Software Upgrade Thread

[Big R1]

**** hits the fan and RPMSeth disappears?????? Speaks volumes

[caseycjc]

I have wait for BB checked but it posted my blind in middle position?

[RPMSeth]

Originally Posted by Big R1

**** hits the fan and RPMSeth disappears?????? Speaks volumes

Hi! We (and I) have been monitoring this thread all day, though we have not had occasion to make another post in it. We are aware there are issues with the software, and one of the ways to fix them is to have threads like this bring the issues to attention.

There's not much to add except please keep the reports coming as we're here to help. Merge is also monitoring this thread to ensure that the problems that are encountered can be fixed.

[cjkalt]

1) Registered a horse tournament, table couldn't load
2) No transferring of players going on in 33 3k... Sitting 1/43 when i busted last player at my table and now I'm just sitting here
3) Couldn't register more tournaments if I wanted to

[cjkalt]

now they shut it down while i'm cl... hopefully I get a good ICM chop out of this... if I just get my BI back I'll be furious

[AlbusDumbleDERP]

Been on break for over an hour :-D

[StaynIrie]

Seems like RPM just went down for maintenance... expected 2 hours and 15 mins till servers are back up.

[Cnfssr310]

Oh, great...here we go again. P2P transfer from another player to me was blocked because of "monthly limits," which support then told him did not exist. I can't get through to support at all (even when merge was briefly up).

[nitlag]

I haven't read through this entire thread to see if it's already been mentioned or not. But please make sure the cash ring games you filter for actually show up in the lobby window. Just prior to RPM being taken offline for maintenance I couldn't get the filtering to show ANY cash games at the limits I was specifying.

[RPMJon]

Originally Posted by Cnfssr310

Oh, great...here we go again. P2P transfer from another player to me was blocked because of "monthly limits," which support then told him did not exist. I can't get through to support at all (even when merge was briefly up).

Live chat has been available all day today through RPMPoker.com by clicking the green live chat button in the upper right hand corner. Please chat in and I would be more than happy to help.

[AlbusDumbleDERP]

Originally Posted by Cnfssr310

Oh, great...here we go again. P2P transfer from another player to me was blocked because of "monthly limits," which support then told him did not exist. I can't get through to support at all (even when merge was briefly up).

I've chatted with support multiple times over the last couple of hours...

[RPMJon]

The software has been taken offline for scheduled maintenance and will be offline for 2-3 hours. I apologize for any inconvenience this may have caused.

We will be sure to post further updates when the software is back online.

[lilprog]

Thanks Jon

[Cnfssr310]

Thanks, Jon. I tried to go through the poker lobby, and that was where I was running into problems. If I need support, I will be sure to go through the site. Thanks again for your response. I appreciate the level of feedback we are getting here.

[kReATivE]

I miss pokerstars.

Just really sucks to be US player these days.