It should be under my documents folder. Basically the folder you import from into HM2/PT4, you want to clean out from time to time, or set them up to auto archive your hands after import. I'd recommend just going it manually.

I want to purchase this, but just to be sure is it currently working with Zone hands?

Sent from my LGL33L using Tapatalk

Yes, it works with zone hands.

Support,

When I use the convertor it says no error, but when I Get Hands from Disk via PT4 I get may hand errors pictured below.



Any help would be appreciated.

I still get duplicates too. Even after they reset my hand histories...

Having trouble seeing that image for some reason. Looks like it's saying a lot of invalid pot size. You probably need to update. What version of the converter are you using?

Duplicates aren't importing though right?

Have you contacted them and let Ignition support know?

You get an email saying the problem is fixed.

I have a feeling everyone is still getting duplicates (zone). You just don't notice till you import them into your database. The converter converts all hands, then when you import them into HM or PT you get duplicate errors. But the other hands import ok.

What did you find out when you did your testing on the hands? Have you written Ignition? Are all hands being imported for you? I have not had the time to test that but the other user above said all his hands were getting imported even though it reports duplicates.

Is that what is happening. It is reporting duplicates but actually getting all hands played? How can you test that? You have to manually count all zone hands you play?

I know its not your problem. The converter works great. I am just wondering if you know what is going on with Ignitions end....

Support,

I am using v1.0.52. When I click check for updates it says none available.

I counted my hands for a session. About half my zone hands imported. The rest were duplicates. It is really lame that Ignition will not fix it.

I play Zone.

Recently the converter appears to work fine.

Import into HEM1 reports dupes. If I copy the hand histories to a different directory and re-import in HEM1 then it imports more and gets all of the hands!

I don't know why they are posting duplicates for their zone hands. We've written them, and encourage others to write them to fix it. They did listen and fix the original issue with duplicates and corrupted hands the first time. It just appears they didn't fully fix it for zone.

As far as I can tell, and this is in limited testing, the hands all seem to be there. It's just duplicating some of them, but your database won't import these again since they are the same. I'm not seeing missing ones.

You have the latest then. I'd check your original hands from Ignition. Make sure they are not corrupt. There's been some funky issues lately with their hands.

The converter itself works 100%. As long as the file in intact.

It is not importing the duplicates right?
I will mess around with that idea.

In the end it has all the hands and no dupes in HEM

The hands are all there. On one file I tested the file had 184 hands and 92 were duplicates. The other file had 85 hands and 37 were duplicates.

FreakDaddy, you are correct, all hands played were there.

Ignition asked for the files. Maybe they will eventually fix it...

Also thanks for the great software, the hand history converter works great.
Really nice software.

Note:
An interesting test I did was on the file with 184 hands I created a report of all the duplicates. I then created a new database and imported those duplicates. It was exactly the 92 hands I played. Every hand was duplicated exactly once. On the file with 85 hands i saw no pattern in the 37 duplicates.
Whatever...
All hands were there and duplicates were not imported.

As far as I can tell they are not corrupt. I dont see any errors on the Converter, all hands found & processed. Cleaned out ignition folder & still getting a sizeable amount of invalid pot errors.

Any other suggestions?

Sent from my LGL33L using Tapatalk

Looks like Ignitions last update on Tuesday is removing the betying information (for some downloads, not all). I think it's a scripting error on their side. You can check your original hands, and if they have: [/InfoChip1/] Then your hands didn't record properly. I'd ask for a reset if this is the case.

I just downloaded some of my own hands, and the blind data is there. So not sure why some hands have it and some are removed. Still investigating. Maybe they already fixed it.

Yeah, ignition....!

Freakdaddy,

I'm still having issues with the converter. I just did it again today and it's still messing up.

When I use the converter it says > 0 file errors >0 hand errors

It's when I go from Converter > PT4 when the issues arise. I just imported 5,772 hands and got 295 errors and 28,218 duplicates

I don't know if my settings are wrong or what is happening. I've emailed Ignition they say they reset everything. Is everyone experience a significant amount of duplicates and errors? Any suggestions would be appreciated.

I think you need to clear out your previously imported hands. You have way too many hands sitting in your folders. Move your hands out of this folder somewhere else:
C:\Users\(your pc name)\Documents\IgnitionHandHistory

I know 4-5 days ago, when they did their last update, for about 2 days hands were all garbled from ignition. Then it was fine again. I don't know what's going on with them, but I can assure you, the converter itself is working 100% fine. Any hands I've got that haven't converted, the original hands were totally messed up. In some of the hands I'm talking about from the other day, there was a variable just sitting in the hand history like this - [bet amount] with no amounts.

I'm going to download a new batch of my own recent hands. I'll let you know if I see anything else, but we can look at your conversion log, and I'm going to bet a lot of those hands are just messed up from them. I'm really not sure why some people are having this happen now, and not others. It's a pain. But check some of the original hands or your log:
C:\Program Files (x86)\Ace Poker Solutions\Ignition Hand Converter\Log

You'll be able to see if there's a lot of error in the original hands in there. And the only thing I can suggest is ask them again to reset the hands. Hopefully they sort this out for good. They had it working fine, and it seems like they messed something up again. Right now, as I'm typing, I can't even login.

Trialing the software. I was able to import a small sample of Zone hands w/o errors. My issue:

- Stats show up fine for each of 4 sessions I imported.
- I cannot bring up actual hands - the display box remains blank when I double-click on a session. Verified it is working fine when I try this with previous sessions that were imported by Card Catcher.

Suggestions? I don't want to shell out for this if I can't view the individual hands.

Thanks!

Scott

I cleared ^ folder out, it's working better. I got only 2 errors this time and they showed up in the converter. It's just a couple hands with random variables on Ignitions end just like you said.

Thanks.


Sent from my LGL33L using Tapatalk

Sorry, I think I read your comment 4-5 time and can't understand. What display box are you talking about exactly? What database are you using?

If your data imported into your database, it will be there to analyze. I'm just not understanding the specifics of what you're trying to do.

Great. Yeah, you probably had a lot of stale data. You can setup your database to auto archive these after you import, or just occasionally manually move/archive them for yourself and you'll be fine.

And hopefully the variable thing they sort out. It's not happening as much as it was the first day after their release.