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RPM POKER BEGINNER/GENERAL QUESTIONS THREAD RPM POKER BEGINNER/GENERAL QUESTIONS THREAD

11-09-2011 , 05:24 PM
Quote:
Originally Posted by bumblebee99
Can we have a few fixed limit Badugi tables? I think more people would prefer to play that than HPL.
+1

At the very least, the HPL game should be changed to a game with blinds rather than antes.
11-09-2011 , 05:36 PM
Quote:
Originally Posted by bumblebee99
Can we have a few fixed limit Badugi tables? I think more people would prefer to play that than HPL.
Yes same with all the stud games. Theres not many playing pl stud and pl 2-7 cant hurt to make some of the tables limit. 3/4 are pl which is really weird.
11-10-2011 , 09:28 PM
I have been trying to deposit to RPM because of the good reviews about their support.

But...

I tried to log in yesterday and it said my account had been suspended for security reasons and I needed to contact support. I got an e-mail back from support@rpmpokercs.com saying I needed to send copy of ID, Verification form, and copy of Credit Card (I had tried depositing with a Visa gift card but it failed).

I sent that over a few minutes after I got the e-mail.

I got an e-mail back from MergeDocs (support@gamingsupport.net) saying that I fulfilled the requirements and the account was good to go. I tried to log in and it still said it was suspended. I gave it about an hour and tried again and it said the same thing. I replied to support@gamingsupport.net about the problem and haven't heard back. I tried chat (which was suppose to be online from noon to midnight PST, but wasn't today). Since chat was offline, I left a message. A few hours later I got an e-mail from pokersecurity@pokercs.com saying there was a mismatch between the physical address I provided and the IP address my computer registered in the system. They said I needed to go through the verification process that I just did. I replied that I took care of it and sent them the ticket # of the other ticket. Haven't heard a response from anyone yet.
11-10-2011 , 10:35 PM
Quote:
Originally Posted by Eihli
I have been trying to deposit to RPM because of the good reviews about their support.

But...

I tried to log in yesterday and it said my account had been suspended for security reasons and I needed to contact support. I got an e-mail back from support@rpmpokercs.com saying I needed to send copy of ID, Verification form, and copy of Credit Card (I had tried depositing with a Visa gift card but it failed).

I sent that over a few minutes after I got the e-mail.

I got an e-mail back from MergeDocs (support@gamingsupport.net) saying that I fulfilled the requirements and the account was good to go. I tried to log in and it still said it was suspended. I gave it about an hour and tried again and it said the same thing. I replied to support@gamingsupport.net about the problem and haven't heard back. I tried chat (which was suppose to be online from noon to midnight PST, but wasn't today). Since chat was offline, I left a message. A few hours later I got an e-mail from pokersecurity@pokercs.com saying there was a mismatch between the physical address I provided and the IP address my computer registered in the system. They said I needed to go through the verification process that I just did. I replied that I took care of it and sent them the ticket # of the other ticket. Haven't heard a response from anyone yet.
You may be going to the wrong live support; the RPM Poker live support is located on the RPM Poker home page. Click on the green "Live Chat Online" button on the top right hand corner of the page.

This live chat support is available 7 days per week from 12PM to 12AM PST and can sort this problem out for you in no time.
11-12-2011 , 03:39 PM
Quote:
Originally Posted by bumblebee99
Can we have a few fixed limit Badugi tables? I think more people would prefer to play that than HPL.
Quote:
Originally Posted by AlienSpaceBat
+1

At the very least, the HPL game should be changed to a game with blinds rather than antes.
I'd be interested in Badugi sng's as well...especially HU.
11-12-2011 , 06:51 PM
the tables and cards start lagging if i open up more than 2 tables

anyone else?
11-13-2011 , 02:11 AM
Whenever I get about 10-12 open, it sometimes starts lagging
11-16-2011 , 08:11 AM
is there any way i can disable the casino?
11-16-2011 , 08:56 AM
Quote:
Originally Posted by The_Poker_Sage
Guys, I'm missing a lot of my poker hand histories, how do I get them back? I try to email support, they said they can't provide them.
Seth....This really needs to be changed. There is no reason you shouldn't be able to send us old sessions just like every other mainstream site.
11-16-2011 , 02:47 PM
Quote:
Originally Posted by MoneyMotivated
is there any way i can disable the casino?
To disable your casino games please live chat in directly by visiting the RPM Poker home page and clicking the green live chat button in the upper right hand corner and I would be more than happy to help.
11-16-2011 , 06:50 PM
If I have rakeback, at what rate does the bonus clear? Do all bonuses clear at the same rate?
11-16-2011 , 08:07 PM
Quote:
Originally Posted by serenity21
If I have rakeback, at what rate does the bonus clear? Do all bonuses clear at the same rate?
Rackback get 6.5 points per $1 raked and it takes 750 points to clear $10 of bonus.

Non-rackback get 10 points per $1 raked and same 750 points.

Some bonus last month cleared at $5 increments, of 375 points. All others I know of clear at $10, merge minimum is the 750 per $10, from chat I've had with RPMSeth

Last edited by RPMJon; 11-16-2011 at 08:18 PM. Reason: Correcting information
11-17-2011 , 03:59 PM
what are some soft tourneys that you can use your points on that are low buy ins? I used to use them on the .11 turbos and make like x.xx ever few days when I had alot of points build up. I would place 1 out of 5 on average which is + Ev if your using your points cause its only 11 points per tourney.
11-23-2011 , 04:16 PM
hey, dunno about you guys but when i logoff RPM and relogin it like losing my preferred settings, like i have the buyins/sngs all situated in thebuyins I like and the mtts where the soonest are about to start and no 7stud and all that and omaha in the way, how do i keep those changes there forever? ITs annoying having to switch all the time
12-03-2011 , 01:13 AM
looking to find out how to get more RB what is the best options ? any help would be great dont have an acc. with rpm yet
12-03-2011 , 08:38 PM
ok thanks pivovar
12-06-2011 , 02:44 PM
if your tagged with rakeback do you get rakeback on mtt entry fees?
12-06-2011 , 03:34 PM
Quote:
Originally Posted by MoneyMotivated
if your tagged with rakeback do you get rakeback on mtt entry fees?
Yes.
12-12-2011 , 02:37 AM
Does Merge have some playing requirements before I can cash out a player transfer? Thanks
12-12-2011 , 08:59 AM
Quote:
Originally Posted by RPMJon
To disable your casino games please live chat in directly by visiting the RPM Poker home page and clicking the green live chat button in the upper right hand corner and I would be more than happy to help.
Is it possible to limit the amount of money one can piss away in the casino per month? That would be ideal.
12-12-2011 , 04:28 PM
regarding the December fest opt-in, I emailed manager@rpmpoker.eu, is there suppose to be a confirmation or something so I can be sure I've opted in?
12-13-2011 , 12:12 AM
Quote:
Originally Posted by Bushaltefolie
Does Merge have some playing requirements before I can cash out a player transfer? Thanks
I think the only restriction is a 4 day wait until transferred funds can be withdrawn.

@roger-

fwiw I never received any confirmation and was opted in to promos.
12-15-2011 , 10:28 PM
My HEM tracks my RPM hands completely incorrectly and i am not sure why. It has me as a huge loser although I am up money. It says I am losing 23bb/100. Anyone know how to fix it?
12-16-2011 , 07:39 AM
how do i know if i'm opted in the promotions? i sent emails already
12-16-2011 , 07:50 AM
Quote:
Originally Posted by salsathekid
My HEM tracks my RPM hands completely incorrectly and i am not sure why. It has me as a huge loser although I am up money. It says I am losing 23bb/100. Anyone know how to fix it?
Mine misses a decent number of hands I think when the client freezes but is normally pretty close unless it misses big hands I guess. Maybe look to c if its missing big hand you have won?

      
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