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RPM Poker Sponsored Support Forum for RPM Poker: Longest-Tenured Merge Brand on 2+2

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Old 01-24-2012, 07:01 PM   #1
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RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

I asked "RPM jon" on friday if they would credit my account as soon as i finished the "King of the road" challenge. He told me yes and i wouldnt have to wait till the month was over. So over the next 2 days i played over 600 mtts /sngs to complete the requirements. After I contacted them again they informed me that i would have to wait until the month was over to be credited. I then contacted RPMSeth and emailed the "manager" and after 24 hours later i still have received no response.
I dont understand why they insist on acting like "RPMJon" is the only guy doing chat. It would make no sense that one person is there 12 hours a day 7 days a week and dealing with everyone. Its convenient because now there is no one to take any actual accountability. Someone on there end Screwed up obviously and it would seem easy enough to credit my account now. Instead no accountability is take. SMDH. I am a carbon refugee who has earned 20k points in my first month. I think its time to try a third Merge skin. <sigh>
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Old 01-24-2012, 07:17 PM   #2
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Re: RPM chat guys are a joke

The King of the Road promotion is paid out 30 days after starting the challenge as that is how the long the promotion lasts. Since you have requested your winnings to be paid they will be credited by the end of the day.

I wanted to let you know that I, RPM Jon am in fact a robot and incapable of human emotion as you have pointed out above. We appreciate your patience and understanding.
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Old 01-24-2012, 07:25 PM   #3
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Re: RPM chat guys are a joke

Quote:
Originally Posted by rico316 View Post
I asked "RPM jon" on friday if they would credit my account as soon as i finished the "King of the road" challenge. He told me yes and i wouldnt have to wait till the month was over. So over the next 2 days i played over 600 mtts /sngs to complete the requirements. After I contacted them again they informed me that i would have to wait until the month was over to be credited. I then contacted RPMSeth and emailed the "manager" and after 24 hours later i still have received no response.
I dont understand why they insist on acting like "RPMJon" is the only guy doing chat. It would make no sense that one person is there 12 hours a day 7 days a week and dealing with everyone. Its convenient because now there is no one to take any actual accountability. Someone on there end Screwed up obviously and it would seem easy enough to credit my account now. Instead no accountability is take. SMDH. I am a carbon refugee who has earned 20k points in my first month. I think its time to try a third Merge skin. <sigh>
Hello!

There's no mistake, the King of the Road promotion is always slated to be paid out 30 days after your start date should you find yourself a winner.

We have received your request to receive your winnings early, and we are more than happy to process these winnings for you as quickly as possible. You should receive an e-mail within a few hours with details.

Your patience is appreciated while we work to accommodate you!

Best,
RPM Seth
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Old 01-24-2012, 07:51 PM   #4
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Re: RPM chat guys are a joke

Thank you guys for crediting my account. I just dont understand why the confusion to begin with. And i still refuse to believe that there is one person acting on Jons behalf. If so you gotta be raking in some sick OT.
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Old 01-24-2012, 07:55 PM   #5
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Re: RPM chat guys are a joke

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Originally Posted by rico316 View Post
Thank you guys for crediting my account. I just dont understand why the confusion to begin with. And i still refuse to believe that there is one person acting on Jons behalf. If so you gotta be raking in some sick OT.
He has some human parts, but he's mostly just metal, hydraulics, and other things that robots are made of.
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Old 01-24-2012, 08:53 PM   #6
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Re: RPM chat guys are a joke

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Originally Posted by RPMJon View Post

I wanted to let you know that I, RPM Jon am in fact a robot and incapable of human emotion as you have pointed out above.

Here I thought merge didn't allow bots but I guess they allow them in the customer service department.
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Old 01-25-2012, 09:15 AM   #7
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

nice bragpost dood
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Old 01-25-2012, 09:39 AM   #8
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

RPM chat doods are the stone cold tits imo . Best chat support I have seen
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Old 01-25-2012, 12:38 PM   #9
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

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Originally Posted by Leroy_Jenkins45 View Post
RPM chat doods are the stone cold tits imo . Best chat support I have seen
+1
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Old 01-25-2012, 01:45 PM   #10
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

Every single issue Ive used chat for was resolved very quickly and generally felt like they were going above and beyond to do so.
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Old 01-26-2012, 05:48 PM   #11
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

Thanks for accomodating him when you made me wait a week after requesting mine get paid upon completion. You guys really suck iyam. Now you are going to match competitor skin offers with proof? Give me a ****ing break. I spam these forums every time I start a challenge on your skin and I get a standard rb deal. No worries, if you are getting 85% on lock and havent played a day on rpm, cmon over, we will treat you good.

**** off
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Old 01-26-2012, 05:51 PM   #12
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

Quote:
Originally Posted by wafflehouse1 View Post
Thanks for accomodating him when you made me wait a week after requesting mine get paid upon completion. You guys really suck iyam. Now you are going to match competitor skin offers with proof? Give me a ****ing break. I spam these forums every time I start a challenge on your skin and I get a standard rb deal. No worries, if you are getting 85% on lock and havent played a day on rpm, cmon over, we will treat you good.

**** off
+1


Eh RPM Seth? Trying to get info out of my deal @ LOCK. Yeah that match stuff is all a joke too. Your marketing needs a ton of help, which it will never get! Peace.
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Old 01-26-2012, 11:33 PM   #13
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

Quote:
Originally Posted by wafflehouse1 View Post
Thanks for accomodating him when you made me wait a week after requesting mine get paid upon completion. You guys really suck iyam. Now you are going to match competitor skin offers with proof? Give me a ****ing break. I spam these forums every time I start a challenge on your skin and I get a standard rb deal. No worries, if you are getting 85% on lock and havent played a day on rpm, cmon over, we will treat you good.

**** off
Quote:
Originally Posted by IWILLPLAYNE2 View Post
+1


Eh RPM Seth? Trying to get info out of my deal @ LOCK. Yeah that match stuff is all a joke too. Your marketing needs a ton of help, which it will never get! Peace.
lol, Im not a big rpm / seth supporter but I dont think he is willing to break any networks rules matching deals, basically saying if you have a legit deal somewhere else he will match it (typical marketing strategy imo)

now the second quote seems to indicate that Seth may be trying to dig up dirt on deals that go against networks rules, wouldn't really surprise me - he has shown a tendency to go to extreme measures to dig up info,

Shilling anyone?
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Old 01-27-2012, 04:25 AM   #14
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

I do not even understand what type of "proof" could be shown here without clearly outing your current deal, which will then be put at risk. I'm confused by this whole marketing strategy to be honest. Would be nice if Seth came in here to explain RPM's rationale.
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Old 01-27-2012, 06:39 AM   #15
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Re: RPM chat guys are a joke (mod edit: What do you call a fish with no eyes? A fsh!)

thought it meant something like"if you are going to lock for a signup bonus.. tell us the # and show us the proof and u can play here on RPM for that amt"

whats wrong with that guys?
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