Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > Internet Poker > Commercial Software

Notices

Commercial Software Discussion of commercial gambling-related / poker software & commercial graphics modifications

Reply
 
Thread Tools Display Modes
Old 03-19-2012, 01:47 PM   #27271
stranger
 
Join Date: Apr 2009
Posts: 14
Re: Holdem Manager Support

Same here, playing at a microgaming skin, and the hud doesn't work anymore

Before it displayed the results incorrectly which got fixed yesterday, but today no more hud.

Any solution?
collector is offline   Reply With Quote
Old 03-19-2012, 02:31 PM   #27272
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by tagWAG View Post
Filters -> Filter by Bet Size -> Preflop Made Bet 4 Bet to Size less than X bbs... doesn't seem to work. It's been a couple of HM2 updates since i reported this and still no fix..... this shouldn't be difficult to code and check. I have found quite a few of these filter bugs and it's concerning that you don't have a proper testing/ checking method before releasing the code to users. Please hurry up and fix!
I am sorry for the delay in reply. It looks like this fell through the cracks after the internal email I sent and never got documented by our testers to be fixed. I have wrote it myself this time and set it as a high priority bug to try and get it fixed ASAP.

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-4416 Is Resolved" in the subject line and body of the email.
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 02:57 PM   #27273
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by moobaa View Post
looks like microgaming did something today, cause HM1 cant import hands anymore (hud wont pop up either) im using 1.12.10
any ideas?
We have released a few internal/beta versions of 1.12.10 so please try this newest build I just uploaded - http://www.holdemmanager.com/Downloa..._19Mar2011.exe

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 03:01 PM   #27274
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by striiing View Post
got updates for HM2. was it only a zoom play money update?
We do not support play money hands but had some reports of play money hands being imported by mistake that we are investigating.

You can read all of the release notes in this thread - http://forums.holdemmanager.com/hm2-...day-trial.html

Quote:
2.0.0.6483

Please Note: Zoom Support will be coming very soon
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 03:02 PM   #27275
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by IamBUST0 View Post
Does hm2 support zoom already? i got error when i tried to import hands? Or can u import zoom hands only while playing? Just bought hm2 holdem small stakes today...

Ty for help!
The release with zoom support is not available yet.

We have an internal HM2 update for the Zoom games and it is now in testing against the real money .01/.02 games in the Stars Beta client. We will pass along further information on the timing of the public HM2 update for Zoom as soon as the internal testing is completed
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 03:12 PM   #27276
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by collector View Post
Same here, playing at a microgaming skin, and the hud doesn't work anymore

Before it displayed the results incorrectly which got fixed yesterday, but today no more hud.

Any solution?
Is this for HM1 or HM2?

HM1: Try this latest internal release - http://www.holdemmanager.com/Downloa..._19Mar2011.exe

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com


HM2: Make sure you are using 6483 - http://www.holdemmanager.com/downloa...ger_2_Beta.exe

*If that doesn't help, please answer these questions - http://hm2faq.holdemmanager.com/ques...es+not+work%3F

Please email the answers, with a link to this thread and your forum name, to hm2support@holdemmanager.com
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 03:31 PM   #27277
enthusiast
 
Join Date: May 2011
Posts: 67
Re: Holdem Manager Support

It's not working for me. I am using HM1. This is getting really frustrating. Hope you will fix it ASAP.
Speedin' is offline   Reply With Quote
Old 03-19-2012, 03:42 PM   #27278
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by Speedin' View Post
It's not working for me. I am using HM1. This is getting really frustrating. Hope you will fix it ASAP.
Microgaming tourneys?

Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK.

Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Select the table name to highlight it.

Left-click and drag the red X to that table window

Click OK, then Yes.


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 03:46 PM   #27279
stranger
 
Join Date: Apr 2009
Posts: 14
Re: Holdem Manager Support

Its the same for both
collector is offline   Reply With Quote
Old 03-19-2012, 03:50 PM   #27280
enthusiast
 
Join Date: May 2011
Posts: 67
Re: Holdem Manager Support

Quote:
Originally Posted by fozzy71 View Post
Microgaming tourneys?

Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK.

Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Select the table name to highlight it.

Left-click and drag the red X to that table window

Click OK, then Yes.


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com
Thanks for quick respond!
I tried that already. Ever hand that I play is incomplete. And when I click table finder it says that hands aren't imported yet.
It's at cash tables.
Speedin' is offline   Reply With Quote
Old 03-19-2012, 03:58 PM   #27281
old hand
 
moobaa's Avatar
 
Join Date: Jun 2005
Location: comeback
Posts: 1,791
Re: Holdem Manager Support

Quote:
Originally Posted by fozzy71 View Post
We have released a few internal/beta versions of 1.12.10 so please try this newest build I just uploaded - http://www.holdemmanager.com/Downloa..._19Mar2011.exe

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork

Please email the answers, with a link to this thread and your forum name, to support@holdemmanager.com
i tried this build but still same problems, answered the questions and sent email
moobaa is offline   Reply With Quote
Old 03-19-2012, 04:07 PM   #27282
stranger
 
Join Date: Apr 2009
Posts: 14
Re: Holdem Manager Support

Its something that microgaming did to the hand history files again, as everything is set up correctly and importer says that the hands are incomplete, the fix You gave unfortunately also didn't help
collector is offline   Reply With Quote
Old 03-19-2012, 04:11 PM   #27283
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by Speedin' View Post
Thanks for quick respond!
I tried that already. Ever hand that I play is incomplete. And when I click table finder it says that hands aren't imported yet.
It's at cash tables.
Quote:
Originally Posted by moobaa View Post
i tried this build but still same problems, answered the questions and sent email
Which skin(s) do you play at?
fozzy71 is online now   Reply With Quote
Old 03-19-2012, 04:12 PM   #27284
enthusiast
 
Join Date: May 2011
Posts: 67
Re: Holdem Manager Support

5050poker
Speedin' is offline   Reply With Quote
Old 03-19-2012, 04:18 PM   #27285
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Posts: 34,498
Re: Holdem Manager Support

Quote:
Originally Posted by Speedin' View Post
5050poker
Thank you, that is the same skin that 'moobaa' plays on.

Can either of you please send us your gamehistory.dat file from today for testing? Only one of our testers plays that skin and he is offline currently.

Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com
fozzy71 is online now   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -4. The time now is 08:14 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0 ©2011, Crawlability, Inc.
Copyright 2008-2010, Two Plus Two Interactive