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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

07-08-2012 , 05:14 PM
The Derek post is actually 2160, the exchange runs 2152 -> 2161

Reading it over again is tilting. "we'd do it ourselves but some sites have hotkeys too, on top of that we're busy! we could tell you the trivial amount of information to help you figure out how we mark hands, but we won't"

Quote:
Perhaps Derek was referring to AHK? If so, that would be correct. I can confirm that qualified third party developers who work with PokerTracker may be able to accomplish this goal - but the apps that they could (might?) provide would not be made using AHK.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-08-2012 , 05:29 PM
-I was very worried about bringing up the Party hotkeys... scared that you might do something hasty, like removing yours. Please do not do that. The Party hotkeys and the info about those -as seen on the web page- has been there for years (although I'm not sure whether the info was originally in the client and not on the web page. I didn't discover those by trial and error, that's for sure). The functionality has been in PT3 for years. I would have thought that's enough time and test runs to convince you that there are no (general) problems with non-game-time key combos (BTW I'm sure you realize Party -and likely many others- use the Return key to make a bet - some of your dialogs seem to accept Return). Seems I was wrong and now regret bringing it up. I guess I owe an apology to anyone who hates using a mouse while doing review.

-I believe this is the first time a PT rep says you're not interested in providing configurable hotkeys either, there has been a lot of talk about hotkeys in general so far, and there's quite a difference when your argument is based on some key combos that could be used by some networks. I'm fine with that, I just wanted to know you've acknowledged the feature request brought to you (you did ask for feedback in the OP). Thanks for clearing it up.

-I meant post 2160, I had some problems with the link yesterday and ended up writing the wrong post number. Sorry for that. It's not about AHK but the (apparent lack of an) API to do the stuff externally, in a clean way, via PT4.

-So if Windows standard uses CTRL+S for saving and OSX uses what-ever-key+S for saving, you can't use the platform standard combo because the standard is not the same across platforms. That sounds somewhat weird but once again, that's your option, thanks for clearing that up. Also, standard Tabbing works in some of your dialogs, but doesn't work properly in all of them. I was only asking for some consistency. Hopefully I'm not getting the Tab key usage removed from your interface altogether as it's still useful in some places (btw in case you didn't know, Tab key has a function at iPoker tables, not sure about other sites).

I guess my all time score of "improvements achieved in this thread" just went to minus one. I'll take the hint.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-08-2012 , 05:30 PM
Quote:
Originally Posted by _dave_
The Derek post is actually 2160, the exchange runs 2152 -> 2161

Reading it over again is tilting. "we'd do it ourselves but some sites have hotkeys too, on top of that we're busy! we could tell you the trivial amount of information to help you figure out how we mark hands, but we won't"
I do not know where you got your quote from, this is what Derek actually said.

Quote:
I like your idea and I can see it being very useful to have a keyboard shortcut for in game tagging. Unfortunately, there are a few issues in order to implement this feature:

1. Each site has their own keyboard shortcuts therefore we would need to know each site's shortcuts and avoid those.

2. The HUD never has active focus therefore simply pressing a keyboard shortcut; we would not currently know what to mark.

It would not be impossible for us to implement something such as this (nothing is impossible); however, the work that would be required for us to do this would be very extensive and time consuming. Right now, unfortunately, we have too many other tasks that must be completed before we could even think about diving into some type of experimental feature such as this. TBH, I do not see us having the time to do this anytime soon.

Regarding your second question, even if we were able to share what controls that we are using so that you could "hook" into them; it would not be helpful due to reason number 2 listed above.

Best regards,

Derek
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-08-2012 , 05:35 PM
Quote:
Originally Posted by pasita
Also, standard Tabbing works in some of your dialogs, but doesn't work properly in all of them.
Examples? This is why we have beta testers like you, we need to know these issues before PT4 is release commercially - this information is very helpful. Thanks in in advance for posting this info.


- TT

Last edited by PokerTracker; 07-08-2012 at 05:45 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-08-2012 , 06:17 PM
Quote:
Originally Posted by PokerTracker
I do not know where you got your quote from, this is what Derek actually said.
That was my paraphrasing of the whole exchange through the post numbers I stated, hence the quotation marks rather than an actual quote. I think it's fairly accurate, albeit not particularly kind. But as I say, some of those responses, particularly your "we can't help you because we don't support [technology unrelated to question]" is quite tilting. Reading it again now, Derek could have said exactly my paraphrase and the user posing the question wouldn't have been helped any less.

I mean do you actually disagree that this was the message assorted people posting under "PokerTracker" were conveying?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-08-2012 , 06:41 PM
Quote:
Originally Posted by PokerTracker
Examples?

- TT
https://www.pokertracker.com/forums/...indows#p201918

https://www.pokertracker.com/forums/...indows#p201920

I'm sure you'll find other examples if you browse back to PT3 forums... some things don't seem to change.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 03:04 AM
Quote:
Originally Posted by pasita
https://www.pokertracker.com/forums/...indows#p201918

https://www.pokertracker.com/forums/...indows#p201920

I'm sure you'll find other examples if you browse back to PT3 forums... some things don't seem to change.
Quote:
Originally Posted by PokerTracker
Examples? This is why we have beta testers like you, we need to know these issues before PT4 is release commercially - this information is very helpful. Thanks in in advance for posting this info.


- TT
There is no examples of how standard tabbing works in some dialogs, but not in others in either of these posts. Please be very specific - we cannot address issues unless we have specific examples to go by.

As for the other requests in those posts, they have been noted as kraada said in the threads.

Quote:
Originally Posted by _dave_

I mean do you actually disagree that this was the message assorted people posting under "PokerTracker" were conveying?
Yes, I do actually disagree. Derek was addressing one specific poster who was attempting to reverse engineer our application for improper reasons and without our permission which breaks the EULA. We are not in this business to give away our trade secrets.

On a related note, this poster has since been banned. I do not know why however.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 03:22 AM
is it possible to get a $/hour stat for tournaments?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 03:23 AM
Are you guys planning to do preferred seating for enet?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 07:39 AM
Quote:
Originally Posted by PokerTracker
There is no examples of how standard tabbing works in some dialogs, but not in others in either of these posts. Please be very specific - we cannot address issues unless we have specific examples to go by.
To be honest, I must say I was a bit careless when writing my post earlier. From the top of my head, I can't recall a dialog in PT4 where the Tabbing actually works as it should in a Windows application, so I can't give you an example of a working one. There certainly might be one.

These are from behind those links. If you search for "windows" or "standard" and my user name on PT forums, you'll find more, dating back some years. The problems from PT3 still persist in PT4.

On Statistics editor:
Quote:
Originally Posted by myself
However, say I edit a stat and have the focus in the "Name" field. I can tab my way to "Summary Type" but if I Tab too much, there's no way to Shift+Tab back, the focus is lost. Been a while since I've done much Windows programming but iirc it means your tab stops and groups aren't properly configured?
Regarding HUD editor:
Quote:
Originally Posted by myself
Tabbing between items doesn't seem to work (it might work in some places but focus gets lost-this seems to be a PT-wide problem dating back to PT3 (at least)).
If you need more data, just open any interface/dialog at PT4 and start working without a mouse.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 07:55 AM
Quote:
Originally Posted by PokerTracker
Derek was addressing one specific poster who was attempting to reverse engineer our application for improper reasons and without our permission which breaks the EULA.
...
On a related note, this poster has since been banned.
- TT
Just to make sure I don't get mysteriously banned for asking the wrong questions, I'd like to know if you got this info from somewhere else, or if there was something in his posts that implied reverse engineering or improper reasons?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 12:02 PM
Quote:
Originally Posted by ISmellToast
is it possible to get a $/hour stat for tournaments?
Quote:
Originally Posted by FamilyPotPlz
Are you guys planning to do preferred seating for enet?
PokerTracker supports Preferred Seating, but we do not support "sit hear now" . Enet & Winning do not have preferred seating options, they use a "sit here now" method hence it cannot be supported. We have spoken with Winning about this quite a few months ago, IIRC they relayed this issue back to the developers of the software used for Enet and Winning.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 12:04 PM
Quote:
Originally Posted by ISmellToast
is it possible to get a $/hour stat for tournaments?
Not yet... this is something we have been working on, it is surprisingly harder to do than we assumed it would be - rest assured, we are on top of it though.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 01:16 PM
I havent read the whole thread but has an official commercial price been released?
In my case, I only have pt3 NL, but pt4 has OMAHA on it... Will I still have only NL when upgraded?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 01:31 PM
Quote:
Originally Posted by paletokio
I havent read the whole thread but has an official commercial price been released?
In my case, I only have pt3 NL, but pt4 has OMAHA on it... Will I still have only NL when upgraded?

PokerTracker 4 will be sold in a similar way as we sell PokerTracker 3. The Beta has been the fully unrestricted version which includes both Holdem and Omaha at all stakes, but when we start selling PokerTracker 4 then you wil have a choice between stakes (Small Stakes or Unrestricted Stakes), and Games (Holdem, Omaha, or a combined package). if you chose to upgrade from PT3 NL to PT4 NL + Omaha, then we will automate this option for you at that time, you can purchase an add-on Omaha to your NL license.

We plan on announcing prices when we start presales.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 02:29 PM
Is PT4 available for Mac users?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 02:40 PM
Quote:
Originally Posted by PokerTracker
...

We plan on announcing prices when we start presales.

- TT
Any estimate date??

Edit: K I just saw it will be released somewhere between July and September.

Last edited by paletokio; 07-09-2012 at 02:45 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 02:46 PM
Hello,

I play a mix of 6max and 9max. I would like to have positions stats for each unique position in my HUD. Is that possible? I dont want to combine EP and MP when there are 7 or more players. I would like to have Raise first in % for seat 7-9 individual on my HUD. e.g EP+1 EP+2 and so on.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 03:53 PM
Quote:
Originally Posted by Il_First_Il
Is PT4 available for Mac users?
Eventually. We intend to release a beta for OS X before the end of this year.

Quote:
Originally Posted by MrFroggyX
Hello,

I play a mix of 6max and 9max. I would like to have positions stats for each unique position in my HUD. Is that possible?
That is not possible, the HUD's positional popups would have become too big if we included this as an option, and it would also increase the amount of space needed for the cache/ import time (and slow down your game as you scan through more data - but that is of course up to you).

You can however use the Summary: Position (Full Ring) report in PokerTracker 4 as a post game review, I realize this is not what you were asking for but it may help.


Quote:
Originally Posted by paletokio
Any estimate date??
Within the next few months. it could be August, it could be September, or it could even be today - the actual date is still a secret!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 05:48 PM
Hi, another question for you guys:

It looks like it is going to take between 36-48 hours for me to convert my HEM database (1.8M hands). Is it going to cause any problems if I am using HEM at all during this time? I would like to be able to play and use my HUD during this time, as taking 2 full days off is not very practical for me.

Thanks.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 06:05 PM
Hi, just updated to the v 4.01.23 and got this message when trying to autoimport:

11:52:03 pm: Microgaming: Loading hand history file: C:\Microgaming\Poker\LadbrokesMPP\GameHistory.dat
11:52:03 pm: Error: Unable to begin feeder import process. Reason: PokerTracker is configured to import into an outdated database. This must be corrected before an import can succeed.

How do I proceed?

Thanks

PS. Noob needs quite basic instructions

Last edited by boywonder; 07-09-2012 at 06:15 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 07:07 PM
Quote:
Originally Posted by Mossberg
Hi, another question for you guys:

It looks like it is going to take between 36-48 hours for me to convert my HEM database (1.8M hands). Is it going to cause any problems if I am using HEM at all during this time? I would like to be able to play and use my HUD during this time, as taking 2 full days off is not very practical for me.

Thanks.
The export from HEM does not take took long, but then PokerTracker starts importing hands into the PostgreSQL server - which is likely the same server being used by HEM. The delay in import is actually caused by Postgres, so putting any additional stress on the server may not be wise... but to be honest, I don't think anyone over here has tried that yet because nobody was willing to take that risk. It would probably be best to play it safe by using postgres exclusively with PT4 during the database conversion, but we honestly don't know. Its unlikely that you will cause any data loss by doing this, but the strain on the server may really slow down everything. Good luck, whatever your decision is, we hope it is the right decision!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-09-2012 , 07:16 PM
Quote:
Originally Posted by boywonder
Hi, just updated to the v 4.01.23 and got this message when trying to autoimport:

11:52:03 pm: Microgaming: Loading hand history file: C:\Microgaming\Poker\LadbrokesMPP\GameHistory.dat
11:52:03 pm: Error: Unable to begin feeder import process. Reason: PokerTracker is configured to import into an outdated database. This must be corrected before an import can succeed.

How do I proceed?

Thanks

PS. Noob needs quite basic instructions

Sounds like you did not update your database when you were asked to by the warning message. To be safe:

1) Restart your computer
2) Start PT4
3) When the Update Database dialog appears, click ok to update your database

when this is complete, lets do some basic maintenance just to be safe

1) From the Database Menu select Database Management
2) Click Housekeeping, Select Vacuum & Analyze
3) When this is complete, click Housekeeping and select Reindex
4) Finally click Rebuild Cache

Whatever caused this issue should now be solved, and your database should be in great working order once again!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-10-2012 , 12:58 AM
Quote:
Originally Posted by PokerTracker
That is not possible, the HUD's positional popups would have become too big if we included this as an option, and it would also increase the amount of space needed for the cache/ import time (and slow down your game as you scan through more data - but that is of course up to you).

You can however use the Summary: Position (Full Ring) report in PokerTracker 4 as a post game review, I realize this is not what you were asking for but it may help.
Thank you for your quick answer! I found this in the customize your pokertracker experience:

https://www.pokertracker.com/forums/...p?f=18&t=32837

https://www.pokertracker.com/custom?...ager_element=0

If I use those stats and put it right on my HUD will it work? Will it affect the performance of the HUD very badly to use custom statistics right on table(not in a popup)?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-10-2012 , 02:54 AM
Custom stats should work fine directly on the table, although if you have a large database they will update a little slower than the built-in stats.

--WhiteRider
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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