Tournaments/SnG's working again. Hopefully this issue doesn't happen again. You should have beta tested this or something if possible before releasing it like this.

How do we go about getting some "Time Filler tournaments" added like why not run a few $500 Gaurentee $11 Tournaments in the evening when you know the player base is there? They will always go past the Gaurentee so its just +EV for merge. It sucks when I can only play 7-10 tournements in an evening when I would happily play 30-40.

I think you guys are missing the psychology, the guarantee gets a critical number of people to register, then after that it snowballs. Not every tourney has to be a 2K guarantee.

Thats not to say you dont need 2-4K guarantees at this buy in, you do, thats what gets people online, but once you have us online you need to be trying to get us to register in Lots of games. The 45man SNGs just dont fill this need cause they dont attract enough people with the urgency of a guarantee that starts at a certain time.
Here is a cookbook for you to make money: between 6 and 11 EST

$2r $200 Guarantee on the 15 of every hour.
$3r $300 Guarantee on the 30 of every hour.
$11 turbo Deepstack $500 Guarantee on the 45 of every hour.
$11 Freezeout $500 Guarantee at the start of every hour.

Run these in addition to the larger Guarantees that you have. You should be viewing a $2.5 K Guarantee $11 game as somewhat promotional, as it may or may not fill up and you may have to pay the over lay. But if you have some "bread and butter Tournaments" like above you will be able to capitalize on the people that the potentially overlaid tournaments attract.

I think someone in merge thinks that 2 tourneys running at the same time compete for registration. Your totally wrong, games running induce demand, there are sooo many people that would play more tables if given the opportunity.

Releasing this is officially in the top 10 worst decisions ever made in online poker history. Its irrelevant if the games are BACK running if the client randomly closes on you smh

The live chat doesn't work for me.Have done all the clear cookies,quicktime, but still nothing...

It does not appear to be working from the lobby, but does work if you go to the web site and click the live chat tab on the top left of the home page. Dumb, but it's the update obviously.

Sill lagging

The time bank starting in off and force us to click every red "x" on every table is insanely dumb.

The tables no longer ask "are you sure" when you close them. Could easily close a table by accident. Should bring this back ASAP.

Some tables still don't pop to front with action. Was playing about 10 tables and suddenly a table pops forward saying I'm removed for inactivity when I'd been playing all the others just fine. That action wasn't that fast. Still had a few seconds every hand where I'm just waiting for action.

PLEASE STOP MOVING THE TABLES!
IT CAUSES EXPENSIVE MISS CLICKS!
WHEN ARE YOU GONNA START FIXING SOME OF THIS?

Where/how do you find the funstep tournaments in the lobby? I want to play some but can't find them listed anywhare.

Try and make a way to sit back at all games, like you have sit out at all games, and also where you can un ex the timerclock, it gets annoying if you fall behind at times on one screen and then you have like a domino effect of screens popping up that say sit out. I think if it does put you on sit out it should not pop up in front of you, maybe make the table flash in red or something so when you highlight rpm, you can see that your not on one of your tables.

Lobby is taking forever to update...games seem to be running fine.

Can't we be done with this craptacular lobby lag? How many times will it come back

The Live Chat button in the software is now 100% functional. You now have access through the client as well as through our website. Chat away!

some people seems fine and others have it, not sure what that's about.

I've noticed I get a lag when I cascade the tables after I've been moving them around.

anyone else missing the warning sound when its your time to bet when you are in the blinds? this is happening to me in limit cash games

has anyone figured out how to pull up the last hand played quickly? The only way i've found to do it with the new software i have to click like 4 different things to find last hand--the old software was so easy to see it with 1 simple click.

Click the hand # in the top left corner.

I really dislike the new s/w

1) Hand history isn't great.

2) The filters for tournaments and sit and go's have to be reestablished every time you log in.

3) Cashier service is as poor as it was on the old client.

There are more. I can't believe this s/w was released. I'd be embarrassed by it myself.

Hey RPMJon, any plans to make HU tables available by default? I'm still confused as to why Merge made it so that you must manually make them available to see. Please get this fixed asap, thanks.

Yea thats what im doing--then it brings up hh pop up thing with the date, then i have to click the date, then i have to find the game im in, then have to find the hand lol--takes wayyyy too much time. why not have it like the old software when u clicked 1 thing and the last hand came up?

Once in the hand history please click on game detail and you will be brought to the last hand played.

I'll try this tonight .. relay to programmers, just click it on display if that will work .. they can quickly fix to bring up last hand. This is high priority.

Fix the wait for big blind -- regs hate this as we multitable and getting posted out of position is way wrong.

Otherwise for a cash game player the software is fine, some like mini mode I don't so it is fine. Even some limit action coming back .. an update need to roll soon and I know tourney and HU is also a huge priority.

This seems to be working now......thanks.

Has anyone been able to get HM to auto import hands or the HUD to work yet?

I am playing sng at the moment and it is not happening. i click in the top left the window opens and i have a choice between choose a game-this is where i have been going and drilling down through folders to get it to work!
when i go to game detail as you suggested its blank what am i doing wrong sir?

Please visit RPMPoker.com and click the green live chat button in the upper right hand corner and I would be more than happy to look into this for you. I have tested the game detail option on several machines and it is working without issue.

Something is wrong with the player markers. I mark players with the red green and yellow chips. And today I looked and people are marked with the grinder symbol and guys are marked with the crown that I didn't put crowns on ugh can you say Glitchhhhhhhhhhhhhhhhhhhhhhhh