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09-28-2012 , 05:28 PM

AnthonyJoseph

journeyman

Join Date: Apr 2012 Posts: 247

This is the support thread for CloudPokerDB.

Last edited by Bobo Fett; 10-15-2012 at 08:25 PM. Reason: Removed link.

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10-15-2012 , 10:39 AM

AnthonyJoseph

journeyman

Join Date: Apr 2012 Posts: 247

Hi, we are officially launched and out of beta, this is our support thread. If you have any questions, post them here and we will be happy to help. Thanks.

Last edited by Bobo Fett; 10-15-2012 at 08:26 PM. Reason: Links.

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10-15-2012 , 03:27 PM

Bullitos

old hand

Join Date: May 2006 Posts: 1,376

I just signed up and tried to register my IP (this is for protection???), but that link isn't working. You might want to look into that.

Also pricing plan is kinda vague to me, do I pay $xx for 12 months and then it auto-renews or something else? It's pretty unclear to me.

Other than that, it looks interesting

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10-15-2012 , 05:24 PM

AnthonyJoseph

journeyman

Join Date: Apr 2012 Posts: 247

Hey, sorry for the confusion. Pricing isn't meant to be discussed in free support threads as per 2+2 rules. I will PM you about the other issue.

The IP portion is for your protection. Once the database is spun up (you should have received an email saying it is ready to go), you can use the web interface to turn "on" IP protection so that only the machine you are currently using is allowed to connect to your database.

Last edited by Bobo Fett; 10-15-2012 at 08:27 PM. Reason: Pricing post.

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10-17-2012 , 09:41 AM

memopelon

stranger

Join Date: May 2012 Posts: 9

When I attempt to access CloudPokerDB, this pops up:

This Connection is Untrusted

You have asked Firefox to connect
securely to cloudpokerdb.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

Please advise.

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10-17-2012 , 09:49 AM

AnthonyJoseph

journeyman

Join Date: Apr 2012 Posts: 247

Quote:

Originally Posted by memopelon

Hi,

We are looking into this. We have purchased a Comodo SSL certificate, but it isn't supported by all browsers. The connection is secure, it is just that the root certificate is more than likely not supported by your browser. We will be upgrading to a more expensive, but more widely supported certificate this weekend.

Thanks

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10-17-2012 , 09:59 AM

fluffheadsr

adept

Join Date: May 2012 Posts: 714

We will get the certificate issue taken care of ASAP! Sorry guys. We will post here and let you know when it is updated.

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10-17-2012 , 10:22 AM

fluffheadsr

adept

Join Date: May 2012 Posts: 714

Quote:

Originally Posted by memopelon

Hi, you should be good to go now. I have tested the SSL Cert on XP, and Mac OSX using Firefox and Chrome. On XP I tested using Firefox 9.0.1 and everything is working as intended. If you have any further issues please let us know immediately and we'll look into it.

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10-17-2012 , 01:37 PM

memopelon

stranger

Join Date: May 2012 Posts: 9

Works now! Thanks!

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10-17-2012 , 02:01 PM

#10

fluffheadsr

adept

Join Date: May 2012 Posts: 714

Quote:

Originally Posted by memopelon

Works now! Thanks!

good to hear, cheers! Thanks for bringing it to our attention.

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03-30-2013 , 01:03 AM

#11

figozhu

newbie

Join Date: Aug 2009 Posts: 17

cannot open this site

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04-24-2013 , 11:01 AM

#12

NutzLanding

newbie

Join Date: Apr 2006 Posts: 19

Why would anyone want to use this when there's HEM2 and PT4 already out there? Basically, I'm totally ignorant to what it is and would like you to fill in the blanks.

Regards,
David

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