+1 Saved me from writing that same answer out.

👍

Mr Ducks, I hear what you're saying. I didn't make that big of a huff and a puff. I was in the cafe less than 5 minutes.I said to the hostess "really?" I asked the waitress and she said just sit at the bar and after you get your food, wait 5 minutes. If she said I could order the box right away, I would have. I just didn't want to pretend like I was eating and maybe mess up the sandwich. I was nice to the waiter who was taking my order and I didn't mention the manager to any of them. When I walked out the cashier said good night and I asked her if there was a manager around and she was right behind her just sitting there. I did think the manager would let it slide when she saw my sports bets. I'm not saying I'm a high roller but sometimes I bet big as it depends on my bankroll. In this town- rules are sometimes bent. In this case I thought it was a possibility. I honestly was nice to everyone and I didn't meant to give the impression that I wasn't.

^^^ I'm sticking with the OP has been a lifelong pain in the arse in most if not all situations.

Regardless of whether it makes more money or less money, it forces a bunch of low level employees to deal with the interpersonal fallout. If the hotel's own employees are suggesting ways to circumvent the rules, it's a bad policy, or at least a poorly implemented policy.

The rule applies in every case unless a manager tells the server it does not apply in this specific case.

The last thing they want is for employees to think they are supposed to use their own discretion when it comes to clear cut rules. Do you as a restaurant manager really want to decide on a case by case basis if it was reasonable for an employee to break the rule?

Sometimes there are other factors at work that you may not be taking into account.

I had a friend who managed a poker room in town. They had no food service in this small poker room. One day when it was really slow one of the players said he was hungry and offered to pay one of the dealers (who was not dealing at the time) to run to the food court and get him some hamburgers. So the dealer did it. Hey no problem dealer wasn't doing anything else, made a couple bucks, the burger joint made a sale and the player was happy and didn;t have to leave the game.

But somebody saw the dealer giving the food to the player. And that somebody was a member of the union which represented food servers in that particular casino. So now the union is filing a grievance because in violation of the terms of the contract the casino is having people who aren;t even food servers much less members of the union serving food.

Is it petty .... sure in the context of a single incident of a dealer running and grabbing some fast food burgers for a player its petty. On the other hand left unchecked how does the union protect its members from having the casino just give the serving jobs to people with other job titles and avoid the contract?

If mamangement put a stop to that single incident before it happened that player could very well be writing a post here complaining about the stupid management decision ..... but management has knowledge of other issues...

Ridiculous. People that are even halfway reasonable will make a stink when and if it becomes a problem. A dealer helping a player out does not constitute a problem. But then I've never heard anyone accuse a union of being reasonable.

Sure, if you just crawled out of a box and saw everything in total isolation and with total ignorance of history and economics, it's hard to see the problem.

Almost all the weird union stuff we see today is deeply rooted in a history of employers doing exactly the economically beneficial but super unethical stuff like psandman said - eliminating the food server positions and then forcing dealers to serve food.

Would this employer do that to this union at this time at this place? I don't know. Would/has some employer do(ne) that to some union at some time at some place? Absolutely. And that's why the unions react so strongly to even minor infractions of their rules.

And in a perfect world, the casino would step in to preserve its relationship with the unions, not flagrantly break its agreement. The poker room manager (or other non-union employee in a position of power) should absolutely step in, explain that this would violate house rules, apologize profusely, and then volunteer to go get the burgers him/herself.

In a game at Bellagio, a couple people noticed they would save money and get a better burger by paying somebody $50 to go to Fatburger instead of ordering the ridiculously overpriced room service burger. Dealers told them there was a policy that disallowed them from doing that.

$50? How much is the room service burger!?

Not 100% sure, but including an "enhancement" tax and tip, close to $30 I think.

They're usually like $18 or $22. Then $6 for a soda, $10 delivery charge, and 18% mandatory gratuity. Then you feel like a cheap bastid unless you throw in anther $5 or $10 tip on top. Boom, $50 +.