Best post in the thread. Anyone who disagrees with this has far too much entitlement or far too little intelligence.

If it's not "okay" then don't say "okay". If you say "no, drop me off exactly where I want please" and he still drops you off a block away then you have a valid reason to file a complaint 100% but the poster mentioned that the reply was "okay" so I am replying based on that info.

People don't want conflict especially with a complete stranger. The point is that the customer should never be put in that position. As an Uber driver your sole job is to take a passenger from point A to point B. It ain't rocket scientist. Anything that deviates from that is against company policy. If I were the driver and was going to break the rules then I would 1) Have a really good reason to deviate 2) Be on really good terms with the passenger and 3) Explain to the passenger why I want to deviate.

Unless we are missing some details, it sounds like this driver failed on all 3 points and should have fully expected a complaint be made against him. A lot of Uber drivers are just lazy which is why they are Uber drivers in the first place (ie they thought they could make quick cash without actually working).

Keep in mind there's a big difference between a driver politely asking you "Could I please drop you off a few blocks away?" and "Hey, so I'm going to drop you off a few blocks away, ok?" especially if the driver is in a position such as a big man talking to a smaller woman while she is in the backseat of a locked, moving car. Depending how the interaction went down (and I'm not saying either one of these hypotheticals necessarily actually happened), I could understand the customer saying "ok" to avoid conflict and potential escalation.

In my own city, I once had a driver refuse to take me to the airport because I had an extra big suitcase (that still easily fit inside his car) unless I gave him an extra $20. I was running the risk of missing my flight and didn't have time to call a different car, so I just said sure. I definitely should have reported this guy, but didn't want to deal with it while I was away on vacation, and then just forgot it. I'm confident Uber would've reimbursed the $20 if I pressed them.

It's also possible he asked to drop her off around the corner because getting to exactly the front door required a U-turn, or there were one-way streets, or any other traffic-related reason that would drive the cost of the ride up and take longer. I've been in this scenario in cabs before- driver explains that it will cost more and take longer because of XYZ, so what do you want to do? I can tell the implicit assumption here is that the guy just didn't want to park in front of immigration but we don't know.

Holy ****. Someone change the thread title to indicate that Stories really doesn't apply here. Ship this whole thing to the tipping containment thread.

From the RJ on April 11, 2017

https://www.reviewjournal.com/busine...es-than-taxis/

Ride-hailing companies such as Uber and Lyft generated more non-airline revenue for McCarran International Airport than taxis in each of the last six months, airport data show.

From October through March, those companies paid more than $4.45 million in fees to the airport to pick up and drop off passengers. Taxis paid about $800,000 less.

The trend marks the first time that ride-hailing companies have consistently outpaced taxis in generating non-airline revenue.

Anyone else have difficulty using the Lyft driver app on iPhone coming from using Uber. Only have had one fare so far, and it was very cumbersome compared to Uber.

Should note that I got long-hauled/tunneled by a Lyft driver last night.

I've been to Vegas probably 20 times now. I used to take taxis exclusively. I've only recently started splitting time between taxis and ride-sharing. In all of those trips, this is the first time I've been tunneled. I only realized I have been tunneled because two trips ago I stayed at the M and saw the tunnel for the first time.

This one was especially egregious. I missed my 120AM flight because of the flooding in Planet Hollywood. Got re-booked on a 7AM flight so I decided to go back to my room for a few hours of sleep.

Lyft driver shows up, asks me about my day. I tell him it's been kind of ****ty, and I just missed my flight. Even hearing my discomfort, he decides it's the right time to tunnel me. At 1AM. I had just ridden the PH--McCarran route on the way there, with 100% surge pricing, and it was only like $15. Now the surge was gone, the streets were pretty empty, and this guy decides to ****ing tunnel me.

Such incredible bull**** when one considers how quick and easy it is to get from McCarran to the guts of PH at that time of day. We were already in the tunnel by the time I realized where he was going. He kept trying to talk to me, but I told him at that point, I'd appreciate it if he would just be quiet.

To make matters worse, he went WAY down the highway to come back up the Strip. Came back down the strip from kind of in front of the Venetian, adding more time and distance. Luckily the Strip wasn't that crowded at 1AM-130AM, so it didn't add too much time.

To make matters worse, the guy picked me up in what must have been the oldest/most beat up Lyft/Uber car I have ever seen. I normally don't give a ****, but given that he tunneled me, it made me madder. Lyft cars need to be 2008 or newer in Nevada. I don't know what year this thing was, but it had 212,000 miles on it. It was a Chevy Uplander minivan, which I know they made only in 2005-2009. It could have met the age requirement, and I don't know how closely they check this stuff, but this car was BEAT.

I always leave good ratings and try to tip, but **** this guy. It's one thing to long-haul me. It's another thing to hear that I just missed my flight and am retreating back to the hotel for 3 hours of sleep, and THEN long-haul me. I reported him and Lyft knocked five bucks off the price. Not enough, IMO.

I don't use lyft but I thought the price was predetermined. How can they long haul you on a predetermined price?

I see that as true, you'll receive a predetermined range of price. For example, the trip from the Gold Coast to the Golden Nugget was generally priced between $8-$14 . I made this trip multiple times and the cost was around $10+ to $11+ which was a real bargain compared to a cab; even at the highest prediction.

They can longhaul you simply by deviating from the route their app gives them. We got longhauled about a month ago by an uber driver from the Airport. We live in the Sunset/Whitney ranch area. The shortest way home is not the highway. Our driver deviated from the the planned route and took the new flyover to the 215. I heard/saw the app change routes after he deviated from the inital route but we were too exhausted to care/complain as we had to get up in like 4 hours anyways.

The price is not pre-determined. If you ask for an estimate, it will give you an estimate. The price in this case was much more than the high end of the estimate.

For Uber the price is pre-determined unless you change the pick-up or drop-off points. I'm pretty sure that it's not possible to be long-hauled with Uber unless you change the pick-up or drop-off points. I've never used Lyft so I wouldn't know what their policies are.

Most Uber drivers are just going off their Waze app, so they are going to go the quickest way not necessarily the shortest which is what Waze does. Next time you think you are being long hauled, check to see if they are just following the Waze directions.

I use Uber whenever I am in Las Vegas and have had excellent results..much better, safer, cleaner drivers than taxicabs, at a much cheaper rate.

I've never used Lyft, and I notice that many of my Uber drivers also ride for Lyft.

Is there any reason or any advantages to using Lyft in Las Vegas as opposed to Uber?

Thanks for any info.

Wait, I thought going through the tunnel was the fastest way to the strip? I've been taken this way by Uber and was never charged excessively. That's how these apps should work. They should take you the fastest way (ie via the tunnel, not the side streets). It's the Vegas taxi system that's all f'ed up where it costs twice as much to take you the faster way.

You get an estimate on how much the ride will cost. My ride has always been within the estimate range. If the driver longhauls you, you can report him/her and Uber will check the GPS on the route they actually took and compare it to what route they should have taken. They will refund you the difference in price.

It beats getting longhauled by a cabbie and having to confront him/her face to face in the moment and possibly get into a scene. While I don't really mind this, I know many people do so emailing Uber after the ride is over is much easier for most.

Sometimes people new to Vegas don't even know they got longhauled until after the fact. With a cab, you are out of luck and it is too late. With Uber, you can report the driver and get a refund.

People will be jerks and try to steal from you (longhauling) but you can't let them get to you. Get your money back from Uber and move on. Those people will get what's coming to them.

My friend and I got in an uber heading from our hotel to the RIO. The driver had some type of recording/stream playing fairly loud through the car stereo. After listening for a few seconds I realized it was some type of religious cult recording. The driver who was probably in his early 30s asked if we believed in Jesus/God etc. He then began to elaborate on all of these religious stories and telling us that we would be going to hell/anyone will go to hell who doesn't believe. We couldn't wait to get out of the uber as it was so awkward and uncomfortable. Upon exiting he begged us to sign up to some cult app or w/e.

Extremely uncomfortable trip and does not reflect well on Uber. Customers shouldn't have to listen to cult members trying to convert them in the duration of their trip

You can put your tip on the credit card. I believe its a little more expensive but not so noticeable.

The tunnel is never the fastest way to the strip. When the cabbies and rideshare drivers drop off and leave the airport without a fare, they never tunnel back to the strip to look for a new ride. They always exit west on Tropicana.

But at least you got a free ride in DNegs Tesla

I have both the Uber and Lyft apps. I just check both and then choose the cheaper option. Sometimes there can be a $5 difference on a $10-15 ride. Sometimes Uber is cheaper and sometimes Lyft is cheaper, depending on the time of the day. Also, by having both apps, you can take advantage of different promos. About 3 weeks ago I received a $5 off my next 10 rides promo with Lyft and about a week ago I received the same offer again. Also, I recently received an Uber ride pass deal where you pay $10 for a ride pass that is good for 28 days. All UberPool rides are then $3.99 and all UberX rides are $5.99. The rides have to be within the Vegas area. Let's say it cost you $15 to go to work and $15 to come back home. That would cost you $600 a month if you did that 20 days a month. With a ride pass it would cost $170 if you used UberPool. That's a $430 savings, which is potentially $5000+ over a year if you had no car.

Taking the tunnel cost me $7.97. Oh, the horror. I thought the trip was quite quick.

How about I'm smart enough to know when I'm in a ****-mobile with a guy who chats me up like a scammy cabby who is long-hauling me?