Originally Posted by Nitrub
But Poker heaven has it. Also HUD stat boxes are not in correct order (with preferred seating disabled on poker client)
GtechG2 (formerly known as Boss) and the International Poker Network (one of the networks which use the Gtech G2 software) just added preferred seating fairly recently but as explained in the Guide I previously provided, PokerTracker does not yet support preferred seating on this network. Maybe in the future... this is on our radar for sure.
As for the positioning of the on table HUD stats, this is due to a known problem with GTechG2's lack of critical data needed in the hand histories. In order for PokerTracker to properly place the HUD, our software needs to know how many seats are available at the table. For example, say you are seated at an 8 handed table but playing heads up vs 1 other player while waiting for a game to start - PokerTracker 4 has no way of knowing if you are seated at a heads up table, a 6 max table, or an 8, 9 or 10 max table which means PokerTracker cannot properly place the HUD stats without your manual interaction. Luckily, we have a solution for that! In the HUD menu we added an option while playing on sites like PokerHeaven which does not include table size information,
select Treat As
and then choose the proper table size.
PS: We do not have a lot of players who submit reports for this network, so if you encounter any problems please let use know by sending us a trouble report by contacting support