I have to tell you that there are a lot of bugs in it right now. They call it a beta but it feels more like an alpha.

I've been submitting a lot of bugs during this beta.

You can tell they are trying to reinvent the wheel, because there are basic things that worked fine in HM1 that are broken in HM2. For example, in the hand history popup, it list the wrong pot size. And it only does this in the pop-up. So if there is $5 in the pot, and the villian has $2 left in his stack and you raise $5 and he calls, it show up as the pot being $12 when it should be $9.

Once again this is only in the pop-up. On the hud it lists the correct pot size. Lots of little stuff like this.

Hi, can you email an MTT with this issues to hm2support@holdemmanager.com and a summary of the issue and well look into this.

Thanks for the bug reports you have been sending. The "reinventing the wheel" association is a by-product of HM2 not re-using code from HM1 (other than the hand parser). HM1 is outstanding software but, after several hundred updates to HM1, there eventually were limitations on how much more we could do within the existing platform. That is why HM2 was built from the ground up on a new platform that gives us extraordinary capabilities for current features and new features. Without getting too technical . . . the HM2 database structure and hand processing methodologies opens the doors to innovations that we have only touched on so far in the HM2 beta.

I think the current HM2 Beta is in substance somewhere between an Alpha and a Beta so I understand and respect your point on this. With approximately 1,000,000 lines of new code, even after an extended true Alpha testing period with about 150 users over three months, it is to be expected that some bugs are still being identified in early Beta once a few thousand people are given a Beta licenses. It should be noted, however, that thus far the bugs that have been reported are individually minor in terms of the complexity of solving them and we have a rather large team that is working through them.

The two areas of feedback that we have been most focused on relate to performance and the user interface ("UI").

With respect to performance I would like to give the readers of this thread an update on a couple of issues:

(i) We took an innovative approach to how hands are processed when you run a report or a query in HM2. The processing time on queries and reports is much faster for most people than HM1 but we have been working with some users that reported performance issues. The direct result of those efforts have resulted in several updates for performance and more will be released over the course of the next couple of weeks.

(ii) Another area of the performance that you should expect an update on is with respect to the speed in which the screen updates when you click on a new menu option or new report. While the reports are calculated by HM2 in the background extremely quickly (in fractions of a second in most cases), it is taking longer than it should for the report to be updated on the screen. We identified several reasons for this and they are being addressed in updates over the next 7 to 10 days.

We are now starting to focus more attention on initial feedback about the UI. Two areas in particular are already under revision:

(i) Update to the ribbon structure. Several great suggestions have been received on this and we are incorporating them.

(ii) Changes that make it more flexible for you to customize the arrangement of content on screens.

Those who want report screens that are closer in appearance to HM1 will be able to achieve that once this UI tool is included in an upcoming update.

I would like to mention also that there are some features of HM2 that have not been released in the Beta yet but will be released over the next few weeks. Those include:

(a) Allowing HUD updates by street so that it only shows stats that are applicable for that stage in the hand. This will not be possible for all sites but a version of this will be be initially enabled for Stars.

(b) Create Your Own Stat feature. Because the new database structure allows us to easily add stats to the more than 300 current stats, we initially did not include this in the specs for HM2. But several are still asking for it so this will be the first application of what I have said ("the HM2 platform is extremely versatile and robust and that gives us tremendous flexibility in quicky adding new features and functionality). Create Your Own stats will now be available within the next month.

Several that have posted in this thread have actually been recruited by me personally to give feedback directly to our tech support manager and a by-product of that feedback have been some of the performance enhancements and user interface updates we are contemplating. (*)

Thanks again for your feedback guys.

Jim

(*) I am not speaking on behalf of any user that we are working with directly from this thread. I am simply conveying the facts with respect to what was actionable on our part as a result of their feedback.

does the all in ev line in the results graph account for the rake?

Rake is not included in standard winning graphs or EV graphs because it would be misleading. You can choose to show the Rakeback and Bonus line to view rakeback and bonus earnings by clicking this option in the bottom left of the graphs.

If you want to see exact rake paid you can add a rake stat to the reports.

Not sure if this has been mentioned yet but my rb line isn't showing up on my graph.

Did you setup Rakeback correctly? Settings/Rakeback & Bonuses? It will be a blue line when you check the option to display rakeback and bonuses. If it's not setup a blue line won't display.

I just tested the current public release and our internal release for this issue. I show the rakeback line in both builds. What site are your hands from and we can investigate further?

Hi I have pm'd you with screenshots and the site I play on.

Thanks - I think we got your issue resolved. Rakeback tied to multiple player alias will not work. Once Rakeback is setup on a per-player basis the Rakeback lines will show with an Alias just like in HM1.

Great

For HU my Merge HUD doesn't work and also Party's Anonymous tables don't work.

I can't find the filter "Use Vs Player XXXXXX" either

• Just tested Merge HU .10/.25 and the HUD works. Must be a specific setting on your PC. Do other merge tables work? Guessing your PP issue might be the same? Make sure hands import and the HUD should work. All of this is generally setup by default. Make sure your poker client is saving the HH's to your hard drive.
  
• Are you talking about the new Vs Hero stats?

Merge 6max works fine. Party 6max and regular HU tables also work fine. All hands import fine. But Merge HU and Party Anon HU don't work for the HUD.

The filter I'm talking about it to filter for only hands vs a specific player. For when I want to single out only my HU match vs player XYZ. I could screen shot HM1 but I think you'll understand now.

• Build 2.0.0.4941 was just released. Testers are confirming the Party Anon HU issue is fixed on the original bug report. I didn't see any anon HU tables on Merge to test when I just looked. Let us know if it's still an issue on Merge after you update.
  
• That filter is currently not in HM2; however, you can use the VS Player report and get the same data.

I upgraded and it looks like Party Anon works fine now. Merge HU still doesn't work for me.

I think I'm just going to go back to original HM. The beta is too buggy and cluttered/unorganized for what little I gain by using it.

Thanks for the heads up about Merge Anon tables. Hope to see you back soon.

Gonna have to agree with most of the negative feedback in here. right off the bat HM2 seems way too cluttered and the ease of use ting that HM1 had going for it has now gone. Definitely seems like u guys are trying to do way to much with it here. Keep it simple for now and get the little important things right and take it from there.

Cant say anything about the cash side of things but the SNG side of HM2 is all wrong. Graphs showing winnings in chips not actual winnings. Then when i finally figure out how to show actual winnings, the EV line shows $EV for chips won not actual money won. Not to mention the fact that everything in HM2 seems to be running super slow. Just seems all out of wack to me and i have given up after about an hour of fiddling around. Back to HM1 untill u guys get this **** in order.

HEM2 for me is basically unusable. Firstly it takes around 5 minutes to load. Secondly, the UI responds very slowly to display even the most basic stats and change reports etc.

I've imported everything from my old HEM1 database, around 14M hands, vacuumed and optmised PostgreSQL, even updated the PostgreSQL cache sizes and everything to try and get this program to be responsive.

My computer is less than 2 months old, i5 processor, Win 7 64-bit, 8Gb RAM. I have an SSD but only 120Gb or something and I don't want to clog that up with my PostGreSQL data files, which I moved to a normal spindle drive.

I'm not convinced it's a PostgreSQL performance issue though, and not sure if moving the data files to the SSD would help anyway. It seems to be a really laggy UI. I mean, my queries are long, but they all work fine in HEM1.

I seem to remember .NET or DirectX or something being installed with HEM2? Did you beef up the graphics or something?

Anyone else having poor performance?

Thanks for your feedback. I posted a response above as to a couple of things we are focusing on with respect to the performance and once you get to a 14,000,000 hand database those issues are more apparent.

Because of the size of your database, you would be a great help to us in working with our tech support manager and Roy on the specifics of your user experience on your database. Do you mind PM'ing me your contact information?

Thanks

Jim

We have some updates to the UI that will be coming out that will allow you to hide and remove elements of different views.

Noted. We will take a look at that.

Started the new updated beta, it loaded up, and before I went through all the tabs on the top, program crashed. Report sent, waiting for next beta.

Thanks, ill have a look at the crash logs and investigate the cause of this, i would try doing a fresh reinstall in the meantime as it most likely is something specific as there is very few reports of issues

I think the issue is with multithreading/queueing and program just overloaded and crashed after switching tabs too fast for it too handle.

There aren't any Merge Anon tables. I was only referring to the party ones. Merge regular HU tables were what I was talking about (the only ones offered).

A suggestion (and I'm sure this would be a ton more work/you've already thought of this) to fix the clutter would be have a "simple" view that is the barebones and super fast and then an "advanced" view if people want to have 4 different gadgets/widgets/thingsthattakeupspace on display. I mean, there's like 2-3 spots to make a graph on each display tab. Why do I need to have so many options for that?!?? Keep it simple

Hi,

The UI updates Jim referred to should allow you to have a simple view something like what you mentioned. So the idea would be you can switch between a simple or advanced view within a report to suit your needs, this is still work in progress and so if you would like to get more involved in feedback on this please pm me and ill get in touch.

I've asked the testing team to look into the Merge HU issue, thanks for all the feedback