I think it's the HUD. I've been trying to get them (HEM support) to figure it out for like 2 months.

First of all I really enjoy playing on RPM, the customer service is 2nd to none. The promotions and rakeback deals rock! The games are great and there are plenty of players to keep games going at the stakes I play. Keep up the great work Seth and everyone else under the radar at RPM.

Having sincerely meant every word of that I would like to offer some suggestions for the Merge software. Because If Merge really intends to compete with the more established networks out there, they are going to have to burn rubber off the starting line to get their software up to a competitive level.

Here are a few of my thoughts.

-Table Layout Manager
It would be nice to be able to save my preferred table layouts so I don't have to resize and reposition tables every time I play a session. The grid doesn't seem to be working for anyone, including myself.

-Better Hand Replayer
The big sites all have great hand replayers that are very functional and helpful during the heat of battle.

-Refined Bet Sizing Options
It looks like they at least tried on this one, but I would like to be able to adjust my bet sizing by 1 small blind each time I click the slider button. This makes it easier to tailor pre flop and post flop bet sizing without having to type it in every time. Also would be nice to use mouse roller to increase/decrease sizing.

-More Colored Chips for tagging players (purple, blue, black, etc.)

-More Card Mods
It would be incredibly awesome if Merge would open the graphics files for end users to modify, but if that doesn't happen some solid background, four color decks would be cool.

and last but certainly not least...

-RSA Security Key would make me feel SOOOO much safer and more secure about my money.
I think this is a must for any poker site. There are too many scammers and hackers out there to risk leaving large sums of money online without this protection.

and a couple of nit picks.
-when I check the box that says "remove me from all waiting lists", then you know, remove me from all waiting lists.
I notice this is not functional when it's done from the lobby but when you open a full table and click "leave waiting list" then check the box to "remove me from all waiting lists" only then will it work.

-stop taking my cursor away!
When I want to take some notes on a player or type something in the chat, I find that my cursor is taken from me (I don't know where it goes) when I have action on other tables. This makes it really tedious and painstaking to take notes.

Thanks for reading, and hopefully we can light a fire and see some great changes on a really fun up and coming network.

I pretty much agree with all of this. I highlighted the blue bit because I thought it was a great description


Just to add a little to what you said:

- Layouts
My last used layout seems to save automatically, which is very handy as I mostly use the same one. As mentioned though it would be great to be able to save different layouts.

- Mouse Wheel
You can alter bet amount with mouse roll, but you have to be hovering over the slider which makes it kind of pointless. It would be much more helpful if it worked from anywhere as long as the table had focus (which is how it works on Stars if I remember correctly).

- Security Tokens
I think the best addition from that list would be the security tokens. This really is a huge plus. Since moneybookers gave me one I haven't used any other payment methods. Security increases customer confidence and in turn increases profit

Agree with both posts above. Personally, I think the software is good overall. Thats not to say there aren't some very important updates needed moving forward. I have no plans to leave RPM, and will add that these are suggestions to improve. MilkFi5h and Limo Wreck covered most of the suggestions I would make. Reading their suggestions, though it made me think of a few things to add on to their suggestions.

-Note Taking
Obviously, is extremely important for so many reasons. Most has been covered above. One thing I didn't notice is no mention of being able to take notes on players in the lobby of tournaments(if I just don't know how sorry). I play both cash games and SNG's. It would be extremely useful if you could add notes from the tournament lobby. If a player busts out you are unable to add notes. If they busted then a lot of times this is a crucial time to take notes. Again, if this is available and I'm doing something wrong, I apologize. Also agree that a color coding system would definitely be useful and is very important to how I've always utilized the note taking ability at other poker sites.

-Security Tokens
Whats to say? This is a definite need for RPM/Merge. If Merge is not planning to implement a Security Token, could Merge add this to its skin? Definitely one more area to set your skin apart and appeal to players serious about poker.

-Hand Replayer
Again, whats to say? Definitely needed. I wanted to add that a lot of times I've had problems pulling up the Instant HH's. It will be blank and when I navigate to the appropriate folder and click the appropriate HH, it goes back to the original Folder Structure? This has happened a few times. Normally restarting Poker Client resolves this issue, but not convenient to restart in the middle of a session and lose my spot on tables.

Card Mods/Table Layouts
Definitely woulld like the ability to download mods. If you won't allow the tables to be modded, then give us some choices to select.

There are SO many things to love about RPM that I won't get into them here again. I just want to make it clear to anybody reading this that is unfamilier with RPM that in the grand scheme of things these are very small issues. This is a great skin on a good Network.

The hand replayer on UB is awful as well. Its funny how something so trival can bother players. Merge needs a top notch hand replayer and it definetly goes along way when players are selecting which site to play on.

I agree with pretty much everything said, I think that are the main flaws with the software so far.

In regards to colour coding, you can change the colour of your own pod but not others, it cannot be hard to implement this feature to every player instead of yourself. Or as said before, add coloured chips instead of the icons

I pull up the HH's on HEM, but this is time consuming to locate and takes focus off tables. A good replayer would be way more convenient.

Alot of my notes and reads come from the Replayer so if they can even copy stars or fulltilt replayer i would be extremely happy.

Yea, I'm sure pulling a specific hand up in HEM probably causes me to miss more information then what I'm gaining by reviewing that hand. Would save considerable time and be a lot more efficient with a replayer. Definitely something that they should be able to implement fairly quickly once they start on it.

I have HEM display the last 3 pots. Very handy for reviewing HHs on the fly. You guys should check it out if you haven't already.

HUD options > Player preferences > Appearance > Number of pots

Yes, make sure that you have it setup to ask you yes or no when you click X

I did this too twice multitabling about the same amount

It it totally insane - to try and find the game you closed you have to go through the list in the lobby on the right one by one...and you are ignoring your existing games trying to find that closed game. It truly was hell!

If you ever do it again, here's a trick

Go to windows task manager - close client.exe manually. Then restart RPM or whatever merge site. Then all your games will come up albeit in a big mess

The problem with the hand history is, it does not display all the action in one window like How Cake poker does. That is, most of the time, you have to scroll up and down to see all the hands, and sometimes, you have to scroll left and right to see all the action. This particular issue could be solved very simply - just use slightly smaller fonts and card graphics and do a bit of testing and make sure the scroll bars are either gone or unnecessary.

Yea this is helpful to see WHO won the pot. I like to see how the hand played out on important hands also. I definitely use this though also.

If you click on the name of the player that won it will bring up a window with the hand history with all actions and pot size by street etc.
You can also mark hands in the window for later review. It has all hands from that table on it.

Note that clicking on the pot size just brings up the flop and is not what I'm referring to.

Just in case I didn't make it clear in my first post...
RPM is a great place to play. Especially if you are new or learning the game because the rakeback deals and promotions will help you build a bankroll more easily, along with the easier games and guaranteed tournaments. I highly recommend new and experienced players to play on RPM.

Given all that, this is a suggestion box and I, in no way meant for my suggestions to be derisive or negative. Hopefully it is just taken as helpful feed back to make the site and the network even better.

Thanks again for the great site to play on.

This seems like a great idea too, I'm sure there are probably simpler solutions to a lot of these things. Obv the info would have to be stored somewhere and I believe at this time this info is stored on the Merge servers. I wouldn't have a problem if they made a file that saved on my hard disk to store this type of data as well as player notes.

Yea, your right. I forgot about that

Could we get a link of the payouts for the non-poker games? Just makes decisions easier if we decide to play a few games of joker poker.

VP return tables are pretty weak... the dueces wild is the best pay table out of the three though...

JoB is 9/6 but 4OAK is only 20 coins rather than 25. And the royal on all games is 250 even at 5 coins no bonus for 5 coins...

I took 10 up to 75 playing 25 line single coin 0.05 dues before wweeeeeeeeee....

Would love to see more empty 50NLH Fullring Tables. Think there would be more action at this level.

When is the store coming!

I just found this out today.

You have zero $60 guaranteed freezout tournaments running.

What is someone supposed to use the $60 satellite coupons you win for?

You need to run a $60 tournament either daily or a big one on the weekends.

You need to do this for every type of sattelite that you run. Can't run a satellite tournament and only have rebuys in that range.

thx.

can we see somewhere what rpm is working on atm?? its like we suggest this and that and don't get a reply whether its possible or not you know

+1

Maybe have a list somewhere (maybe a sticky?) of suggestions made that are actually being thinked about/worked on, or that are at least planned for future improvement.

We're reading and passing along everything; you'll notice that a lot of the suggestions in this thread have resulted in improvements.