Originally Posted by ajryalls
This worked for me, ty
Originally Posted by Bgrind09
This did not work for me. My HM2 HUD is not working in Zoom.
Did you make sure to install the latest update BEFORE you did the dll file? Are you sure that HM and Stars were both closed when you did the .dll file manipulation? Please make sure you follow the directions exactly or it won't work. If stars/hm is open the dll file wont be replaced properly. If you replace the dll file before you update the new dll file you manually replaced will get replaced with the old dll file from the update patch.
If you continue to have problems, Please email firstname.lastname@example.org
, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer
. Please let us know what time zone you are in and what time/days are convenient for you.
Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 - Make sure you have updated your windows using the "Windows Update" feature Microsoft Windows Update
* - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
2 - Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps
3 - Please make sure you have access to a good connection, we cannot provide support on really slow connections
4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue