on MPN hud still not showing up on some tables

It doesn't really matter where you put them as long as you can find them again. Once the hands have been imported the hand history files aren't used anymore by PT4 (although we do recommend that you keep them as a backup).
Personally I'd just put them in a folder named for the site.
You can specify how PT4 splits up the subfolders within 'Processed' via Sites & Import Options > Preferences. Make sure that the 'Move Processed Files To' option is enabled and next time you stop 'Get Hands While Playing' any folders needed will be created and the files will be moved. You could wait until then to move the files from InitialImport if you like (although ther're fine in InitialImport too).

--WhiteRider

We're aware of the problems with MPN in the latest release and the development team are working on a fix.
This is a side-effect of a change to accommodate the BBJ changes in the recent MPN software update.

--WhiteRider

Shouldnt these numbers be the same?

GL in the match, please post here when you have sent the support ticket so we can investigate, thnx for your help!

The VPIP listed in the overview is filtered for actions, not opportunities. In your example we are displaying the total VPIP of all hands filtered in the report below, this means every hand will have a VPIP of 100% if you are grouping by using the VPIP stat.

The heat map on the right respects the opportunities to take that action as well as the action itself, therefore it is possible to group by the VPIP stat, look at AA which was raised preflop 99% of the time, but among the filtered hands where you took a VPIP action preflop in the report below your Overview will be 100%.

We are considering some changes to this system, we think our users may want to display the opportunity for VIP and PFR in the Overview - but there are some downsides to that method, for example if you are looking at a postflop stat in the heatmap (albeit postflop stats are not as efficient for use within the heatmap). This is something we are still debating internally, any feedback you have would be helpful.

ticket_id=136492

When loading up hands into the replayer, PT4 layers the HUD underneath the replayer window.

I can select the HUD, at which point it becomes the uppermost window.


Any further interraction with the replayer makes the replayer the top process window and thus rendered above the HUD.

See video https://www.youtube.com/watch?v=WxZzbgg4NzI for a replication of the issue.



Essentially? (guess): the OS is treating the HUD a seperate process (as it does for overlaying it on the Poker Client tables) for when it displays the hud for the replayer. However, the same z-order heirarchy has not been maintained and the HUD is not always the uppermost window.

4.07.2 is importing hands but I'm not getting a HUD displayed on Titan (iPoker).

Great job reporting, thnx! Our team is looking into this.

We were able to sit down and start getting hands & HUD right away before we even posted the blinds, we cannot duplicate your issue. What game type are you playing? Is this Fast Poker or a normal table?

I'm also having this problem with speed poker on Ipoker.

We tested iPoker's Speed Poker tables today; the HUD appeared immediately and we did not experience any issues during our test. Are you following the iPoker site configuration rules for starting the Fast Poker tables? If this order is not followed explicitly, you have to close PT4 and your iPoker table and start all over again in order to make the Fast Poker HUD appear.

https://www.pokertracker.com/guides/...er-hand-errors

I play heads ups on pokerstars, and would like to know if I can have all the hands against just a specific player, displayed on "my reports". I guess it doesn't exist this from what I've been searching, please add it!

Not my query, but TY :facepalm-why-didn't-I-think-of-trying-that:

Once computers, hard drives, and PostgreSQL catches up to the amount of processing required to accomplish this database query, then its something we want to do! We have tested the kinds of database queries that would be needed and the performance would come crashing to a halt in the majority of computer configurations. Someday we hope.... but that is a long way off. For the time being, we have included the Hero vs Villain report to compare your results vs the entire field of individual players, and you can change the active player to your opponent to review from their POV - we admit that it is not idea for HU players like you and I, but it is a workable solution that gets the job done.

- TT

I'm having some HUD issues. Every session the HUD seems to stop updating, with me continuing to play hands but the sample size and stats on opponents not growing. Alongside that, on some tables stats simply don't appear, or seem to disappear at times (I move my tables around alot) for some of the players at the table, while remaining for others. Also, sometimes there will be a difference with the recent pots when I click the PT4 button and the Table HUD I made that has the Winners and Pot size for the last 3 pots played (seems like they also aren't updating at times).

I've tried restarting the HUD, and stopping/starting the HUD, and while sometimes it seems to make it better for a bit (updated stats), that stops again and I start experiencing the same problems again a bit later.

Sounds like you have some uncached stats in your HUD which is hurting performance. Lets start by doing two things, report back to us if this does not help.

1) Change HUD Profiles to one of the default options, this assures there are no custom stats being used that are uncached

2) Click Database > Database Management > Rebuild Cache. This may take some time to complete.

Did this help solve the problem?


- TT

Ive been playing fifty 50s on stars and my tracker is not showing my tournament winnings and is also missing tournaments. my hud works fine in them.

Have you configured the PokerStars software to save tournament summaries? Without them your finish positions and results are not written for PT4 to import. You can enable this via the PokerStars lobby menu Options > Tournament Summary Options. Restart both PokerStars and PT4 after that to auto detect the new folder.

--WhiteRider

sorted thank you

make sure that you de-selct the 'Notes' item - if this is selcted in a group the font options can be greyed-out and inaccessible.

Problem registering my PT4 using the code in my purchase email. Also contacted support re that I expected the discount from having PT3 to apply at the checkout. It did not and I bought PT4 at full cost. I also had a question that I wanted to know the discount for the full PT4 as I could only see for small stakes PT4. I bought the small stakes but might want to buy the full PT4 dependent on what the discount is and whether having bought the small stakes already is a problem.

Thanks

Sorry I'm hoping to register it asap to get rid of the register tag.

I exported HM history,
How can I change my history to PT4(I installed PT 4 long time ago, I know when it install, it will auto import1), Thankyou!

This only occurs if the notes stat is the last one selected, it does not happen when you use the COMMAND-A or CTRL-A shortcuts.

Please wait until support responds to your discount problem, we cannot help you with sales/payment issues on 2+2, we ask 2+2'ers to create a support ticket when they have purchase issues. In the meantime while you are waiting for a response (its a weekend, some of our support team have off today) please review this purchase FAQ so you have all the information you need in advance of the support response: https://www.pokertracker.com/faq/PT4