I am looking into this

HM2 is taking up 500MB of RAM without HUD running, I have a small database. That is too much imo.

I've had the beta for half an hour but there already seems to be loads of bugs.

Why can I not see all of the stats for losing sessions?:

Edit: I have noticed that this is the case for all negative numbers in every table no matter how wide a column is

Why is there no longer a column for what time a hand was played?

imo the graph lacks any sort of interesting functionality (it also now seems harder to filter hands in it). I really don't like the fact that the graph appears in its own window, I would much rather that it could be embedded (is there a way to do this?) same applies to the replayer, I think I recall seeing an embedded replayer in one of the promos. I think the same is true across the board. I find myself asking why the hand viewer opens in a new window. There should be a way to get it to embed at the side for those of us with widescreen and/or multiple monitors.

My graph also doesn't display hands in the right order (recent sessions are shown as old sessions on the graph and vice versa, this applies to both donkaments and cash) and the 'days' option just gives me a bunch of straight lines (the months option does not, so this is clearly a bug and not a problem with my database)
EDIT: oddly the widget graph shows hands in the correct order.

Graph also sometimes doesn't 'update' when I switch tabs/click on something else. I could be looking at a session graph then go to overall and click on the table, view the graph and it will still display the graph from the session I was on before.

There's also a super-annoying pause when switching between tabs (only a fraction of a second on sub tabs, longer on the main ones), my computer is practically new and over powered for playing poker and so this should not be an issue at all. Edit: This is really really really annoying. Imo this is the biggest problem with the whole thing. It needs to run smoothly, especially when I don't even have a client/tables open and the HUD/import isn't running!

The readability of HUD icons has dropped dramatically. There was nothing wrong with them being blocky, at least they were clear. Now you can hardly tell what they are.

Although the hand replayer looked swish in the prom video, now all I can think about is how less clear everything is. Srsly guys, quit with the mood lighting/shading. Bright, high contrast colour schemes may look garish but they make everything legible. This is a poker application, not a piece of art.

First positive I've found so far: The HUD config menu seems better/more intuitive.

Another positive: The widgets thing seems like a good idea, although I haven't used it yet. Edit: I like them, but I think there should be more flexibility in the UI, you should be able to resize widgets. Also, why is there a HE equity widget but no PLO one? Clearly this should be one of the next ones developed...

Positive: I like the database menu(s), it makes database management/importing from old databases easier.

If this is all I've found in a very short space of time (I haven't even tried the HUD yet) then you are no where near ready for release and you will be destroyed if you release it as-is. I don't know what your definition of 'non-critical' is but you might want to change it. In its current state the program is definitely unusable and mega tilt inducing. I'm pretty sure I will now be ignoring HM2 until there's some sort of mega update.

Before I got the beta I thought all the people saying that you had tried to do too much/over complicate things were being too harsh but upon opening HM2 it is immediately obvious that a) they are correct and b) this is not a feeling that will go away over time. There's some good ideas in there but there is no way this is 1-3 weeks away from being ready for release.

Edit: I'm adding things as I go along and finding new things to complain about every couple of minutes. Is this really the final beta release?

Now that I can no longer edit my initial post I will stop pointing out problems. I do like some of the new features a lot and this has the potential to be amazing but at the moment it's not even close.

One more thing: The startup wizard pops up every time I start when not running as admin. Not a problem, as I'll be running it as admin all the time, just odd.

OHMYGODITRUNSSOSLOWLYIWANTTOKILLMYSLEF. If I can run Photoshop, premiere pro, after effects, opera and itunes at the same time with no problems or slowdown then I should be able to run HM2.

Hi,

Appreciate all the feedback, there are still a number of bugs were still working on as we are still in beta but were getting through them at a good pace. Obviously well take care of any known critical bugs that cause a big inconvenience before commercial launch.

This is a known bug #2890 should be fixed soon

You can set what columns you would like to see by going to Settings > Hands View Column, handtimestamp was removed when we had limited space under the three window view which we had in a previous beta verison. Well add this back by default now that weve changed the view, this is written up as bug #2968 if you want to follow up on it if its not added soon.

Since were on the subject of that three window view, we abandoned that view because the majority of feedback was people preferred the HM1 style view and there were also some tradeoffs with better loading speeds by switching, we realise some people loved the three window view even if they were a minority and were looking at a possible dockable window solution which will allow people choose what view they like best. This will be after commercial release as its quite a big project.


Is it missing functionality from HM1 or do you mean you would like extra features, if the latter we would love your feedback, if its missing functionality please let us know and well write up a bug if there isnt one already.

See my response about the old three window display above. For the graphs and replayer poputs please note they are resizable. We do have an embedded graph option too. Go to Reports TAB and in the ribbon click on more reports and then Graphs and youll see the embedded one.

Definetely sounds like a bug, i cant reproduce but if you email your original hands to hm2support@holdemmanager.com we'll get this written up and fixed. Maybe it was caused by a previous bug that was fixed in which case try importing into a new database with the new build and see if the problem still persists and also post a screenshot with the email. We would really appreciate getting the hands for this one as its going to be difficult to replicate this one, hopefully it was just an old bug and the new database fixes it.

ill pm you my contact details on this, shouldnt be getting issues like this but its something ill probably needs logs or a teamviewer session to get more details on. Also i would love to work through the issue you reported it being really slow, this is really surprising as the feedback weve been getting on performance improvements has been great with the last build.

We reduced the size from 16 pixels to 12 pixels as the feedback we got was the extra height (the text is only 12 pixels high) was wasted space. They seem pretty clear to me though, see my attached pic, can you post a screenshot of yours?



Just to clarify is this the replayer or the hand history viewer. If you can discuss specifics and give recommendations for improvements then ill be happy to discuss them and see where we can improve it, a screenshot pointing to the specific issues would be very helpful if you have time. If its the hand history viewer is this in the dark theme or default theme or both you dislike?

HM2 caches certain information in order to optimize search results and report load times.

The amount of caching (and thus the amount of RAM used) for an individual user is, in part, dependent on the RAM available. Thus HM2 intelligently uses RAM based on how much you have.

If someone has a significant amount of RAM available, HM2 will cache more in order to further improve your response times to queries and report loading but it shouldn’t affect performance on the PC as were just taking advantage of the power of your PC to improve speeds in returning queries and importing hands.

The people reporting issues with this i'm going to followup individually with you as there is most likely another issue causing the extra ram usage

Regarding the HUD icons, the text is fine, I just really hate the new fish and whale icons especially. The shading makes them look really dark and unclear and thus unappealing. The whole replayer just seems less instantly readable. I don't know what it is exactly, but it definitely bugged me. Btw/ When I said viewer I meant viewer and when I said replayer I meant replayer.

Regarding the graph, I wish its appearance was customizable, preferably within the UI but editing the config file like in HEM1 would be ok. It would be nice to be able to graph multiple players on one graph, or results against certain opponents. It would be nice to be able to graph other things rather than just EV/winnings/showdown/non-showdown. A stat I would love is a modified version of EV that is calculated based on the equities when the money goes in. Say I get 90% of the money in as a 80% favorite and then 10% on the flop when drawing dead. Under normal EV my EV line would go way down, under my proposed modified one it would go way up. This is definitely the feature I would most like added out of anything ever. I realize it's still not perfect when it comes to judging variance but I think it would be an improvement and if not, then at least an interesting alternative. Another feature that could be interesting are some sort of form evaluator that analyses how you are playing atm compared to your history and tells you if you're running hot or not, and could perhaps see if you have a propensity to tilt. Like PTR's Hot or not and tilt numbers but obviously based on more data.

I was hoping that HM2 might have some exciting new graphing options, and it does I guess, just not when it comes to the overall graph that we've come to know and love from HEM.
Also, I can't find how to filter the graph. Do I really have to close the graph, set an overall filter and then reopen it? I also don't like the pop up menu for the graph settings, I'd much rather I could see the entire graph whilst ticking/unticking those boxes.

Also, why are deep/ante tables not listed as a separate stake in HEM or HM2? About 25% of my play is deep/ante so it would be super useful to compare. This would be my 2nd most wanted new feature.

Also, just now I went to import some hands from my old database, changed my mind and canceled the import and it shut down on me, bringing up a menu asking if I wanted to send you guys an error report.

I'll respond fully to everything tomorrow, but aside from the bugs (which there appear to be quite a few of atm) it's just me nit picking with things really except for the performance issue. I have 6GB of RAM there for the taking so I'm not sure what's the problem. I'm importing hands at 160-220ish hands per second. I don't know how that compares to others, it's merely an observation, but perhaps if that's slower than other people then I have a problem, if it isn't then I assume HM2 is just a lot slower than HEM? It's incredibly frustrating when menus don't pop up and tabs don't switch instantly/practically instantly.

Ok ill see if our graphics guys can do an improvement on these to make them a bit clearer.

Thanks for clarifying, there is a bunch of open bugs on the replayer, chips stacks being cut off and and a few minor things, ill keep a close eye out for feedback on this, one thing we do see is conflicting views when it comes to UI and graphics as you'll expect different views so its better to get a good overall picture of people's opinions before we make any drastic changes.

If you come across anything specific in terms of the UI or usability that you think might be an improvement please let me know and well consider it.

Thanks for this feedback, we did have a brief meeting and outlined several improvements that could be made based on your feedback and other feedback we received. We will be making several changes pre and post commercial release to improve this, the post commercial releases are bigger changes that well need more time to implement.

It hasnt been decided fully which fall into pre and post commercial release but here is an outline of some of the major things well be changing.

• Making the big graph a default report as some people are not aware its available in More Reports

• Adding more contrast between the colored lines rather than having 2 red, 2 green etc

• Ability to adjust the colors of the different lines

• Ability to access filters in popout mode - Only reason this wasnt considered was the graph was previously and a filter wasnt needed, now its a new window this is more important

• Summary box showing hands played, $ won/lost, Filters etc

• Ability to Zoom in like in HM1

This was an alpha mock to improve the dark theme version, any feedback on this would be appreciated. Its only a mock and bit rough round the edges but would appreciate any feedback before we make any changes:



The other issues you wrote about adding more stats and the tilt info are very good ideas, well add them as feature requests but these are unlikely before commercial release. HM Vision is going to be embedded in HM2 later and this will allow you to do some really exciting graphs with HM2 but again this will be a post commercial project.

Please email me a few of those hands and ill get this added as a feature request but i think it might also be a request we've added.

If you get any error reports please use the send feedback window to report the error, all reports are reviewed by our team and bugs created if needed.

There should be plenty of PLO 0.05/0.10 deep ante hands in the file I sent you. The graph changes you listed sound good.

In regards to the replayer I think it's just the chips. I don't think they're high contrast enough but I suppose that really is nit picking.

If I think of anything else I'll of course let you know. I do think it would be good if there was a chart like the hold'em hole cards one for omaha showing won/lost graphically. Obv. it wouldn't list all hands but perhaps set them into categories. Perhaps dry pair sort of hands going to the left/bottom side and rundowny sort of hands going to the right/top and hands going up/left either in terms of pre flop equity or high card value. I just find it a pain having to filter the current graph/database to see this.

You could even just take the More reports>Preflop>Handgrouping categories and find a way to chart those. It would be also nice to have a way of graphing showdown hands against each other so I can torture myself over how much I'm losing with 2 pair hands in a more visually appealing way.

Tried HEM 2 today and I exported my hands from my HEM 1 database which created 38 files (File 1, File 2, etc) and then tried to import to HEM 2. I got 16 errors and only 13 tournaments showing in the graph and summary when it should have been around 350 tournaments or so.

Any ideas what the problem would be?

Thanks for doing the teamviewer session to show me those issues, working on those now and we should have most resolved over the coming days/weeks.

Can you email us the exported hands to hm2support@holdemmanager.com and provide a brief description of the issue and well look into it

How long will HM1 be supported after HM2 release?

We havent put an exact date on it, for the foreseeable future we will continue to support any parsing issues that arise from site updates and any critical bugs but we wont be putting many resources into new development, the vast majority of that will be focused on HM2 going forward as we have still lots more features and improvements in the pipeline.

during a heads up match on boyle poker (ipoker) my hands just stopped importing. i selected the individual file to import and it wont import the file. when i reset hm2, the hud didnt come back on because it wasnt detecting the hands. whats going on?

I've gotten my clearance for the Beta of HM2. Finally. Wondering if there was an option of getting the user interface similar to HM? I know it was discussed earlier in the thread, but have no idea if its been updated upon and I haven't ran HM2 or even installed to check it. My biggest factor in deciding between HM and PT was the initial userface of HM1. Made everything super easy. That being said, I doubt I will upgrade my HM to HM2 if I can't have a similar interface to one. I think the change is much too substantial for my liking. Just my 2 cents.

This, HM1 is much more intuitive in UI.

Got HM2 3 days ago and nothing but problems hand import works but reads the hands wrong example played 200 super turbos today i was up $200 and imported the same hands in to HM2 it says down $165 imported the same hands in to HM1 and it read it correct 100% up $200

the graphs I cant get my head around, they also don't represent what's in the results page.
not sure what to do also does not read number of hands in my hud even though i have set them correct in the options.

you can PM if you want and we can hock up to team viewer so you can see for yourself if you would like.

Yup, had the same problem with merge super turbos, it import's hh's fine but results arent even close to accurate. You play on PS iirc from reading STTF so its obviously not just a merge problem

Is it possible to add custom stats to the hud in HEM2?

Will it import if you create a new database? Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com


Please view the following FAQ and if this does not solve the problem please answer all the questions at the bottom of the FAQ to help us narrow down the issue.

http://hm2faq.holdemmanager.com/ques...+does+not+work

The more questions you answer the quicker we can narrow down the issue and provide a solution


Please give the new interface some time and I think you will change your mind. I also found it very disconcerting, at first, but now that I have played a few thousand hands with it I like it a lot.


Which site? Stars? Are you saving and importing the Tourney Summary files also? Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com


Please reproduce the problem and attach a screen shot - http://graphicssoft.about.com/cs/gen...screenshot.htm

Please email the pictures and a detailed description of the problem, with a link to this thread and your forum name, to hm2support@holdemmanager.com


I do not understand what exactly the problem is here. Did you customize the HUD by adding the Hands stat, but the new stat does not show up on the displayed HUD at the table? If that is the problem, you will need to edit/adjust the HUD Options > Site Options to be sure the HUDs are all configured for the proper sites/tables.

If you continue to have problems, please attach your holdemmanager.config and prefs.xml files from C:\Users\YourName\AppData\Roaming\HoldemManager\Co nfig. If your Windows is hiding known file extensions the file will simply be called 'holdemmanager' and 'prefs'. Email these log files to hm2support@holdemmanager.com


Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

Make sure you explain in detail what results are wrong, and what the correct results should be. A screen shot of the tourney lobby often helps so we can see what the results/prizes should be.

No, this is not possible currently. It is very easy (and much faster than HM1) for the developers to add new stats to the reports, which can then quickly be added to the HUD. As an example of how easy it is, we added 349 new HUD stats to HM2 on Sept 30th.

Is there something like the Players tab? Been browsing through and can't replicate it.

please take back the Tri-split Report view

Been using HM2 for about 4 days now,
everything works fine only 1 major problem so far:

While I'm multitabling and looking at HH from the HH tab on upper left corner,
the hand I want to see would show up but somehow it would jump to another hand without me doing anything,
and it's really annoying since actions on other tables will bring the tables forward and hide the HH into background.
I miss the simplicity of HH display while playing from HM.

I hope I've explained my question well enough so someone understands what I'm talking about.

Anyone has experienced this?
How can I fix this?

Thx

the hand changing in the hand viewer should be fixed in the next build

Thanks for the reply,
so I'm assuming multiple people have encountered this problem?
Also,
we're waiting for the next update which this problem should be solved?

Thanks again.

It is currently disabled while they work on it more. I think it should be enabled again by the time we have the first official release.

http://hm2faq.holdemmanager.com/ques...ents+Summaries


You are not the first to ask for this. In fact, I would guess we have nearly as many people asking for it back, as we used to have asking us to remove it.

Different methods of trying to accomplish this have been discussed but I am not sure off the top of my head when/if it might be possible again.


Yes, and Yes. It is already fixed in the internal version but I do not know when the internal version will be ready for a beta release.