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Old 04-28-2017, 07:00 PM   #48101
The Imp
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Re: Holdem Manager Support

Quote:
Originally Posted by Holdem Manager View Post
I forwarded your comments to management.



A 'fix' for MPN's new cash game hand history file format is not possible.

https://www.mpn.poker/blog/closing-a-few-loopholes/

This means we cannot provide accurate statistics played on their cash tables. Older HM2 versions will continue importing hand histories, but they are not officially supported and we cannot provide further support on it.

Fozzy71
Customer Support
Most players like to track their own play - it's not that hard to import folded hands. If the database needs a complete hand history simply use a dummy one where everyone folded before the flop - they still provide enough info to do that.

Of course the hud will be harder to use but if people still want to use it why remove that choice?
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Old 04-28-2017, 07:27 PM   #48102
Holdem Manager
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Re: Holdem Manager Support

Quote:
Originally Posted by The Imp View Post
Most players like to track their own play - it's not that hard to import folded hands. If the database needs a complete hand history simply use a dummy one where everyone folded before the flop - they still provide enough info to do that.

Of course the hud will be harder to use but if people still want to use it why remove that choice?
The hands they write can be imported but they will cause the reports and HUD to contain inaccurate data and stats. More discussion on why we chose to do it, and statements we posted from management, can be found in this thread on our forums. We are looking into possibly adding back support for HU tables, where the hands are not incomplete, but we have no plans to support incomplete hand histories as the stats would be inaccurate in both the reports and HUD.

Fozzy71
Customer Support
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Old Yesterday, 11:43 AM   #48103
kokotjebeti
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Join Date: May 2010
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Posts: 182
Re: Holdem Manager Support

there are so many of your customers asking for you to bring back HUD support on Prima network - and you are choosing to ignore them - even on your own Holdem Manager forum people are asking for this - tbh that clearly shows you dont give a .... about your customers
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