I have never been been able to get HM HUD to work with my UB tournament games.
The cash games for UB are ok but not the tournament games. Anybody have any ideas?

Im busy in a UB tournament right now so i dont have time to go thru this whole thread. Thanks.

Everything is working now. Thanks for all the help. One particular thing I want to point out is you said that pokerstars didn't write the tournament summaries, but in fact it seems like it does. I don't know if it's a new update or your not talking about SnGs, but all the tournament info and my winnings are all recorded into the database.

Since I upgraded to new HEM version my HUD has been ridiculously lagging my tables when i 24 table. Like 6-10 hands will go through smooth then like a 3-5 second lag then repeat


it has never done this before with any older HEM version and is ridiculously annoying when Im going for 500k hands this month lol

titling me so fksdjafs much right now as im playing and typing this

anything I can do or can i downgrade to older version that worked fine?

Edit to my above post: The SnGs that I just played this week has all the data, but not a tournament I played back in December when I was still using pokertracker.

Solutions:
1. Virtualization with VMWare, Bootcamp or Parallels
2. Find alternative software
3. Switch back to Windows

PS: you should have thought this in advance when switching OS, more software is made for Windows rather for any other OS (note to linux guys, I'm talking about poker software)

I tried to open holdem manager and it came up with the message:

Connection error: unable to read data from the transport connection. An exsisting connection was forcible removed from the host.

It has been working fine for about 4 months and i didnt change any settings?

How do I fix this?


Please help, I am terrible with computers

something wrong with the server

ERM WTF ?!?! HELPPP PLSSSSS



I clicked heal twice it did nothing and now i'm kinda scared lol

I couldn't find the folders you mentioned but I downloaded the update and am not having any AVG problems. Thanks.

You can create an alias and assign multiple villains to that alias from the right-click menu on the Players tab. This way you can join multiple opponents (perhaps winning tag's) and then filter on the Reports tab using the main Filter > Edit options.

In game if you want to see some of the hole cards your opponent plays (shows down) you can go to the Reports tab and choose the [x] Use and group by currently active players instead of the selected player.

You can also use the HUD Options > Launch Active Player Details Window, Preflop Cards sub-tab.

Try posting in our scanner forum for help from their support staff.

http://forums.holdemmanager.com/table-scanner/

Reboot, and run the installer first thing.


I just tested a SNG and MTT and had no issues getting the HUD to show on UB.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories and poker client are in English.

Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work
*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php


HM handles most single table SNGs properly. Anything over 1 table will need a summary file or will need to be manually edited/finished.

You can downgrade easily enough, but I would be surprised if it helps.

http://forums.holdemmanager.com/rele...l-release.html


Do you perform regular DB maintenance? How big is your DB? Is logging on/off? PC specs? I know you put in large volume, so chances are your DB is in need of some tuning and maintenance.

I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/s...ad.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selecto
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://faq.holdemmanager.com/questio...tabase+#manual
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again


Request that summary, or better yet, request all your old hand histories and tourney summaries.

This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://faq.holdemmanager.com/questio...ender+Problems

Please try following these FAQs, step by step:

1) http://faq.holdemmanager.com/questio...rt+PostgreSQL+
2) reinstall the same version of postgresql, using the same \data folder - http://faq.holdemmanager.com/questio...g+Old+Database
3) http://www.holdemmanager.net/forum/s...ead.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://rvgsoftware.fileburst.com/Hol...ager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator
B) Reboot.
C) Try installing this version of PostgreSQL - http://rvgsoftware.fileburst.com/Pos...3.9-v1.0.7.exe


??

Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.

1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\%USERPROFILE%\AppData\Local\Xenocode\Appl iance Cache and delete every folder you can find in there

If you are on XP, that location is C:\Documents and Settings\%USERPROFILE%\Local\Application Data\xenocode\appliance cache

Empty your recycle bin.

reboot

Please update to the latest beta - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe


If you have Kaspersky try this:

http://www.holdemmanager.net/forum/s...2&postcount=10


or this:

* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

If that does not work then find the "Heuristic Scanning" option in Kaspersky and disable that.

ok i dont have those options in my control panel only additional options dont see anything about hidden files please help im also scared i have a virus

im also on windows vista...

If you can't see it, turn off the windows option that is hiding that directory. http://www.bleepingcomputer.com/tuto...utorial62.html

Ok I got this fixed. The problem was I didnt have UB hh configured under the auto import folder.

hey fozzy, thanks alot for all the help for my questions

when I upgrade to postgres 8.4 from 8.3, what needs to be done to have the DB transferred over??