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Old 04-07-2017, 06:07 AM   #226
Hand2note
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

Quote:
Originally Posted by blueson View Post
i asked for a refund two times, both times my request was ignored
Perhaps your request was not made clear.
Please, send the letter to support@hand2note.com.
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Old 04-07-2017, 06:47 AM   #227
gtlol
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

I can agree that the support is the worst in the business. They are taking 2-4 days to answer emails and they provide inadequate answers
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Old 04-08-2017, 01:15 PM   #228
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

Hello gtlol.
Сan you tell me what date and from which email you sent a letter to our support and received a response in 4 days?
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Old 04-08-2017, 02:08 PM   #229
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

You can send the information to us by email to support@hand2note.com with a link to this forum message if you do not want to disclose your email address
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Old 04-09-2017, 02:37 PM   #230
pingeras
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by gtlol View Post
I can agree that the support is the worst in the business. They are taking 2-4 days to answer emails and they provide inadequate answers
I also want to mention the amount of bugs that I have reported and they can replicate but I m still with that bugs since 3months ago
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Old 04-17-2017, 12:15 PM   #231
gtlol
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

I tried to create a new database and when restarting h2n i get this message

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Old 04-17-2017, 03:05 PM   #232
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by gtlol View Post
I tried to create a new database and when restarting h2n i get this message
Can you run Hand2Note now?
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Old 04-17-2017, 10:17 PM   #233
Rakkazzar
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

How can i run H2N Postgresql on another Computer and access it?
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Old 04-18-2017, 05:19 AM   #234
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by Rakkazzar View Post
How can i run H2N Postgresql on another Computer and access it?
FAQ. Database
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Old 04-23-2017, 12:50 PM   #235
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

What's your position on supporting MPN since the recent hand-history change?
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Old 04-24-2017, 05:16 AM   #236
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by dotbum View Post
What's your position on supporting MPN since the recent hand-history change?
Currently, Hand2Note supports MPN via PlanetConverter
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Old 04-24-2017, 08:24 PM   #237
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

Thanks.
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Old 05-07-2017, 02:59 PM   #238
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

i realize this is a bit late, anyhow, wanted to update this. i recieved a refund last week or sth like two weeks ago, all good.
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Old 05-10-2017, 12:13 PM   #239
Marivus
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

You guys really need to implement the big blinds stat, It's important to know how many big blinds you have
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Old 05-11-2017, 05:42 AM   #240
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by Marivus View Post
You guys really need to implement the big blinds stat, It's important to know how many big blinds you have
Perhaps, we will be able to realize to implement it in the future.
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Old 05-11-2017, 06:25 AM   #241
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by Hand2note View Post
Perhaps, we will be able to realize to implement it in the future.
It's funny because there are a lot of settings with big blinds but not the big blind stat itself. I hope you will implement this in the next versions not in the future.
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Old 05-24-2017, 02:39 PM   #242
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

is the dynamic vs hero hud supposed to show on party for fastfold?

Last edited by r0eKY; 05-24-2017 at 02:54 PM.
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Old 05-24-2017, 03:57 PM   #243
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

sorry i ment the Positional HUD is not showing on pp fastfold
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Old 05-24-2017, 05:22 PM   #244
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

When do u guys plan to add Omaha?
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Old 05-25-2017, 05:05 AM   #245
Hand2note
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by r0eKY View Post
sorry i ment the Positional HUD is not showing on pp fastfold
You should use PartyCaption for Fastforward tables
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Old 05-25-2017, 05:33 AM   #246
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by puska_zg View Post
When do u guys plan to add Omaha?
Perhaps we will be able to add Omaha by the end of this year.
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Old 05-25-2017, 01:33 PM   #247
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

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Originally Posted by Hand2note View Post
You should use PartyCaption for Fastforward tables
i have partycaption and hand2note but only a super basic hud. i want the positional+dynamic stats to show but cant find it in the settings.

i want it to look like this but i only have vp pfr and hands. thanks
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Old 05-26-2017, 04:51 AM   #248
Hand2note
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

Quote:
Originally Posted by r0eKY View Post
i want the positional+dynamic stats to show but cant find it in the settings.
You can find many different HUD on our website:

Poker HUDs and popups shop

Besides, you can create any desired HUD yourself:

Creating HUD
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Old 05-27-2017, 11:27 AM   #249
a23k08i03s11
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

Hi Andrew, I left you a private message regarding a critical error received 100% when accessing reports.

Did not see this type of problem surfacing on the thread.

Thanks !
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Old 05-28-2017, 03:53 AM   #250
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Re: Hand2Note - NEW alternative to Holdem Manager and Poker Tracker

We answered you by email.
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