I tried HM2 for a few minutes and the result wasn't very good ...

(I have bought the product and I'm using the latest version)

First impression was that the arrow and text in the lower left corner is badly synced, sometimes it says READY after you have changed something and it takes 30 seconds before it changes ...
HEM2 should CLEAR the text and restart the arrow before a new user interaction ...

Then I went into the filter and tried to add a simple Tournament filter that would say number of players equal to 2 ...
I tried to do this for 30 minutes but failed although I'm a programmer that have built GUI:s for years ...

First of all I noticed that the menus are unintuitive, why place the PLUS sign above the fields I enter ... A selection menu should be filled from top to bottom and then you should press some OK button below what you entered .

But here you click the filter and then after entering all information you have to press a little plus sign that seems to belong to the selection box which was the first thing you selected when you started building your filter ...

After you are done I guess you should press the OK button but it's hidden in the lower right corner while a very slow "Save tournament filter" seems to be the natural selection (but is not)...

Anyway, after I select this it still shows 2-table & 18 ppl sit and goes as well as 3-table & 27 ppl sit and goes in the Report - Tournament - tab ...

I press refresh but it doesn't help. And my data is from Pokerstars this month so it should be OK ...

I try this back and forth for 30 minutes until I give up ...

I was never impressed with HEM GUI:S to start with but I at least expect these very basic features to work such a long time after you released the product ...

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Also in the top of the screen for the "Reports" tab : headlines are placed below(?!) the selections. What a novel way to build a GUI.
"Game mode" is placed under "Cash"/"Tournaments" ; "Heads-up display" is placed under "STart HUD" ... "Reports" is placed under "More Reports" ...

...

This was my honest experience from my first 30 minutes trying to test HEM2

Hi - Im sure this belongs elsewhere, but i get an error message when trying to post in 'computer software'...

I've just installed HEM2. I'm finding it harder to use than HEM1, especially a pain in the ass to move HUD pop ups.

HOWEVER!!!!!! It has a ton of new features (which Im getting to grips with) - and it looks a much more comprehensive tool. (And i only used 20% of HEM1.)

MOST OF ALL (FOR ME)... you can sync your databases between multiple computers - my two laptops and my home desktop... this alone is worth the upgrade for no longer will i manually have to push hands from one to the other...

PROBLEM... I was having trouble getting all my (500k) hands from my old laptop - i could not find the DB... (despite a lot of looking)

I therefore did this.
1) go into HEM1 on your laptop
2) go to 'database maintenance'
3) go to 'export hands'
4) tell it where to put them
5) close HEM1
6) open HEM2 and goto manual hand import
7) tell it where to find them
8) sit back and watch for 30

i hope this helps... there may be an easier way (well this is super easy once you know what to do)...

Paul

my HUD is compltetely ****ed up, players change HUD shows old player stats, also i played more than 1000 hands yesterday, yet HM2 recorder only 20 hands or so in sessions.

More reports -> Overall gives one line for all your hands.
Report layout saving -> this is written up and will be added soon.
Replayer: i don't understand what you mean. I think the best is if you send us some testhands and screenshots of the problem with link to this thread to hm2support@holdemmanager.com.


Solutions:
1. Reboot your computer
2. If that doesn't help look for the hidden system file postmaster.pid in the postgresql data folder, delete it and reboot your computer again.
3. Check the postgresql service in the windows services (control panel->administration). Sometimes it helps to change the Logon As.. to "local system account"
4. Check our FAQ:
http://faq.holdemmanager.com/questio...rt+PostgreSQL+

Thanks for the feedback, i'll forward it.

Which site and gametype are you playing? It sounds like the hands are not being imported correctly.
Please check the handhistory path of your pokerclient. The auto-import folder in HM must match this path.
The pokerclient must be installed in english language.
Hand importing -> Adjust site import times must correct the difference between the time zone of the poker client and your local time.

Hello guys, I got small problem with HEM2 .. the problem is that it doesnt show me any stats in HU SNG.. it shows me ony small chart at the top of PS window ..
And when I played cash it shows only stats from few last game .. :/

Is it possible for me to change me hud so that by default it shows session stats rather than all time stats?

[QUOTE=netsrak;30627925]More reports -> Overall gives one line for all your hands.
Report layout saving -> this is written up and will be added soon.
Replayer: i don't understand what you mean. I think the best is if you send us some testhands and screenshots of the problem with link to this thread to hm2support@holdemmanager.com.



Solutions:
1. Reboot your computer
2. If that doesn't help look for the hidden system file postmaster.pid in the postgresql data folder, delete it and reboot your computer again.
3. Check the postgresql service in the windows services (control panel->administration). Sometimes it helps to change the Logon As.. to "local system account"
4. Check our FAQ:
http://faq.holdemmanager.com/questio...rt+PostgreSQL+
[QUOTE=netsrak;30627925]


thanks for the help man appreciate it

the person that installed postgreSQL for me also put 3 registary entires that i can run to "Hide PostgreSQL user" "Unhide PostgreSQL user" and 1 called "hidden user accounts" if i need to run 1 of them first to fix the prob pls let me know

thanks again

Hi matsqqqq.

Thanks for the feedback and several of the suggestions are pretty straight forward to implement.

A couple of the issues I have a question about (including the task that you were no successful in doing).

Can you shoot me a PM with your contact info? I would like to have someone get in touch with you directly to follow up for clarity.

Good stuff.

Jim

For HM1,

I have recently got hold of my lifetime hand histories from Stars. They came in about 38 files. I have extracted them into a folder on my desktop, however when I try to import them into HM, using both 'import folder' or 'import file', it doesn't register any hands.

Its telling me that its been imported but no hands? The txt files seem fine and I can read them in notepad fine.

Help please...TY

having the same problem i often had in HM1, where the positions on the hud for players is not right, and if I move one it moves others on other tables but not the correct corressponding player. Only happens occassionaly no idea why.

What site? Does the table averages HUD update properly with each new hand? Does the HUD show if you

Try HUD Options > Config Properties > General Settings > [x] Always on top

If you continue to have problems:

Please attach your prefs.xml file from C:\Users\YourName\AppData\Roaming\HoldemManager\Co nfig. If your Windows is hiding known file extensions the file will simply be called 'prefs'. Email this log file to hm2support@holdemmanager.com with a link to this thread and your forum name.


Please disable the HUD Options > Config Properties > HUD Settings > [ ] Use session stats

If that doesn't help we will want the prefs file as described above so we can help you solve this via email.

Please enable the HUD Options > Config Properties > HUD Settings > [x] Use session stats

I really have no way to know if it will matter as I dont have experience using those types of registry edits. I would just use your normal user account and then try one of the others if you experience problems.

Try to move the files from your desktop to a new folder on the C drive and name the folder differently.

If that doesnt work, try to create a new database and import those files again.

If you continue to have problems, please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

Is this on pokerstars? It is likely caused when you click the Pokerstars Previous Hand or Add Chips buttons. This is a bug that causes your HM2 HUD Options > Seating Preferences to change back from your custom setting to the default setting (i.e. seat 5 on 9max tables). For now try to change your stars and hm2 seating preferences to the default (5 on 9max, 3 on 6max, etc). This should be resolved in the next build.