If your using Mac OSX, all you have to do is drag and drop to replace the application.

Carbon Poker is on the Merge Network. Merge does not provide Tournament Summaries after the event is over, therefore you must manually enter the results of the tournament. This is a known issue, and described in all of our Merge Network documentation.

- TT

Pokertracker, in holdem visualizer for example when I click '3bet percentage' and then I see the hands, what does the number below the hand means? I know the darker it is, the higher is the frequency. But I struggle to understand what to make of that number. cheers

Does a 2 table SNG fall into that category ? Not sure if I mentioned I'm playing 18 man's.

It depends if you have chosen to look at RANGE or VALUE.

When RANGE is selected, PT4 displays the total percentage for that specific combination of hands. So for example if you are looking at Preflop 3Bet of 12%, then KJs may make up 1.34% of the total range of hands that you had when you 3Bet, when as AA may make up 4.5% of the total range of hands when you 3Bet.


When VALUE is selected, PT4 displays the total percentage of times that you took the action for that specific combination of hands. So for example if you are looking at Preflop 3Bet of 12%, then AA is likely to have a value of 100%, whereas TT might have a value of 55%.


- TT

As we previously explained, if the tournament has multiple tables, and the online poker room does not tell us how many players are in the tournament, then there is no way for PokerTracker 4 to know the total number of players remaining.

- TT

PokerTracker 4.13 - NOW AVAILABLE!

Release Notes - January 26, 2015

Added:

• Import: Revolution: Add support for Cake tournament summaries from Excel .xls files
• Replayer: Preferred Seating: Allow the Preferred Seating preference to be set from within the File > Configuration menu
• Setup Assistant: Replayer: Add a Replayer Preferred Seating preference in the Setup Assistant
• Stats: Custom: Add a new string 'replace' function to provide more flexibility in the creation of custom stats

Changed

• Import: partypoker: Add support for 4-max DONs on partypoker.fr
• Import: PokerStars: Support for new PokerStars tournament summary changes including bounty, Rebuy & Addon pre-hand reporting.
• Import: WPN Block observed hands from importing prior to 11/1/2014 to support WPN’s new anti-datamining policy
• PokerTracker 4 Icon: Updated the PT4 icon to a new “flatter” design that better integrates with modern operating systems such as Windows 8 and OS X Mavericks
• Filter: Tournaments: Change a text label which used to display "Dates" to "Dates / Last X Tournaments”
• Replayer: iPoker: Include replayer layout for iPoker 3-max tables

Fixed:

• Import: 888: Address select ‘$ 0,02’ format hands to improve import compatibility *
• Import: Full Tilt: Fix bug to allow Matrix overall tournament summaries to import and populate buyin and results in addition to sub-tournament summaries *
• Import: Full Tilt: Address Access Violations that can occur while importing select Excel/.XLS files
• Import: Full Tilt: Address some select Omaha 8/b tournament hands would not import due to invalid pot size errors *
• Import: Full Tilt: Address a scenario that could occur where Full Tilt Rush tournaments were incorrectly tagged as REBUY *
• Import: GTECH: Address a bug which did not allow a specific GTECH.IT hand to import correctly *
• Import: GTECH: Address a scenario where the Jackpot rake was not stored in the database separately when importing GTECH.IT log hand histories *
• Import: iPoker: Address a scenario where a 100 FPP entry tournament imported as cash due to a history revision *
• Import: PokerStars: Address the date change formatting that recently occurred for PokerStars Tournament Audit Files (dd/mm/yyyy)
• Import: PokerStars: Determine prize pool from audit file changes
• Import: PokerStars: Address a scenario where a PokerStars free FPP tournament was importing as real money *
• Fixed: Import: PokerStars: Address an import error caused by an inconsistency in how a dead small is handled *
• Import: Winamax: Address select ‘0.20 €’ format hands to improve import compatibility *
• HUD: LiveStats: Fix alias issues that can occur when joining live stats and tournament statistics in custom expressions
• Database: Backup/Restore: Assure Restore asks for username/password when required
• Equity: Fix a Hi/Lo equity calculation bug that was introduced in PT 4.12.1 which only factored for the high end of equity in split pots
• Equity: Allow equity calculations to occur when there are all-in hands and the hole cards are known, but the online poker room does not provide mucked cards at showdown
• Equity Calculator: Fix an incorrect interpretation of ranges when manually typed as in the example "A9, AQ+"
• Filters: Enable date filters in the Global Game Statistics and Player Statistics graphs
• Filters: Tournaments: Fix query errors that could occur when raise filters when enabled
• Filters: Fix a bug introduced in 4.12 that resulted in a query error when ”Last X Tourneys” filter was used
• Graphs: Moving Average: Improve performance when using ratio stats in the moving average
• Graphs: Allow Stats Overlay feature to display both the SUM and the Moving Average at the same time
• Graphs: Allow the Overall Results graph to respect the Small Stakes license restrictions
• Hand History Viewer: Allow WPN stats to appear when using copy hand history to clipboard
• ICM Calc: Fix an error introduced in 4.12 that affected the display of Chip Stack Fields in the ICM Calculator
• ICM: Net Adjusted Winnings: Fixed bug introduced in 4.12.1 that incorrectly provided ICM calculations for some hands where an all-in did not occur while calculating Net Adjusted Winnings at multi-table SNGs
• ICM: Net Adjusted: Improved precision for 3+way ICM EV results to fully isolate all possible combinations of secondary pot tie results *
• ICM: Replayer: Allow ICM results to be updated after changing the player model in the Replayer
• ICM: Address an out of memory condition that can occur when using complex ICM stats in My Reports
• Logs: Web log is now reset at restart and will respect the global logging option
• Omaha: Range Selection: Added 3-Card rundown options such as "three straight with two gaps" and "three straight with double gap" options to cover hands like 53Ax and 54Ax
• Fixed: PostgreSQL: Installer: When a non-default install path is specified, the data folder is placed in the same install path
• Reports: Address a query error that can occur when displaying a Hand Report while the Last X Tournaments filter is enabled and Display All Hands is selected
• Reports: Sorting: Allow the sort by stake/blinds to recognize 3-max & 4-max table sizes in the sort order
• Site & Import Options: partypoker: Fix to allow the Automatically Apply Treat As import option to be executed
• Stats: Fix bug that interfered with the setting of backdoor flush draw flags in Omaha hands *
• Stats: Improve the setting of Donk and Float actions when re-raised *
• Stats: Session Allow ‘cnt_ttl_players_flop’ to be populated *
• Stats: ICM Diff: Improve the precision of ‘Game Currency ICM Equity Adjusted Diff’ by +/-.01 *
• Stats: Incorrect squeeze def action enum value when re-raised *
• TableTracker: Full Tilt : Table opening fixed

Additional Notes:
* This update will only affect newly imported hands, to apply this change retroactively please re-import any hand that would be affected by this issue. We do not advise reimporting your database unless it is absolutely necessary for compliance.
*Due to a change in PokerTracker 4version numbering system, users cannot revert to versions of PT4 prior to 4.13 without risking the loss of all customizations such as HUD profiles, reports, and custom stats.

will pt4 hud work on pokers stars with play money?

thanks

Yes, provided that you do not use the .Net client. The .Net client does not contain hand histories.

- TT

MTT's can be interpreted 2 different ways , don't be such a douche. I just wanted confirmation.

Your guys on the support tickets still haven't fixed issues I'm having. I've been describing my issue for a month now , providing logs .. all info possible and still keep having to do so. So I'm in no mood for condescension from technical support.

Mac 4.13 client, haven't had a chance to review all of the features as yet but that the new icon is purty sweet.

We responded in a polite and explanatory manner, we view support as a science, our job is to provide the facts. As for your support ticket, we cannot confirm your claim - you did not provide the ticket number, and your matching screen name shows no outstanding open tickets - therefore we cannot provide any help. Therefore we suggest that you respond to your ticket asking for clarification - and point to this post as a reference.

- TT

PS: For the record, not that it really matters, but I am not a tech support person. I am only clarifying this because we are in a public forum, someone else might read your post and accidentally misunderstand.

Thank you, we agree, it matches the modern designs of the newer operating systems. Looks great in both OSX and Windows.

- TT

I want to review all the tournament hands I have marked for review. Is there a way to do this other than going into each tournament and finding the hands?

Create a custom report that only lists hands, then filter for all hands that have been marked for review.

To do this select My Reports, then click New Report > Hand Report. Make sure Add Common Stats is checked. Click OK. Now choose the relevant tag in the report (or use a filter), and you may wish to increase the total number of hands in the report if necessary. If you include the relevant tag in the filter, that filter can be saved along with the custom My Report.

- TT

161599 Heads-Up Display (HUD) Issues Jan 15, 2015 10:00AM (Open) Waiting for your reply
160579 Heads-Up Display (HUD) Issues Dec 18, 2014 06:01AM (Closed)

One ticket was closed after one Citrix remote session and issue was not resolved. 2nd ticket is for same issue.

And with all due respect .. you can do without the " as mentioned previously" comments implying I have reading comprehension issues and just answer the simple question posed.

Had you been a bit more clear and told me exactly that MTT's are considered any tournament consisting of more than one table and not the common usage used by poker players as large field MTT's ... I wouldn't have had to ask you to clarify.

Instead you imply I have reading comprehension issues for no reason at all.

You have no business responding to people with an attitude like that. If you're not a techie , you're in customer service. You don't respond to people in that manner.

Awesome...thanks for the quick reply.

Dear Support team,

when i look at my tournament stats for ROI and ITM% PT does not show the average as graph, but the result for every single tourney. That means 0% for tourney 11 and then 300% for tourney 12 as ROI. It is the same for ITM.

I did not remember changing anything in the settings, i don´t know you can do something like this.

How do i change back so that the graph will show the smooth average again? I googles some and it even seems possible to go from average to moving average where can i change that?

Thank you in advance.

Hand history viewer, as in the pic below. Is it possible to have PT4 include 3 or 4 stats (VPIP, PFR, etc.) for each player, i.e. make the stats appear at the top of the picture?

We cannot assist you further without first providing the PokerTracker4.log file that our support representative requested on January 21st in ticket # 161599 (the open ticket). According to the text you copied and pasted above from our website, that ticket remains open and is awaiting your reply. Once our support representatives can review the PokerTracker4.log file, then we can proceed in helping you to resolve your issue. Going forward, please send all responses to the support ticket.

- TT

Thank you for notifying us, this appears to be a bug that was introduced with the release of PT 4.13; it was introduced a side effect of our team's work to fix a related problem. Our developer team has already isolated the problem and solved it, a fix will be included in our next release once it is ready : 4.13.1

- TT

There is an option to include key basic stats in the copied hand history as shown below. We do not provide an option to see the stats displayed on screen in the PT4 Hand History Viewer, this option only exists for hands that are copied.




- TT

They don"t change name to bc_******* anymore nor have they for many months, they just add a 1 to the end of your name and when you change your name as the "Hero" to that it still won't find it.
And I talked to Betcoin Support who said you may have contacted WPN but you haven't contacted them about the issue.
Any help would be appreciated.

We discussed the issue with WPN yesterday, they told us the username adds "bc_" as a prefix. Of course it's possible that they miscommunicated old information, but we can only go by what they tell us because we do not have access to a BetCoin poker account or client to test. Of course since we have no personal experience with the BetCoin client this is a bit like shooting fish in a barrel... our ideas in this situation are just estimated educated guesses because we don't have access to the poker client.

Unfortunately PokerTracker cannot rectify this issue because as a policy we support the network not the individual skin. The skin is responsible for network compatibility, if they choose to deviate from network standard then our software may not be compatible. If you speak with BetCoin again, tell them we would be happy to review their scenario if they provide us with a test account, upon which time we can advise any changes that may be required. They can contact us on Twitter or right here on 2+2 via PM if they like, we would be happy to provide advice.

- TT

Quick query about the 'Hands for Date/Session..etc' window at the bottom of the image above.

Those reports come with an 'Export Report' option which exports a config CSV file. I cannot seem to find a corresponding 'Import Report' option so I can copy this to other similar filters (by session, date, stake etc).

This tab seems to populate very slowly for me and I mainly use this to for quick review/tagging mid session and would like to keep it as minimal as possible.

Is there something obvious here that I'm missing? Doesn't have to be a Max Value Software response..anyone can chime in.

in advance, ty

Export Report will export the raw data to a .CSV file which can then be imported into a spreadsheet such as Excel of Google Sheets.

There is no corresponding "Import" option, you cannot import raw data into PokerTracker 4 - you can only import hands and tournament summaries.

I don't quite understand your intent above, I don't understand why you would need to "copy this to other similar filters (by session, date, stake etc)".

It is populating slowly because you have multiple redundant filters enabled.

1) You really can't learn much in the All-In Equity report, instead I would focus my attention of hand reports, position reports, and Session Stat reports. You will gain much more insight into your play using these recommendations.

2) It looks like your trying to review the current day's hands, the fastest method to do this is use the Overview> By Position report, then change the Date filter to TODAY. Disable the quick filter for "Yearly". This shows you the results for each position for the current day. If you want to see all hands regardless of the current position, then use the Overview > By Date report and then drill down to the current date (disable all other filters). Your showing 12 hands at a time in the report, I would switch that to the default Most Recent 100 Hands to improve speed.

3) For additional small speed boosts I recommend performing a Database Cache Update. It may not help that much, but it cannot hurt to try. As a reminder, database cache updates take a long time if you have a lot of hands stored.

- TT