I'm trying to activate HM on my new computer but I accidentally entered the wrong key and now it won't give me the chance to enter the correct key, it just keeps trying to use the incorrect key. Any ideas?

I do like being able to filter stats depending on num of bbs opp has. My problem with this is if btn has 30bbs and blinds have 10bbs the btn will be pushing as if he had 10bbs but I'll be seeing his stats for 30bbs which will be almost useless. I have a filter for 0-14bbs and greater than 15bbs, it would be good to be able to switch between them at the tables.
Also hope you can improve the performance of the hud as if I was using a less powerful computer (may have to at times in a few months) lagging would be a problem, seems like a problem for quite a few people.

Sure no problem, pm me your holdemmanager.com username and ill extend it for you

Hi, most likely a corrupt config file. Please go to C:\Users\YourName\AppData\Roaming\HoldemManager\Co nfig folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager\Co nfig folder.

Close HM2, Look for the prefs.xml file (will be called prefs if your file extenstions are turned off) and make a copy of it, delete the original and restart HM2, please see if the problem persists with that version.

If this doesn’t solve this and you want your old hud settings back please close HM2, delete the prefs.xml file and rename the copy you made to prefs.xml and restart HM2.

your log.txt file from C:\Users\YourName\AppData\Roaming\HoldemManager folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager folder.
If you have extensions turned off then it may be just called log. Please email everything directly after you have reproduced the issue and before you restart HM2, to hm2support@holdemmanager.com along with a link to the thread or a summary of the issue you’re having


Hi, we have made changes that improved this to almost identical to HM1, maybe those updates are not in the latest public version, can you try this internal version and if the problem still persists please email your prefs.xml file to hm2support@holdemmanager.com as it might be your font settings that make it different. This is something we should be able to fix quickly.

Here is the internal version but be aware its still going through internal testing so the chances of bugs are higher than normal http://www.holdemmanager.com/Downloa...2.0.0.5846.exe

Enable the option to see Hidden Files and Disable “Hide protected operating system files”: http://www.bleepingcomputer.com/tuto...utorial62.html - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)

Now you should be able to enter your new code

We made big improvements to the performance issues introduced lately in this internal build, can you try it out and let me know if it helps. http://www.holdemmanager.com/Downloa...2.0.0.5846.exe

Someone recently suggested a similar feature to change the filters within the HUD and i have put it forward to the developers.

Lydia, i sent an email to notecaddy to respond to your issue

No. I want the total. Also, how do I view myself with the HUD?

See PF Fold to 3bet, that is the total amount, PF just stands for Preflop.

Not sure what you mean, you can see a preview of your HUD in the Hud Options or use the replayer to see the actual HUD with real values, if you mean something else please explain further and ill do my best to help

Hello everyone,as the tittle says i have a problem with my software for poker.
The problem is that when i play SnG Turbo's the manager is only showing buyins as looses,and it doesn`t show winnings even if I win. It only shows that i'm losing (the loosing number is the buy-in of the sng)

New Build released. Let me know if there are any issues

2.0.0.5846

Featured Updates:
* 3247 - Flashing on Prima Tables
* 3609 - ongame.it not being found without table finder fix
* 3274 - vs. Hero stats not showing up on some sites like Ipoker
* 3489 - Fix restore to existing database
* 3592 - Fix updating of report column averages on date filter change
* 3593 - Fix missing average footer stats in reports
* 3590 - Opponents / Summaries (Add column averages at bottom)
* 3386 - Windows XP freeze when clicking "My Licenses"
* 2894 - Tourney appears in reports only after restart or long delay
* 3278 - Turning off known cards should remove the hero's equity in graph
* 3572 - Export to clipboard in hand viewer doesn't work
* Performance/CPU issues update
* Notecaddy bug fixes
* Various culture bug fixes (more fixes to come)

All Updates:

Parsing
* 2438 - Wrong Blind Levels for Microgaming SNG
* 3629 - No rebuys Showing Up
* 3558 - Stars FPP Satellites not reported
* 3087 - Replayer not showing hero stack until after a couple of action
* 2156 - Party 10man $11 Speed SNG Wrong winnings/rake
* 3321 - Field Size off on imports and fixed issues with stats not updating in HUD and reports
* 3333 - Import Speed Issue with some Ipoker Hands, may fix hanging import from 1.0 issue
* 3161 - Import issues with Ipoker Hands
* 2862 - HUD not updating for players with certain characters in their name

HUD
* 3639 - won last 5/10/20 popup color fixed
* 3247 - Flashing on Prima Tables
* 3561 - 3bet Vs. Blinds has large stats gap
* 3633 - winamax 6 max and 9max HUD fix
* 3293 - street by street Ipoker fix
* 3632 - add stat color range fix
* 3610 - Total Fold to Steal default set to less than 0 and greater than 0 - cannot change until turning it off, then on
* 3609 - ongame.it not being found without table finder fix
* 3274 - vs. Hero stats not showing up on some sites like Ipoker
* 3495 - Overhang setting stops HUD updating
* 3544 - Allow negative ranges for win rates
* 3545 - Name stat shows as default winnings in hud and popups
* 3237 - Corrected default Popups
* 3658 - Fixed Everleaf Tournaments not attaching HUD

Database Manager
* 3489 - Fix restore to existing database
* 3595 - Warn user when database version may not be compatible with the requested operation
* 1911 - Do not allow HM2 to close until all delete database operations have completed

Reports
* 3645 - Fixed duplicate reports problem
* 3592 - Fix updating of report column averages on date filter change
* 3593 - Fix missing average footer stats in reports
* 2491 - Stack Size reports should be broken down more - to show different ranges of size
* 3419 - Add select all option to reports context menu
* 3517 - X-out of all Reports leads to No Hands Found

Opponents/Sessions
* 3541 - Opponents - Analysis pop out needs a min size/refresh/player buttons need to stay in screen
* 3590 - Opponents / Summaries (Add column averages at bottom)
* 3589 - Opponents/Summaries - Can’t change Min hands or vpip when refresh appears
* 3693 - Sessions report - filter by last x hands - puts all into one session

Filters
* 3546 - Filter by bet size Greater Than doesn't fit in the drop box
* 3525 - Time filter crash
* 3634 - Need an upper limit box in Effective Stacks between filter
* 3644 - Fix hand filtering
* 3688 - Update date filters after changing the day start time
* 3694 & 3688 - Fix date range issues with start of day
* 2209 - Add Stack Size and Stack Size in BBs filters
* 3581 - Date filter between crashes when time not set
* 692 - Loading this filter causes crash
* Various culture issues with filters

Home
* 3386 - Windows XP freeze when clicking "My Licenses"
* 3542 - Cash Results Widget
* fixed hm public video widget

Stats
* Added 5bet range to HUD
* Changed positional vs. 3bet display name to make clearer
* Changing display names on 4bet positional stats to make them more clear
* Removed situations where 2 players raised before it came to the SB or BB from being a blind steal attempt
* Modified calculations to determine what type of flop it is: limped / raised / 3bet etc. Main change was to ensure limp re-raises do not count as 3bets and to ensure some other situations didn't fall into limped pot
* Added DidRaiseUnraisedPot property to HM2PlayerHand
* Fixed a couple of stats typos
* Broke down facing CBet for Turn and River to the same level as Flop i.e. Raised Pot, 3Bet, 4Bet, In Position / Out Of Position, 20 new stats
* Broke down Facing River Bet into 3 bet pot/ single raised pot/limped pot and IP/OOP
* Fixed typo in vs. raise on river and flop
* Fixed all the four bet range stats to use PFR vs. unraised x 3bet %
* Modified FacingThreeBetFromPlayer In/Out Of Position def to not allows sets and instead calculate value
* Limp Reraises were being included in position vs position PFR
* Fixed overall limp chances to not include hands limped to the BB when in the BB


Tournaments
* 3606 - Apply filters to tournament summary pop out view
* 3412 - Fix custom tournament tag filtering
* 2894 - Tourney appears in reports only after restart or long delay
* 3556 - Implement Show EV adjusted in tournament summary pop out window
* 3603 - Fix report graph of tournaments with no tag

HM Apps
* LeakBuster Update
* Fixing replayer in LeakBuster

Replayer/Hand Viewer
* 3278 - Turning off known cards should remove the hero's equity graph in bottom of replayer
* 3254 - Replayer plays in time/date order rather than sort order
* 3460 - Fix replayer highlight locations

Misc.
* 3649 - Passwords appear in log file
* 3314 - Auto Rate default rules need adjusted for stat name changes
* 3556 - Implement Show EV adjusted in tournament summary pop out window
* 3685 - Possible fix for null object exception
* 3687 - Site time AutoDetect sets wrong time for Ipoker and Prima
* 3616 - Heat Map should show sample size in the box
* 3529 - Multiple Numbers After Decimal in Heat Map - Tournaments

I think this is a newbie question but I would really appreciate if I could get any help.

How do I get the HUD working for tournaments on PokerStars? It keeps saying "Waiting for hands" and no player stats comes up.

It's working good for cashgames, but I just can't get it to work for any SNGs or MTTs.

Have you the client installed in english? If not please reinstall in english and try again, also try the table finder and see if that helps

Please see this FAQ on how to use table finder http://hm2faq.holdemmanager.com/ques...+not+appear%3F

I am planning on buying Table Scanner. One thing I don't really get is what's that Instascan thing? Isn't Table Scanner scanning the tables real time? Why do I need Instascan and is it helpful?

Edit: nvm, works now

Anybody having problems with HEM2 freezing on the Merge network? It didn't start happening to me until yesterday. I've been using HEM2 since the release.

Instascan is a online service where our servers scan the lobby for you constantly. This means the scan is running much faster for you but the player data can be 1-2 minutes old depending on the scan period of our servers.

What exactly freezes? Have you already updated to 5846? Are the hands being imported?

Updated HM2 to the last version, after not touching it for a month or so, try to seating up the HUD but there is no option on the drop down list for the Seating Preferences besides Boss Media.

Until the next update i guess.

Only sites where you have imported hands from are displayed in the list. Boss is the default entry.

Yeh, you are right, thanks. Now after importing some hands i have the options to chose Microgaming.

I can't think of any advantage of having it setup like this. And if i have no hands to import and want to start playing with the HUD? I had to play at least one hand with no HUD/HUD in the wrong places? Not the end of the world, obv, but unnecessary IMO.

Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

So, after months testing HM2 i though i finally would be able to make a session with it... but i was wrong.

Played 6 hands at one table (Microgaming) and out of the blue had 3 players jump the number of hands from 6 to +80.

If you have not yet restarted HM2, please send us the log file from when this happens(ed). Email this file to hm2support@holdemmanager.com with a link to this thread and your forum name, along with a copy of the gamehistory.dat file.


Attach your log.txt file.

Please www.7-zip.org the file before attaching it, as sometimes text files can become corrupted as attachments.

XP:
c:\documents and settings\{username}\application data\HoldemManager

7/vista
c:\users\{username}\appdata\roaming\HoldemManager

Enable the option to see Hidden Files and Disable “Hide protected operating system files”: http://www.bleepingcomputer.com/tuto...utorial62.html - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

I think I know what the problem is;

The tablefinder does NOT detect any tables, even though it says in my "sessions" (Open tables detected) that I'm currently playing in a tournament. But the TableFinder doesn't find any tournaments.... Any ideas how I can fix this?

Reported a bunch of bugs on the last +4 months, a couple of them not fixed after +1 month, and i am still unable to play one single real session with HM2 at Microgaming.

After one more try today:

- Session stats and Total stats don't match in the HUD. Session stats have more hands(?!).
- HUD counts every hand as played when HERO (maybe everyone?) is sit out. Was sit out for 5 hands at a table and HUD show me with 5 hands.
- The number of hands randomly jumps from 6 hands (real hands) to +100 on anonymous tables.

We are working on the MG anonymous tables.

Please let me know what old bugs are being missed. I had noticed that I hadn't seen you post in a while.

Yeh, i saw that the bug i was having troubles with (HUD crashing/popup stucked) was shedule to be fixed on end of November so i have been waiting, but in the meantime my trial period was over. Installed HM2 on my laptop today to see if i could start using/buy it but found this new bugs.

I bumped the thread with the old bug i was talking about on HM forum. The other one is with the overhang feature, bug it's irrelevant.

There are some bugs (atleast for me):

-When I transition from HEM1 -> HEM2 I don't have the same amount of data as I had on my HEM1 ( lost bout 50% which I had to request at the website once again)
-I can not see my own stats as Hero, even when I change [] (HUD options -> Config properties, No hero hud) on and off to see if it works than. How to fix this?
- Why are there no % odds mentioned in the hand replayed, only pot odds? HEM1 had this function and I think HEM2 should have it also.

How can I import notes from HM1 to HM2?

Thank you.