Quote:
Originally Posted by Making the Move
Went to Prime for the fiance's birthday the other day.
[...]
Ended up with a $250 tab for the 2 steaks, 2 sides, 2 salads, and 2 glasses of wine.
They didn't even offer you dessert on the house?
A place like Prime can't "forget" about a customer. Your waiter is supposed to know when you ordered your food and has to check with the kitchen if something is off. Overcooking the steak for whatever reason is disrespectful to the animal that died for it. Serving you said steak, even though the kitchen knows it's overcooked, is disrespectful to you. Putting the blame on the customer by telling them their eyes played tricks with them is inexcusable.
I would send them an email and expect some form of compensation like a coupon. Things like that can't happen if you pay $250 for a meal.