Quote:
Originally Posted by Charvy
Hi HEM guys, got a small question. I'm playing 6max hyper turbos and I've selected the "save tourney summary" checkbox. In my HEM it displays everything but 6max only pays 1st 2nd but is shows payouts from 1st to 3rd thus messing up my report.
How do i fix that?
Please update to the newest version first and if the problem still happens with that version please email
hm2support@holdemmanager.com with the hand histories and the summaries and well run some tests
Quote:
Originally Posted by ready 2 win
I am cash satellite hypers on stars and have major issues doing so with HM 1 (1.12.04):
1) 3rd place finishes get tracked as some sort of min cash
2) The winnings are tracked wrong (one example: $11.22 BI, top 2 get seat worth $33. Winnings get tracked as $27.xx)
3) no hands under the report tab
4) AIEV line doesnt get calculated
Thanks!
Hi, your a few versions behind, please update to 1.12.07
http://forums.holdemmanager.com/releases/ and make sure its setup to import your summaries
http://faq.holdemmanager.com/questio...+Summary+Setup and if the problem persists please email
support@holdemmanager.com with the hand histories and the summaries and well run some tests
Quote:
Originally Posted by Isitdur?
What does this mean? If I re-install HEM, will I lose all of the configurations in my HUD?
Apologies if this is a common problem and already been answered.
Its indicating the prefs file is corrupt so im afraid youll lose your HUD data, hopefully you had your hud backed, to fix the issue Please go to C:\Users\YourName\AppData\Roaming\HoldemManager\Co nfig folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager\Co nfig folder.
Close HM2, Look for the prefs.xml file (will be called prefs if your file extenstions are turned off) and make a copy of it, delete the original and restart HM2, please see if the problem persists with that version. If that fixes it please send the corrupt file to
hm2support@holdemmanager.com with a summary of the issues and well see what caused the original problem and try and ensure it doesnt happen again
Thanks
Morny