Quote:
Originally Posted by aesthetics
I have an issue where any players with a special character in their name, or spaces in their name are not having any stats being displayed on their hud....
I noticed someone else posted recently on HEM forums about this and a few people said they were having similar problems. I am playing zoom.
Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe
Which ps.xx skin do you play on and what are the client/server version numbers?
Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.
IMPORTANT Zoom Installation Instructions:
On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, delete the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.
Please check all of the steps on this FAQ -
http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables
If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the link above.