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07-19-2017 , 01:08 PM
Is there a stat on SB when in an unopened pot SB folds (so BB gets a walk)?
Like 'Total open-fold SB'?
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07-19-2017 , 02:16 PM
Quote:
Originally Posted by Fish4Breakfast
Is there a stat on SB when in an unopened pot SB folds (so BB gets a walk)?
Like 'Total open-fold SB'?
There is no stat for this that I can find. The closest you can get to this in HM2 would be to add the SB Open Fold and SB Steal stats to the HUD and the difference between the total of those 2 stats and 100 would be the stat you are looking for. Otherwise it would have to be filtered for in the reports*. It may be possible to create such a stat if you have a notecaddy premium license.

*To filter for this situation you have to set the player in question as the active player in the Hero menu then More Filters > Basic Filters:
- Common Filters > VPIP = No
- Position and Action > Hero's Position = SB + Preflop Action Facing Hero = Unopened
- OK

This may be easier/possible in HM3's HUD with it's positional stat item properties but I haven't tested it yet.

Fozzy71
Customer Support
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07-19-2017 , 03:45 PM
Is it possible to filter so that you can see hands with flush draws on the flop but not including hands where you made a pair?
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07-19-2017 , 04:15 PM
Quote:
Originally Posted by SleazyP84
Is it possible to filter so that you can see hands with flush draws on the flop but not including hands where you made a pair?
Unfortunately this is not possible from what I can tell as there are no and/or modifiers in the Hand Value Filters. I will double check and let you know if I end up being wrong on this.

Fozzy71
Customer Support
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07-19-2017 , 04:36 PM
Quote:
Originally Posted by SleazyP84
Is it possible to filter so that you can see hands with flush draws on the flop but not including hands where you made a pair?
Quote:
Originally Posted by Holdem Manager
Unfortunately this is not possible from what I can tell as there are no and/or modifiers in the Hand Value Filters. I will double check and let you know if I end up being wrong on this.

Fozzy71
Customer Support
It actually can be done using the By HandMarking report, an old trick which I always seem to forget about. I ran thru the steps to be sure it worked so that I could explain it properly so I grabbed pics along the way for you.

First use the Overall report and filter for suited cards:


where you flopped a two card flush draw:


Create a tag for flush draws and mark the results:


Then open the By HandMarking report and filter for only hands where you didn't flop a pair:


and select your flushdraw marking row:


It is a round about way to do what you want but from what I can see in the results I believe it does what you want.

Fozzy71
Customer Support
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07-19-2017 , 04:44 PM
Nice workaround, thanks
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07-20-2017 , 12:54 AM
hey, in the replayer I wanna see my stats, but dont know where to set it, thx
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07-20-2017 , 08:36 AM
Quote:
Originally Posted by Don Melchor
hey, in the replayer I wanna see my stats, but dont know where to set it, thx
They should be shown by default. Can you see opponent's HUDs but not your own? Is it the same on live tables?

Open the HUD Settings menu > General Settings > choose your replayer assigned HUD from the upper left preview menu > Common Settings > [ ] Hide Hero HUD > OK > should get it back showing.
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07-21-2017 , 09:53 AM
How might I get a HM3 beta invite? Is there a particular time of day to visit the page? Thanks.
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07-21-2017 , 10:22 AM
Quote:
Originally Posted by melt yourself down
How might I get a HM3 beta invite? Is there a particular time of day to visit the page? Thanks.
The message on that page is a bit mis-leading. That is the message that should show if the beta was open and we reached our daily limit. We do not have an alternate message for when the beta signup is actually closed like it is right now.

We will open up HM3 Beta to additional licenses after we have completed our review and analysis of feedback to date. Once it is open for more testers there will be an advisory on the HM2 Home tab with instructions and a link for requesting a beta trial license.

Fozzy71
Customer Support
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07-22-2017 , 12:14 PM
my pc crashed while loading hem now when i try loading the software it asks me for my key. I foud my key but its not registering it

Last edited by Big_Mick00; 07-22-2017 at 12:30 PM.
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07-22-2017 , 12:55 PM
Quote:
Originally Posted by Big_Mick00
my pc crashed while loading hem now when i try loading the software it asks me for my key. I foud my key but its not registering it
Please see this FAQ for help in resolving licensing issues.

If you continue to have problems, please reproduce the problem and send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

Fozzy71
Customer Support
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07-22-2017 , 12:58 PM
im going through that FAQ now. only one left to try is the new user profile. But i have couple mtts left so cant try it yet.

i assume uninstalled wont fix it
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07-22-2017 , 01:00 PM
Quote:
Originally Posted by Big_Mick00
im going through that FAQ now. only one left to try is the new user profile. But i have couple mtts left so cant try it yet.
You can just send the logs without doing that step for now and mention it when creating the support ticket. We should be able to tell from the logs if that step is necessary.

Fozzy71
Customer Support
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07-22-2017 , 01:32 PM
Quote:
Originally Posted by Holdem Manager
You can just send the logs without doing that step for now and mention it when creating the support ticket. We should be able to tell from the logs if that step is necessary.

Fozzy71
Customer Support
I tried sending a ticket via the website but it wouldnt send. I have sent an email instead with all the info needed.
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07-22-2017 , 02:24 PM
I'm trying to import microgaming (betsafe specifically) hands into my database however I haven't been able to get it working.

This is what a normal hand looks like:

Quote:
** Hand # 6630936574 starting - 2017-07-20 21:42:42

** Jayjay - €20 Max [Omaha] (0.10|0.20 PL - Cash Game) Real Money



NAMEOFHERO sitting in seat 4 with €20

Rake: €0

** Hand # 6630936580 starting - 2017-07-20 21:43:20

** Jayna - €20 Max [Omaha] (0.10|0.20 PL - Cash Game) Real Money



hom sitting in seat 1 with €27.21

NAMEOFHERO sitting in seat 2 with €20

BATMAN999 sitting in seat 4 with €18.20[Dealer]

hom posted the small blind - €0.10

NAMEOFHERO posted the big blind - €0.20



** Dealing cards to NAMEOFHERO: Kc, Qs, 2c, 7s

BATMAN999 raised to €0.70

hom called - €0.60

NAMEOFHERO called - €0.50



** Dealing the flop: 10d, As, 8c

hom checked

NAMEOFHERO checked

BATMAN999 bet - €1.40

hom called - €1.40

NAMEOFHERO folded



** Dealing the turn: 4h

hom checked

BATMAN999 checked



** Dealing the river: Qc

hom checked

BATMAN999 bet - €1.20

hom called - €1.20

BATMAN999 shows: 5s, Jc, Ah, 9c

hom mucks: 4s, Jh, Ad, Qd

BATMAN999 wins €6.94 from the main pot



Rake: €0.36
I have been reading around and have found some people saying that HEM simple doesnt support this format. Is that correct?
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07-22-2017 , 02:30 PM
Quote:
Originally Posted by horseofhell
I'm trying to import microgaming (betsafe specifically) hands into my database however I haven't been able to get it working.

This is what a normal hand looks like:



I have been reading around and have found some people saying that HEM simple doesnt support this format. Is that correct?
That is correct, we no longer support microgaming cash hands. They are no longer writing hands from the point you don't contribute to the pot so we can no longer support these cash game hands - http://www.mpn.poker/blog/closing-a-few-loopholes/

Microgaming has made a decision to not provide cash game customers with all hand histories for games they are seated in. They also stopped writing anonymous hand history files but we never supported a HUD on those tables. Even though a Microgaming cash game player has posted blinds for the round, they will now only provide customers with a hand history if the customer directly contributed to a pot. We are no longer importing Microgaming cash game hand histories because many stats are significantly skewed as a result of the Microgaming decision to not provide hand histories on all cash game hands. We will continue to support Microgaming tournaments as all players are provided with complete hand histories.

See this forum thread/post for more details about these changes - http://forums.holdemmanager.com/gene...ml#post2485729

There are links in the above forum post if you want to roll back to be able to import these hands but the stats in the HUD/Reports will be inaccurate which could cause you to make bad decisions at the tables. If you continue to have problems importing with the older versions please tell us the software version of your poker client as some customers have reported that microgaming is no longer saving any cash hands so they may now be rolling out changes to completely block trackers/huds on cash tables.

Fozzy71
Customer Support
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07-22-2017 , 02:39 PM
I don't care about having correct stats of players I just want to be able to track my results more easily using HEM so being able to use older versions is exactly the thing I was looking for. Thank you!
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07-24-2017 , 07:04 AM
I purged quite a few hands but when I go into reports and look at lifetime stats the number of hands is unchanged, why?
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07-24-2017 , 08:23 AM
Quote:
Originally Posted by p2 dog, p2
I purged quite a few hands but when I go into reports and look at lifetime stats the number of hands is unchanged, why?
Have you restarted HM2 (or your computer) since the purge? When you say 'reports' do you mean the Opponents tab? You need to restart HM2 after a purge, and in some instances may need to restart the PC. Purging does not affect the Opponents tab.

Fozzy71
Customer Support
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07-24-2017 , 09:24 AM
will restart pc. I restarted HM2 as requested after the purge (ewwww, I'm scared). Something weird happened, it said an instance of HM1 is running, you can not run HM2 and HM1 simultaneously(i dont even have hm1???), that was basically the gist of the message. However, it gave me the option to proceed basically and that's what I did. from there, i was looking at reports->overall and my lifetime hands remained unchanged prior to the purge
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07-24-2017 , 11:55 AM
Quote:
Originally Posted by p2 dog, p2
will restart pc. I restarted HM2 as requested after the purge (ewwww, I'm scared). Something weird happened, it said an instance of HM1 is running, you can not run HM2 and HM1 simultaneously(i dont even have hm1???), that was basically the gist of the message. However, it gave me the option to proceed basically and that's what I did. from there, i was looking at reports->overall and my lifetime hands remained unchanged prior to the purge
Not sure why you would get that message if HM1 isn't installed but accepting the prompt should mean it won't happen again.

Typically you only need to restart HM2 for the purge to reflect in the reports but sometimes a restart of the computer (so the postgresql processes can restart) is needed. If none of that helps I am not sure what else I can suggest other than trying to purge again but it may be easier to just create a new database and only import hands from the archive folder going forward from the date you purged the previous database for.

Fozzy71
Customer Support
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07-24-2017 , 01:51 PM
ok, work to do because the hands did not seem to purge properly
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07-26-2017 , 01:12 PM
Hello. If i donwload and installing trial version, after a few days i can update with key product or i need to download another version?
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07-26-2017 , 05:04 PM
Quote:
Originally Posted by ZDR1k
Hello. If i donwload and installing trial version, after a few days i can update with key product or i need to download another version?
No need to download anything else. The only limitation of the trial version is the 30 days so if you purchase you just open the My Licenses tab from the Home tab and 'Enter my license code' and you should be good to go. If you buy HM2 from this point forward you will get a free upgrade to HM3 (currently in private beta testing) when it is eventually released.

Fozzy71
Customer Support
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