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05-24-2008 , 08:46 PM
Problem: End of a 6-max SNG... HUD stats seemed to reset and begin collection again, only showing the HU hands when the table is HU.
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05-24-2008 , 10:03 PM
Quote:
Originally Posted by Slim Pickens
Problem: End of a 6-max SNG... HUD stats seemed to reset and begin collection again, only showing the HU hands when the table is HU.
Check your filters as I think that is the default setting.

options>hud options>additional hud filters
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05-24-2008 , 10:15 PM
Quote:
Originally Posted by YoshiYashiki
Check your filters as I think that is the default setting.

options>hud options>additional hud filters
Awesome... that probably fixed it.
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05-24-2008 , 11:09 PM
I have a problem with the HUD on Ipoker. Every where a stat should be, it sais "ooooops", how should I solve this.

I also have an error when I click start auto import:

'Please not that you have 1039 hand history files in your auto import folders and this could cause performance issues. Please move files no longer in use or have Holdem Manager automatically move them after import bij editing your Auto Import Folder settings.'

Has this something to do with the 'ooooops' stats?

What should I do? I can't speak computer language so the error doesn't help me at all.

-------

Another thing:

Where can I donwload 1.05.08? At the site i can only download 1.05.07.
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05-24-2008 , 11:48 PM
Is anyone else having a problem importing ftp hands sine .04? I updated to .06, and then to .08 when it came out and I haven't been able to import any hands since I updated.
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05-25-2008 , 01:32 AM
The entire reason i picked HEM is because of this thread and how hard roy works ~
sorry about sending you my paypal receipt number roy

cheers
Anthony
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05-25-2008 , 01:49 AM
Roy - a few HUD suggestions:

1. Get rid of unnecessary colons! I show abbreviations for the stats, but don't need them for some stats, so delete those abbreviations. However, the HUD insists on displaying a colon even on those stats with no abbreviations.

2. Option to color code the abbreviations consistent with the stats themselves.

3. Option to color code the pop-up stats consistent with the HUD stats.

4. Option to color code the stats in the main HM screens consistent with the HUD stats.

5. Where are the default pop-up displays for each individual stat? E.g. for "Steal", I'd like to start with the one you already have, then customize it a bit, rather than creating a new one from scratch.

6. We need quick access to the popup player detail window from the HUD.

7. Opportunity to review the hand action so far for a hand in progress (I understand Mike is working on reading hands from memory, which presumably this would require).

8. Player icons!!

9. Mark hands in the HUD for later review.

OK, this was more than a few suggestions, but the first couple ought to be real easy to knock out.

Cheers, Carl.
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05-25-2008 , 01:57 AM
Quote:
Originally Posted by defineluck
sorry about sending you my paypal receipt number roy

I did the same thing.
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05-25-2008 , 02:01 AM
do you think roy sleeps ?
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05-25-2008 , 02:06 AM
"HmHud has encountered a problem and needs to close. We are sorry for the inconvenience."

I'm playing on UB and have been getting this message intermittently for a while now. Previous version and the latest version. The message immediately appears again if I try to relaunch the hud. If I wait 10 mins or so, then it will relaunch fine, even though I haven't changed anything at all - same tables, etc, etc.

Suggestions?
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05-25-2008 , 02:24 AM
Quote:
Originally Posted by steel108
A quick question RVG: for some reason, with the new update today, it is harder to get the pop up to show. I have to click like a thousand times in order for it to show and I ended up timing out before I have a chance to look at the pop up
ok, will check into that. Anyone else noticing this?

Quote:
Hey Roy I have a question about how the rake in HM is calculated on partypoker. Did you include the .50 bad beat money into it because I just played a quick 781 hand session and HM says I payed 39.01$ in rake. Only 2 of my tables were BBJ tables though. This is 50nl btw.
All rake should be accounted for since I look at total amount put in and total amount paid out with the difference being the total rake.

Quote:
I cannot autoimport the .tmp files from fulltilt observed hands. But they import when I do import from folder. Is there any way to make them auto-import?
Delete all of your auto import folders for full tilt then add

c:\program files\Full Tilt Poker\Hand History (or something like this)
include all sub folders and you should always make sure you archive hands

Quote:
Bug 1: Its not possible to assign custom popups to stats. You can choose a popup in the drop-down-box but it's not saved.
Bug 2: The default popups are shown for the wrong stats, e.g. PFR-popup on VPIP. Some are not there anymore (CBet-popup).

I'm using 1.05.08b.
All fixed in 1.05.08c which will be out tomorrow - was trying for tonight but still got more to do and then need to test everything so don't think I'll make it.

Quote:
What is the status for the HUD supporting the following stats: 4-bet by position, 5-bet, and W%SD when raised Turn, W%SD when raised River? The last 2 were offered by PT2 and I have not found them in Holdem Manager.
The last 2 we could do right now so Ill add it to the todo list. The first 2 will need a bigger HM update since they are not currently being compiled for the HUD (but of course they can be brought up in any of the reports)

Quote:
In HUD table preference,

what is "lock the layout"
"layout mode"?

i assume the first one is locked stats. not sure about the second.

Thanks
Layout mode lets you move the mucked card positions and also set alignment for the panels.

Quote:
For editing which Hero stats are shown, it follows the exact HUD layout of everything. What I mean is if you have

VPIP AF
CB FC
WtSD W$SD

And you only want to see VPIP / AF / CB / WtSD for yourself, it doesn't just place the WtSD by the CB stat -- it starts a whole new line, which is annoyingly bulky.
Good point, will see what I can do with this

Quote:
Oh yeah, can we just get a plain cold call stat? Like couldn't call open and limp call be combined into a plain cold call PF stat?
I think so, I'll need to double check to see if it is currently being compiled for the hud.

Quote:
again, very minor, but i'm never going to put a note on myself. is it possible so it's not shown for Hero?
We can probably make this an option

Quote:
Similar to your Tourney Manager, is there a way to breakdown a day's session (mult tables) by hand count or even time. Let's say I played 2,000 hands today. I would be interested in knowing either by hand count or by time what my stats were at different intervals. Were my first 250 hands any different than hands 1500-1750... or was Hour 1 stats any different thand Hour 4 stats?
Not yet, well not easily anyways but you could do pretty much anyting with custom stats / reports.

Quote:
I am wondering if there is any way to get the old PAHUD stat "won showdown when raise turn/riv" ?

I couldnt find it in searching this thread
Yes, we can add this and will in an upcoming release. I have WTSD and W$SD stats for about 40 different postflop situations being compiled

Quote:
How can i change my stats on the session tab? Or isn't this possible ?
Not possible yet

Quote:
Problem: End of a 6-max SNG... HUD stats seemed to reset and begin collection again, only showing the HU hands when the table is HU.
Check your hud filters

Quote:
I have a problem with the HUD on Ipoker. Every where a stat should be, it sais "ooooops", how should I solve this.

I also have an error when I click start auto import:

'Please not that you have 1039 hand history files in your auto import folders and this could cause performance issues. Please move files no longer in use or have Holdem Manager automatically move them after import bij editing your Auto Import Folder settings.'

Has this something to do with the 'ooooops' stats?

What should I do? I can't speak computer language so the error doesn't help me at all.
Will be fixed in 1.05.08c for you - a couple stats do this right now. Well, sounds like you have 1.05.07 and in that case it may already be fixed for you in 1.05.08 available at www.rvgsoftware.com/hm/hmtestupdate.exe

Have not updated the link on the site yet but will once 1.05.08c is out tonight or more likely tomorrow


Quote:
Is anyone else having a problem importing ftp hands sine .04? I updated to .06, and then to .08 when it came out and I haven't been able to import any hands since I updated.
Can you tell me what is happening - is it error hands or does it sit at "importing..." or something else? Try moving a hand history file to your desktop and using import file to import it. If it works then most likely permissions is your issue so make sure hmhud.exe and holdemmanager.exe are running as administrator.

Quote:
The entire reason i picked HEM is because of this thread and how hard roy works ~
sorry about sending you my paypal receipt number roy
Thanks

Quote:
Roy - a few HUD suggestions:

1. Get rid of unnecessary colons! I show abbreviations for the stats, but don't need them for some stats, so delete those abbreviations. However, the HUD insists on displaying a colon even on those stats with no abbreviations.

2. Option to color code the abbreviations consistent with the stats themselves.

3. Option to color code the pop-up stats consistent with the HUD stats.

4. Option to color code the stats in the main HM screens consistent with the HUD stats.

5. Where are the default pop-up displays for each individual stat? E.g. for "Steal", I'd like to start with the one you already have, then customize it a bit, rather than creating a new one from scratch.

6. We need quick access to the popup player detail window from the HUD.

7. Opportunity to review the hand action so far for a hand in progress (I understand Mike is working on reading hands from memory, which presumably this would require).

8. Player icons!!

9. Mark hands in the HUD for later review.

OK, this was more than a few suggestions, but the first couple ought to be real easy to knock out.

Cheers, Carl.
All very good and yeah, a bunch could probably be knocked off pretty quickly

Quote:
do you think roy sleeps ?
it is one of my two weaknesses... 2+2 joke for anybody that doesn't get it. I've got a 3yr old and a 3 month old so no, not a lot of sleep

Quote:
"HmHud has encountered a problem and needs to close. We are sorry for the inconvenience."

I'm playing on UB and have been getting this message intermittently for a while now. Previous version and the latest version. The message immediately appears again if I try to relaunch the hud. If I wait 10 mins or so, then it will relaunch fine, even though I haven't changed anything at all - same tables, etc, etc.

Suggestions?
Grab 1.05.08b (www.rvgsoftware.com/hm/hmtestupdate.exe) and stop using Ultimate History. Instead add an auto import to c:\program files\rvg software\holdem manager\importing\hem data and when you open UB tables open up the View History window (and keep it open)

Roy
Holdem Manager Support Quote
05-25-2008 , 02:50 AM
Quote:
Originally Posted by rvg72
Grab 1.05.08b (www.rvgsoftware.com/hm/hmtestupdate.exe) and stop using Ultimate History. Instead add an auto import to c:\program files\rvg software\holdem manager\importing\hem data and when you open UB tables open up the View History window (and keep it open)

Roy
I will try 1.05.08b. I'm using pahud to import rather than ultimate history. I tried shutting down pahud when I was having the problem, but it seemed still got the error when trying to relaunch (which might not rule out pahud caused the initial error maybe).

Will setting auto import to the directory you specified allow for prefetching of hands at all?
Holdem Manager Support Quote
05-25-2008 , 02:52 AM
Quote:
Originally Posted by steel108
A quick question RVG: for some reason, with the new update today, it is harder to get the pop up to show. I have to click like a thousand times in order for it to show and I ended up timing out before I have a chance to look at the pop up
I noticed this too.
Holdem Manager Support Quote
05-25-2008 , 02:53 AM
Quote:
Originally Posted by Psydoc
I will try 1.05.08b. I'm using pahud to import rather than ultimate history. I tried shutting down pahud when I was having the problem, but it seemed still got the error when trying to relaunch (which might not rule out pahud caused the initial error maybe).

Will setting auto import to the directory you specified allow for prefetching of hands at all?
It pre-fetches 10 hands right now but this will be configurable. I also fixed a bug in UB in the last couple of days that could have caused the crash issue you are having so give it a shot and let me know.

Roy
Holdem Manager Support Quote
05-25-2008 , 02:57 AM
I have been noticing the same problems with the popups. Some of them dont come up sometimes. Some of them are completely incorrect. For example. I'll be hovering over my top row which has steal from CO, BTN, and SB, and the last one just says hands, and I dont even get a popup for the other two. A few times it works just fine.
Holdem Manager Support Quote
05-25-2008 , 03:06 AM
Quote:
Originally Posted by skreemer7
I have been noticing the same problems with the popups. Some of them dont come up sometimes. Some of them are completely incorrect. For example. I'll be hovering over my top row which has steal from CO, BTN, and SB, and the last one just says hands, and I dont even get a popup for the other two. A few times it works just fine.
Working on this right now in 1.05.08c - tomorrow evening at the latest and I'm trying to get it fixed and out well before then.

Roy
Holdem Manager Support Quote
05-25-2008 , 03:39 AM
hi, roy
ongame native support is not big issue, most poeple that play ongame brought the hand grapper already. (maybe new customer will find it useful)
but a few thing.
1) HUD at ongame
having hard time moving them.
sometime they don't move, sometime the popup block it...><
so it would be better to let us to choose if we want to hoove popup or click popup.
moving statis box at ongame is more important, now i use PA HUD......
2) (not that important) can you put a total at the bottom on the sesson tab.
Holdem Manager Support Quote
05-25-2008 , 03:42 AM
Quote:
Originally Posted by allyasia
hi, roy
ongame native support is not big issue, most poeple that play ongame brought the hand grapper already. (maybe new customer will find it useful)
but a few thing.
1) HUD at ongame
having hard time moving them.
sometime they don't move, sometime the popup block it...><
so it would be better to let us to choose if we want to hoove popup or click popup.
moving statis box at ongame is more important, now i use PA HUD......
2) (not that important) can you put a total at the bottom on the sesson tab.
1) open your prefs.xml and look for force_topmost="False" and change it to force_topmost="True" and you should find this resolved. We're still doing some work with it before we make this the default for ongame.

2) There is! At the very bottom of the screen which is kind of awkward and will be changed but it is there.

Roy
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05-25-2008 , 03:48 AM
Roy,

I had a massive system crash and am now reinstalling everything, including HM and postgres. But i need my notes!!!

I was wondering where the notes are stored? I "think" there might be a notes export feature, but at this point, i can't even get into HM (because postgres is having issues).

these are the errors that i'm seeing...i'm not sure if it is because errors on HM or errors on postgres...(i'm afraid of the latter...) how do i go about fixing postgres?

thanks...

the following error occurred when trying to open the database: Failed to establish a connection to '127.0.0.1'.

i click "OK"

The "Database Control Panel" pops up...and now all the defaults seem to be in place, but i don't know if they are correct!!!

i hit "Connect" and this pops up

SERVER = 127.0.0.1:PORT=5432;UID=postgres;PWD="my password"

and then "A connection to PostgreSQL could not be made. Would you like to have Holdem Manager attempt to start the service?

HM has started the service, please try again (to no avail...)
I really don't care about connecting the database, i will recreate. what i need is the notes...

Last edited by effang; 05-25-2008 at 03:56 AM.
Holdem Manager Support Quote
05-25-2008 , 03:59 AM
Quote:
Originally Posted by effang
Roy,

I had a massive system crash and am now reinstalling everything, including HM and postgres. But i need my notes!!!

I was wondering where the notes are stored? I "think" there might be a notes export feature, but at this point, i can't even get into HM (because postgres is having issues).

these are the errors that i'm seeing...i'm not sure if it is because errors on HM or errors on postgres...(i'm afraid of the latter...) how do i go about fixing postgres?

thanks...

the following error occurred when trying to open the database: Failed to establish a connection to '127.0.0.1'.

i click "OK"

The "Database Control Panel" pops up...and now all the defaults seem to be in place, but i don't know if they are correct!!!

i hit "Connect" and this pops up

SERVER = 127.0.0.1:PORT=5432;UID=postgres;PWD="my password"

and then "A connection to PostgreSQL could not be made. Would you like to have Holdem Manager attempt to start the service?

HM has started the service, please try again (to no avail...)
I really don't care about connecting the database, i will recreate. what i need is the notes...
Try launching pgadmin from your Start Menu and see if that can connect to the database. If you can get in that way I can give you some instructions to get the notes out.

Roy
Holdem Manager Support Quote
05-25-2008 , 04:22 AM
Quote:
Originally Posted by rvg72
Try launching pgadmin from your Start Menu and see if that can connect to the database. If you can get in that way I can give you some instructions to get the notes out.

Roy
Ok, I opened pgAdmin III, I see...
Servers (1)
PostgreSQL Database Server 8.3 (localholst:5432) [there is a red x on the server]

I double click the server, enter the pw, and get this

Guru Hint - Server not listening

Server doesn't listen

The server doesn't accept connections: the connection library reports

could not connect to server: Connection refused (0x00000274D/10061). Is the server running on host "127.0.0.1" and accepting TCP/IP connections on port 5432?

...

Am I screwed??? Can i just reformat my computer, reinstall postgreSQL, and then physically move over that huge folder?

C:\Program Files\PostgreSQL\8.3\data
Holdem Manager Support Quote
05-25-2008 , 04:42 AM
Ok, i have to go to sleep. knowing that my comp is screwed, and that HM isn't working (again, I only want to get the notes, everything else seems replaceable).

I will check tomorrow morning, but anything you can assist me I would be truly thankful and will Again testify to my friends how fantastic of a product/product support you guys offer.
Holdem Manager Support Quote
05-25-2008 , 06:30 AM
Quote:
Originally Posted by Baintz
I'm having a clock issue with HEM (not just the new update, had it for a while)

In the Report tab, if I have 'Today' selected under the hands filter, it obviously shows me results for hands played that day.
However, if I play some hands later than midnight (I'm in the UK), then no hands show up on the report tab. If I click on the sessions tab then they are showing up fine.

I'm guessing the problem is that HEM is not running on GMT, but my laptop is? How do I resolve this?
Bumping this issue. I had a search on the HEM forums and it seems a few people were having this problem a couple of months ago, and that is was high priority on the fix list back then. Couldn't find any mention of a solution though.

The majority of my play is after midnight (GMT) so if there is a already a fix to this problem I''d love to know.
Holdem Manager Support Quote
05-25-2008 , 06:49 AM
It is still a lot of problems with Ongame.

I play at whitebet and i have installed the 1,05,08 B and using the ongame hand grabber.

The table autodetect does not work at all and when i use the Table finder i cant move the stats, i can only move the stats outside the pokertable...

What is wrong?

//Henke
Holdem Manager Support Quote
05-25-2008 , 07:19 AM
Couple of things:

1) Everytime i open HM my anti virus scanner (kaspersky) gives a warning about the exe having changed - any idea why this is ?

2) Just like to add another vote for making popup stats clickable, i cant ditch PT2 and PAHUD until this happens.

Love the software so far.

Paul.
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