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Old 09-25-2012, 01:42 AM   #1
enthusiast
 
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Is anyone happy with this site?

Simple question. Over/under til mods lock this down due to the results.
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Old 09-25-2012, 09:26 AM   #2
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Re: Is anyone happy with this site?

Quote:
Originally Posted by strikes2k View Post
Simple question. Over/under til mods lock this down due to the results.
Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.
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Old 09-26-2012, 10:13 AM   #3
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Re: Is anyone happy with this site?

I am very happy with RPM although of late the promo's have been bad. Hopefully with their latest acquisition they will get back to doing good promo's and reimbursing withdrawal fees at least once per month.
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Old 09-26-2012, 01:48 PM   #4
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Re: Is anyone happy with this site?

there live support is a joke rpmjon wont answer any questions and just give u the run around...
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Old 09-26-2012, 02:05 PM   #5
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Re: Is anyone happy with this site?

Quote:
Originally Posted by t90oldem View Post
there live support is a joke rpmjon wont answer any questions and just give u the run around...
All questions are answered through live chat to the best of my ability. If I am unable to answer a question I will make sure that it is expedited to the department that can answer it.
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Old 09-26-2012, 08:13 PM   #6
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Re: Is anyone happy with this site?

Jon, RPM needs to get on Merge to make some payouts. Non-US skrill taking way long here : (
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Old 09-27-2012, 12:02 AM   #7
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Re: Is anyone happy with this site?

i just cashed out $900 via WU, but it went through as $870? will they reimburst that missing $30?
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Old 09-27-2012, 12:34 AM   #8
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Re: Is anyone happy with this site?

Quote:
Originally Posted by RPMJon View Post
All questions are answered through live chat to the best of my ability. If I am unable to answer a question I will make sure that it is expedited to the department that can answer it.
Quote:
Originally Posted by t90oldem View Post
there live support is a joke rpmjon wont answer any questions and just give u the run around...
I have spoken with RPMJon at least 8 times. He has always been friendly and helpful. He also is quick with his replies. I've used tons of online chat with casinos in the past and it is annoying to have to wait 1 minute each time you ask a question for them to reply.

I am upset that check withdrawal fees are no longer reimbursed once a month. It is pretty bad to get hit with a large fee when you are only wanting to withdrawal $300.

Jon please start offering this. I would be fine with check fees being reimbursed once every 2 or 3 months. That promotion would help RPM stand out from other Merge skins.
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Old 09-27-2012, 03:54 AM   #9
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Re: Is anyone happy with this site?

rpm has been very good to me. good support/fast replies. promos could be better but i don't mind as long as i have rb.
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Old 09-27-2012, 11:00 AM   #10
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Re: Is anyone happy with this site?

Quote:
Originally Posted by Number1Hater View Post
rpm has been very good to me. good support/fast replies. promos could be better but i don't mind as long as i have rb.
This has been my experience too.

Everyone should remember that rpmjon is a robot so...

Spoiler:
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Old 09-28-2012, 12:57 AM   #11
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Re: Is anyone happy with this site?

Quote:
Originally Posted by RPMSeth View Post
Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.

Holy ****. You have to be kidding asking me this.
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Old 09-28-2012, 02:38 AM   #12
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Re: Is anyone happy with this site?

Quote:
Originally Posted by wynnkid View Post
i just cashed out $900 via WU, but it went through as $870? will they reimburst that missing $30?
At least you got paid. My Western Union cashout is unavailable for pick up in my small town and I've yet to receive it over 3 months later. They just keep saying that the information cannot be edited even after I show them the emails from Western Union support describing simple process of editing the location and that you can do so.

Last edited by tarzan4; 09-28-2012 at 02:48 AM.
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Old 09-28-2012, 04:11 AM   #13
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Re: Is anyone happy with this site?

Quote:
Originally Posted by RPMSeth View Post
Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.
Okay. I've been playing all night and suddenly my filters don't work. They worked earlier. If I have it filter tournaments nothing shows up. Give me a good answer to show me you're not worthless.
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Old 09-28-2012, 02:50 PM   #14
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Re: Is anyone happy with this site?

Quote:
Originally Posted by strikes2k View Post
Okay. I've been playing all night and suddenly my filters don't work. They worked earlier. If I have it filter tournaments nothing shows up. Give me a good answer to show me you're not worthless.
Please chat in at RPMPoker.com so that I can better assist you with your current inquiry.
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Old 09-28-2012, 11:17 PM   #15
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Re: Is anyone happy with this site?

I am happy with RPM, but they still need to bring promos back for next month..
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