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Software Upgrade Thread Software Upgrade Thread

06-08-2012 , 03:41 PM
^^ nvm. Reading fail.
06-08-2012 , 03:45 PM
Quote:
Originally Posted by RPMSeth
The promotions are still in place and on the website here. The client has not yet been updated with all of the RPM exclusive promotions as this feature is still being worked on.
Thank you for your response . Best of Luck . lol Also on wheelin weds what is a flipament ??? for the $109.00 ticket
06-08-2012 , 03:48 PM
Quote:
Originally Posted by COKE_MAN
Jon since you mention it, that reminds me... In 5.0 clicking live chat form the client went to the Merge chat. We had to go to the RPM website to get you guys. Are you insinuating in the above post that clicking chat in the client now will take RPM players to you, Carbon players to their guy, etc?
The live chat button in the client is currently being fixed and once corrected will direct to RPM Live Chat where you can speak to me directly. You can also reach our chat through our home page in the time being.
06-08-2012 , 10:02 PM
Quote:
Originally Posted by lucburm1999
not sure if this has been mentioned or not

but on RPM in the SNG game filter
you can't filter for games under a dollar
it begins @ $1
I know that this isn't going to be a priority but its a big pain
06-09-2012 , 09:38 AM
Are there any holdem manager updates that work for the new RPM?
06-09-2012 , 11:09 AM
Is there a place where all the changes are laid out for the new software? I think it would help to streamline all this screaming!
06-09-2012 , 12:27 PM
Quote:
Originally Posted by TeflonDawg
Thanks for auto stickying games i'm sitting at. Works great now!

Sorting for MTTs seems to be working a little better now also.

Time zone is still off by an hour for me...
You can change the times now by clicking the clock next to the time....so happy for this feature
06-09-2012 , 01:00 PM
Quote:
Originally Posted by NiceHandDonk
Is there a place where all the changes are laid out for the new software? I think it would help to streamline all this screaming!
Click on the support tab in the software and then you will see a yellow post-it note on the right hand side. That page displays all of the new, exciting features of the 6.0 software!
06-09-2012 , 01:55 PM
In the Promotions menu I see both Rakeback and VIP Program. If I receive Rakeback, I can't use the VIP Points exchange, right?
06-09-2012 , 02:01 PM
Quote:
Originally Posted by johnnieYX
In the Promotions menu I see both Rakeback and VIP Program. If I receive Rakeback, I can't use the VIP Points exchange, right?
Correct. It will simply deny you if you attempt to exchange any VIP points while subscribed to rakeback.
06-09-2012 , 09:08 PM
Finally! If you have a Mac, this is what you need minimum.
System requirements!
Mac OS X 10.6.8 Update v.1.1 operating system............
Java for Mac OS X 10.6 Update 8
Then the MERGE/RPM install from June 4th will work.
This is the Mac OS update link. This update needs to be installed before you can install the Java update.
http://support.apple.com/kb/DL1400

This is the java update link.
http://support.apple.com/kb/DL1516

Cheers it was a long 6 day battle.
I got it done.
What really scares me is why they did not publish the requirements when they released the update.

Last edited by apkrnewb; 06-09-2012 at 09:32 PM. Reason: spelling
06-09-2012 , 10:20 PM
How do you increase the width of the lobby? When i grab the corner and drag it only gets longer. I need it to get wider. I'm on a mac
06-09-2012 , 11:04 PM
Quote:
Originally Posted by apkrnewb
How do you increase the width of the lobby? When i grab the corner and drag it only gets longer. I need it to get wider. I'm on a mac
It's fixed width so you can't change it. It's also on the list of things suggested to be changed.
06-09-2012 , 11:11 PM
Wow! Thanks Max!
06-10-2012 , 12:05 AM
Is there a way to
change/resize/recolor the icon
for player notes thanks. its real hard to see the way it is now
06-10-2012 , 12:09 AM
how do you keep the table from jumping! i like to tuck the tables in the corners of the screen. on the old software they just stayed there. now i tuckem in and when its my turn they jump about 1/4inch from where i put em LOL
06-10-2012 , 12:33 AM
just sat down at a sng where the h*ll is the previous hand thingy!!!!!!
wow this is serious!
what is the official name of the part that let u go over the last few hands you played in a tourney " hand re-player..... why would you remove that? seriously you should warn people before they spend there money that you have removed a very important feature/benefit. come on guys is all we have ever done is support ya! what is this?

Last edited by apkrnewb; 06-10-2012 at 12:48 AM. Reason: in shock its gone
06-10-2012 , 02:08 AM
Quote:
Originally Posted by apkrnewb
just sat down at a sng where the h*ll is the previous hand thingy!!!!!!
wow this is serious!
what is the official name of the part that let u go over the last few hands you played in a tourney " hand re-player..... why would you remove that? seriously you should warn people before they spend there money that you have removed a very important feature/benefit. come on guys is all we have ever done is support ya! what is this?
The last hand feature is in the upper left hand corner. Simply click on the hand number in question and you will be taken to the history.
06-10-2012 , 02:46 AM
Whew! Found it i think
I had to drill down through a couple of folders and then got to it.
Thanks
Do you think they could make it a little eaiser to get to, like it was before.
Maybe make the fonts in the box up top that explains what happened in the hand a little larger than 4
06-10-2012 , 12:12 PM
I am having issues with the hand history replay in the upper left hand corner. When I click to see what my opponent had nothing shows up. Is there anything I can do to fix this?
06-10-2012 , 12:29 PM
I register for a sng and a small page that i cant re-size (why) opens up it tells you everything except how many players are registered and how many open spots are left ! why?
the old software included that info is there a reason why they took it out of this?
06-10-2012 , 05:09 PM
Sigh.
06-10-2012 , 05:09 PM
Keep trying.
06-10-2012 , 05:45 PM
What a joke. Tournament lobbies not working, SNGs not working.
06-11-2012 , 02:27 PM
Having HORRIBLE lag issues. Had four tables open. Several times I timed out after hitting an action button (fold/bet,etc.). Was so frustrating seeing premium hands fold due to your laggy software that I quit playing.

Please fix this issue or I will have to go elsewhere to play. I like your site a lot. But it has to WORK.

Also, please make the lobby/main window FULLY resizable. I would like to make it wider on my screen and can't. Also, please allow us to hide the announcements/advertisements for your various tournaments to the left of the main lobby window listing the tables available. Especially if you don't allow us to make the lobby window wider.

Also, your dropdown filter does not work. It does not apply the checkbox filters. I still see tables matching categories I unchecked. Maybe put an "apply" button on the dropdown screen to trigger the action.

Also, during play of a tournament yesterday, the information given in the tournament's lobby was incredibly behind. For instance, it reported the big blind at 250 when it was at 2000 in actual play. It also reported about 400 more players remaining than the chat box window announced (i.e. "player X finished in 150th place" when the lobby reported 550 or so players remaining).

PLEASE HAVE YOUR DEVELOPERS LEARN AND PRACTICE PROPER, ADEQUATE QUALITY CONTROL. HAVE MANAGEMENT INSIST ON IT OR FIND NEW DEVELOPERS. THERE IS NO EXCUSE FOR ALL THESE BUGS IN SOFTWARE YOU DID NOT HAVE TO RUSH OUT THE DOOR.

I'm a retired software developer and know there is no excuse for this kind of stuff. It's just people doing a sloppy, bad job -- including the user staff that buys off on the software and the management that gives final approval.

FIX YOUR CODE!!!

...never enough time to do it right the first time....always enough time to do it over.

      
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