Is anyone happy with this site? - RPM Poker

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Is anyone happy with this site?

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09-25-2012 , 01:42 AM

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Simple question. Over/under til mods lock this down due to the results.

09-25-2012 , 09:26 AM

RPMSeth

Deactivated Rep Account

Join Date: Apr 2009 Posts: 1,768

Quote:

Originally Posted by strikes2k

Simple question. Over/under til mods lock this down due to the results.

Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.

09-26-2012 , 10:13 AM

antneye

Carpal \'Tunnel

Join Date: Mar 2006 Posts: 7,118

I am very happy with RPM although of late the promo's have been bad. Hopefully with their latest acquisition they will get back to doing good promo's and reimbursing withdrawal fees at least once per month.

09-26-2012 , 01:48 PM

t90oldem

journeyman

Join Date: Oct 2010 Posts: 244

there live support is a joke rpmjon wont answer any questions and just give u the run around...

09-26-2012 , 02:05 PM

RPMJon

Deactivated Rep Account

Join Date: Dec 2009 Posts: 248

Quote:

Originally Posted by t90oldem

there live support is a joke rpmjon wont answer any questions and just give u the run around...

All questions are answered through live chat to the best of my ability. If I am unable to answer a question I will make sure that it is expedited to the department that can answer it.

09-26-2012 , 08:13 PM

Reefypoopoo

banned

Join Date: Nov 2007 Posts: 8,626

Jon, RPM needs to get on Merge to make some payouts. Non-US skrill taking way long here : (

09-27-2012 , 12:02 AM

wynnkid

centurion

Join Date: Jun 2008 Posts: 172

i just cashed out $900 via WU, but it went through as $870? will they reimburst that missing $30?

09-27-2012 , 12:34 AM

tr8cer

grinder

Join Date: Jun 2006 Posts: 675

Quote:

Originally Posted by RPMJon

All questions are answered through live chat to the best of my ability. If I am unable to answer a question I will make sure that it is expedited to the department that can answer it.

Quote:

Originally Posted by t90oldem

there live support is a joke rpmjon wont answer any questions and just give u the run around...

I have spoken with RPMJon at least 8 times. He has always been friendly and helpful. He also is quick with his replies. I've used tons of online chat with casinos in the past and it is annoying to have to wait 1 minute each time you ask a question for them to reply.

I am upset that check withdrawal fees are no longer reimbursed once a month. It is pretty bad to get hit with a large fee when you are only wanting to withdrawal $300.

Jon please start offering this. I would be fine with check fees being reimbursed once every 2 or 3 months. That promotion would help RPM stand out from other Merge skins.

09-27-2012 , 03:54 AM

Number1Hater

Confused About Butt Stuff

Join Date: Aug 2008 Posts: 14,108

rpm has been very good to me. good support/fast replies. promos could be better but i don't mind as long as i have rb.

09-27-2012 , 11:00 AM

#10

whickerda

adept

Join Date: Jun 2006 Posts: 1,066

Quote:

Originally Posted by Number1Hater

rpm has been very good to me. good support/fast replies. promos could be better but i don't mind as long as i have rb.

This has been my experience too.

Everyone should remember that rpmjon is a robot so...

Spoiler:

09-28-2012 , 12:57 AM

#11

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Quote:

Originally Posted by RPMSeth

Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.

Holy ****. You have to be kidding asking me this.

09-28-2012 , 02:38 AM

#12

tarzan4

grinder

Join Date: Jun 2009 Posts: 480

Quote:

Originally Posted by wynnkid

i just cashed out $900 via WU, but it went through as $870? will they reimburst that missing $30?

At least you got paid. My Western Union cashout is unavailable for pick up in my small town and I've yet to receive it over 3 months later. They just keep saying that the information cannot be edited even after I show them the emails from Western Union support describing simple process of editing the location and that you can do so.

Last edited by tarzan4; 09-28-2012 at 02:48 AM.

09-28-2012 , 04:11 AM

#13

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Quote:

Originally Posted by RPMSeth

Is there anything in particular that we can help you with? We're happy to try to answer any questions you might have.

Okay. I've been playing all night and suddenly my filters don't work. They worked earlier. If I have it filter tournaments nothing shows up. Give me a good answer to show me you're not worthless.

09-28-2012 , 02:50 PM

#14

RPMJon

Deactivated Rep Account

Join Date: Dec 2009 Posts: 248

Quote:

Originally Posted by strikes2k

Okay. I've been playing all night and suddenly my filters don't work. They worked earlier. If I have it filter tournaments nothing shows up. Give me a good answer to show me you're not worthless.

Please chat in at RPMPoker.com so that I can better assist you with your current inquiry.

09-28-2012 , 11:17 PM

#15

flipxpelon562

old hand

Join Date: Apr 2011 Posts: 1,607

I am happy with RPM, but they still need to bring promos back for next month..

09-30-2012 , 03:19 PM

#16

Mark275

banned

Join Date: Apr 2008 Posts: 4,434

+1^

10-03-2012 , 03:21 AM

#17

Number1Hater

Confused About Butt Stuff

Join Date: Aug 2008 Posts: 14,108

im sure the promos will return. last year around holiday time, they came out with bunch of promos.

10-03-2012 , 07:16 AM

#18

SretiCentV

Pooh-Bah

Join Date: Oct 2006 Posts: 3,695

I'm also happy with merge. I'm just waiting for some little thing to go wrong though so I can act like a ***** like OP. Feels good to be a big man imho

10-05-2012 , 10:16 PM

#19

TPayne

journeyman

Join Date: Jun 2006 Posts: 399

Quote:

Originally Posted by tr8cer

I am upset that check withdrawal fees are no longer reimbursed once a month. It is pretty bad to get hit with a large fee when you are only wanting to withdrawal $300.

I completely agree with this.

10-06-2012 , 04:52 AM

#20

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Quote:

Originally Posted by RPMJon

Please chat in at RPMPoker.com so that I can better assist you with your current inquiry.

Another dumb response. How about this one. How come I have a filter set up to NOT show turbo tournaments but they still show up? The best part is that since I can't maximize the lobby what I see in the "name" field is something like "$500 guaranteed deepstack......". How dumb is that?

10-06-2012 , 06:45 AM

#21

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Quote:

Originally Posted by strikes2k

Gee what a surprise. No response. I'm sure they'll respond in a couple of days, as is typical. Is it any wonder NOONE posts in this forum? I don't even understand why RPM pays for this forum. It's useless. 2+2 must love the free money though.

10-06-2012 , 08:08 AM

#22

strikes2k

enthusiast

Join Date: Oct 2006 Posts: 65

Just checking in again. oh what a surprise, no response. But at some point you'll respond and tell me to "chat" with you. Wow, what a great customer service experience you're creating. If you didn't sense my sarcasm, it was there.

10-06-2012 , 11:30 AM

#23

RPMJon

Deactivated Rep Account

Join Date: Dec 2009 Posts: 248

Quote:

Originally Posted by strikes2k

In order to assist you with your issue we require additional information. Please PM me directly or email me at jon@rpmpoker.eu so that I can help clear up any confusion you may have.

10-06-2012 , 07:31 PM

#24

tr8cer

grinder

Join Date: Jun 2006 Posts: 675

You are starting to sound a little slow in the head or just drunk each time you post. I have never had a problem communicating with Jon or Seth in the past by chat or email. If you cannot communicate and/or better yet cannot be pleased maybe you should just move on.

10-07-2012 , 09:49 AM

#25

MK7749

veteran

Join Date: Sep 2008 Posts: 2,173

im on week 6 i believe on waiting for my cashout, US player.

TBH if i dont get a cashout approval bye next week im done and moving to another site.

I dont even need to cashout per se but now its a matter of principle.

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