It might work. Please let me know your results in case others have similar issues in the future.

Fozzy71
Customer Support

Is there a way to see what % of the time the big blind folds to a raise when I open from the small blind. Not for any one given big blind for every player in the player pool.

hi i'm new to ACR. i'm trying to import hands into HEM2. i've set up auto import, the hands are in english, they are site time-adjusted. inside my ACR HH folder i see txt, phh, dhh, xml, and xsl files. i only see stud HH, no HE.

the HUD works fine, it's just the import. i've tried to manually import HH into HEM2 using both File and Folder with no luck. please help me. thank you very very much.

Not an easy way. You would have to create an alias of all players except you, set that alias as the active player/hero in the reports then filter for the situation them (the active hero) folding their big blind from a small blind raise with your screen name set in the More Filters > Basic Filters > Vs Player menu.

If you want to create an alias with a lot of villains you can do it via PGAdmin as explained here or via the new NoteCaddy Premium Aliases feature that creates an alias based on a color definition but please be aware that it can be very resource intensive to link all villains to an alias so you should have a powerful computer with lots of ram if attempting this. This technique can also cause erroneous results if some of the villain's you aliased together have played hands against each other. An alias is designed to join 2 or more hero screen names that would not have played against each other so while this is possible to do it is not something we officially support or recommend.

If you are using NC you can do the aggregate percentages much more quickly than by making an alias.

Fozzy71
Customer Support

If the HUD is working it sounds like the holdem hands are being imported and then archived as expected(a). The non-supported stud and phh/dhh files will not get archived and will have to be manually archived from time to time(b). If the you can see the holdem hands in your reports everything is working like it should.

a) All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.

b) HM3 will support the phh/dhh files as well as the txt files. phh/dhh files will be what gets auto imported when playing and the txt files will get archived the next time you restart HM3. HM3 will not support the stud hands though so they will still have to be manually archived.

Fozzy71
Customer Support

awesome help so far i very much appreciate it. i see that they were in fact imported in my HM2Archive. they're just not showing up in my DB. how can i see them in my DB? i can see all my ignition hands just not ACR.

btw as far as stud hands that's not important to me.

For my own curiosity does the following work in HM3 to show what OP wanted :-

SawFlop=false and PositionAsInt = 5 and FirstRaiserPositionType = 5

Then add 'SB Steal Success %' as a stat.

Edit: In HM2 could you not do :-

Combo Actions: did not see flop
Hero's position: SB
Preflop Actions: Unopened
Preflop action is: R+

Then just look at your Overall Steal Success %?

Edit 2: Maybe need to set 4-bet to no as well to narrow the hands?

Can't edit anymore but I realized that you won't get a true value with those filters as it won't include hands where you raise and they call or it goes 3-bet and you call.

If you take off the flop yes/no the Steal Success should still be the value you're after though right?

Starting with the obvious did you change your current Hero/Active player from Ignition to your ACR screen name?

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB.

If you continue to have problems, please reproduce the problem and send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

Fozzy71
Customer Support

I may have not thought through the question as much as you did and may have answered it incorrectly. I will forward this question to our QA/Testing Manager to answer in detail but he is busy with HM3 tasks right now due to the expanding of the beta group so I am not sure when he will have time for this. Once I have an answer I will come back and re-quote all this and post his reply.

Fozzy71
Customer Support

Hey i am looking for the stat fold to delay cbet , can you help me?

I believe these stats are in the 'Skipped CBet' category at the top of the list. 'Skipped Flop CB and Check-Fold OOP' and one for SRP or 3Bet Pot.

Fozzy71
Customer Support

Hey Fozzy,

In HM3 am I not allowed to use an imported HUD from HEM2 for tournaments, just cash?

I *thought* I had imported my HUD using HUD -> Import HM2 HUD, but it's only giving me the option to use my HM2 HUD for Cash and not tournaments (as shown below)

When importing a HUD you have to choose (radio button) if you want to use it for cash or tournament. In HM3 via the HUD > HUD Editor > Options > choose to 'Duplicate Profile' and choose the [x] 'Tournament' option then you can use it for either game type.

Fozzy71
Customer Support

Fozzy what a huge help you were. Thank you!

Two questions about database maintenance:

1. What exactly does "tuning" the datebase do?

2. A question came up asking if I wanted to restore the original settings. After tuning the database, why would I want to immediately go back to the original settings?

1) It optimizes settings in the postgresql.conf file to make it perform better based on your hardware (CPU, RAM, etc).

2) You would only want to do that if you were having database problems after tuning postgresql. It will undo all of the changes that were done during the tune by renaming the new and old postgresql.conf files to restore the original settings. If it has been tuned it always shows an option to restore the original settings, and if it has never been tuned (or has later been restored) it shows an option to tune.

Fozzy71
Customer Support

Trying to design some popups and can't find a 'Call 3Bet IP' or 'Call 3Bet OOP' stat. I don't know if I'm missing it or if it's just not there. Seems weird for it to not be there when there are 'Fold to 3Bet IP' and 'Fold to 3Bet OOP' stats.

EDIT: In HEM3***

Is this for HM2 or HM3? I assume you are referring to HM3 since you posted about it in this thread recently and I just replied to an HM3 support ticket email from you about a filtering query error (I assume it was you, but could be wrong).

It looks like we accidentally marked them to be hidden when we added positional stats. We will have to un-hide them and release an update before they can be used in the HUD/Popups. They are still available in reports and are named PF Call 3Bet IP/OOP.

We would prefer that all future HM3 questions/problems be sent via the software's Help > Send Feedback... or left side bar menu Send Feedback button.

Fozzy71
Customer Support

Sounds good - thanks for your help the past couple of days, Fozzy. You're a beast.

I wish I could take all the credit but many of the questions ITT I have to forward to others on the team (hard for one person to remember everything) and relay their answers here. Thankfully we have a good team I can ask for assistance when I don't know, or can't remember, the answer to a question someone posts here.

Fozzy71
Customer Support

Anyone else having trouble with TableNinja? It says that my license is not valid and that I need to check my internet connection...

Please post in the Table Ninja Support thread or better yet URL="https://support.holdemmanager.com/"]create a support ticket[/URL] via the Contact Support link as our TN2 support techs will need to know your email address so they can check your license/account.

Fozzy71
Customer Support

Holdem manager doesn't work for me on microgaming. I thought it was simply the case that the way the hand histories work there meant it wasn't supported but I just saw a video where holdem manager's HUD was being used. The guy said that you needed an older version of HEM.

My hands are not importing in any way. HEM does put the table HUD up when I open microgaming tables with it running though

They are no longer writing hands from the point you don't contribute to the pot so we can no longer support these cash game hands.

Microgaming has made a decision to not provide cash game customers with all hand histories for games they are seated in. They also stopped writing anonymous hand history files but we never supported a HUD on those tables. Even though a Microgaming cash game player has posted blinds for the round, they will now only provide customers with a hand history if the customer directly contributed to a pot. We are no longer importing Microgaming cash game hand histories because many stats are significantly skewed as a result of the Microgaming decision to not provide hand histories on all cash game hands. We will continue to support Microgaming tournaments as all players are provided with complete hand histories.

See this forum thread/post for more details about these changes and links to builds that will import the hands if you are willing to accept incorrect stats in the reports and HUD.

Fozzy71
Customer Support