Hello,

i just want to post here that PokerNordica is a potentially a SCAM site. I registered there using rakebacklovers, deposited there some money(using Moneybookers) like 1 month ago, played a little and the software was ****ty so i decided to withdraw. My withdraw is on a "pending" status for 20 days now. I did contacted support in every way i found(live chat, email) and they did not gave me an answer why my money are missing(they said money are transferred within 72 hours if MB is used). They keep telling me the very standard lines that they have "cashier problems", and that "cashier department is notified about your concern" and etc.

I also contacted my affiliate rakebacklovers asking them for help. They replayed a week ago that they also contacted their affiliate manager from pokernordica but he is not answering for 1 week now. So basically neither me and neither rakebacklovers was able to actually get any information why is my withdraw pending.

Just wanted to give u guys a headsup about this. PokerNordica sucks big time.

Kind Regards

Zografa

Hey,

Its curious that their support could not give you an answer in over a week. Anyway, we do everything we can to make sure you get your money. I have contacted their Affiliate Team, and should have an answer within a day. I have just added this to my first priority list for tomorrows work.

Will let you know here tomorrow.

Kind Regards,

Rakeback Lovers

Hey,

A little update. The CEO at Poker Nordica will contact us tomorrow. He has been out from the office today. So will post here again tomorrow. Thanks!

Ty for your support, i just want to let you know that i tryied to chat with their live chat again and i got the very same old answers "ull get ur money, dont worry just wait until next week" and stuff like this... they even said that they dont care if i submit complaint to kahnawake gaming commission...

any update?

nvm ty for the support got my money today 20 days after i requested them... obv a SLOW SITE

Great! I will change the title now.

Kind Regards,

Rakeback Lovers

glad i saw this thread, my money wont go on that site for obvius reasons...

Hi there all,

Let me start this off by introducing myself to the forum. I am the new Director and CEO of Poker Nordica and have been in this role since November 2009.

Thank you for all of the extremely valued feedback regarding the recent problems with withdrawals, however I do need to come in and clarify things from our perspective in order to clear our name in this matter. It is only unfortunate that this thread was just brought to my attention today.

If you are not aware of who does our processing for deposits and withdrawals, please note that this is not done on our side and this is actually done by Merge Gaming themselves and the problems with the late withdrawals since December has been 100% on their side and not on our side at all.

This problem was experienced throughout the network on the sites that use the Merge Gaming Processing services and this was entirely out of our hands.

I have been in constant contact with the CEO of Merge Gaming throughout this ordeal and have been on them to release player withdrawals faster and throughout the battle, I have been 100% with our players because our players are the most valuable asset to us and we would like to keep them happy.

I would also like to say that as of yesterday, 16th of February 2010, I received personal confirmation from the CEO of Merge Gaming that this problem has been sorted out and by the end of this week, all processing times of withdrawals will be down to the standard times and players will not need to worry about making a withdrawal because these will get to you faster.

On another note, I would like to mention that last week in a conference call with Merge Gaming, we were informed that by the middle of this year, withdrawal amounts on certain Web Wallets (to start) will be increased from the standard $2,500 at the moment to a substantially higher amount. This amount has not yet been released, but it is going to be much better for the players.

Coupled with the higher withdrawal amounts, Merge Gaming also released last week that some extremely powerful brands will be joining the network, which is going to increase the amount of action by up to 5 times, which is going to give us the ability to run even bigger promotions with our players.

So, to conclude this, I would like to ask existing players, as well as player who are looking to join with Poker Nordica, that they fear not about getting their money back when wanting to make a withdrawal and join with us. We are not here to take your money and keep it and we are certainly a scam site.

If any players experience slow withdrawals from the end of this week, I would like to ask that you contact support@pokernordica.com and ask for your email to be forwarded to myself and I will personally ensure that it is taken care of faster.

Best regards,

Mike Eloff
CEO | Director
www.pokernordica.com

There is truth in what You say, my withdrawal from Carbon, which is usually processed quickly, was also held for over 2 weeks, from mid December to early January because "Entire cashier department is on holidays". Same thing happened to me year before and at almost the same time period.

It`s Merge, not any site in particular.

So sick. I also deposited with Nordica and just found this thread. My withdraw is also pending for an entire week now. This sucks pretty hard.

Alos I haven't seen ANY of the promissed DAILY rakeback!

A small update for those concerned with Poker Nordica in any way.

Poker Nordica site appears to be down. I cannot log into my Poker Noridca account anymore. I have a very very bad feeling about all this.

I agree with this

I played a week or two on Poker nordica. I like the layout and promotions and so on. But the traffic was horrible, never more than 5-6 nl50 tables up, sometimes only 2. And also. Rakebacklovers stats havent been updated for 20 days. And I am SURE thats not rakebacklovers fault.

I dont like this one bit.

nothing have changed
been talking to live chat for 4 days in a row and every time they found some other problem
why i couldn't cash out the 3rd day they told me it would take 72 hours the 4th all of a sudden it was 2week because of some problems with the payment processor
better think twice before yuo make an deposit on this site and like to see your money back