From working with over 40 Valet departments I can give you a few pointers,
- If you are a 7 star, Noir or High Grazie member, anything under $2k damage incurred from the valet will be comped without any complaints
- If you dont have any play at the casino, there is 0 chance of you getting anything fixed/repaired on the propertys dime, once you get into your vechicle and leave the property
- If you pay the valet $10, the car will come back spotless, for $10 its worth it for the following:
- You get your car within 3 minutes
- Your car is in walking distance if the valet is backed up
- Some places will wash your car for free if it is moved to the director level parking
Some interesting stories:
- I was working with a department in Pennsylvania, and they had a high roller and his son playing MB in High limit, they proceed to get wasted and the son takes his fathers M5 out to get some women/strippers. Absolutely wrecks the car, and brings it back to valet in bad shape. Valet documents all of the damage and parks the car, Father comes out and son blames Valet. Valet talks to the host, and a accept all damage! (500k credit line)
- In Chicago, a guy drives up an absolute beater, and asks for valet to put his car up front as he has important business meetings to attend, valet look at the car and moves it to the far end of the lot, as the front is setup for nice sports cars etc
Low and behold the dude comes out and asks for his car, it takes the valet 15 minutes as they document all damage and he didn't tip, the dude is pissed, drives off and then returns in the company limo in a suit and fires the 3 employees on the lot. Turns out his company limo broke down, and to make the meeting he borrowed an old car from a guy at a local bar!
My favorite one!
- At the newly renovated Tropicana, my mates girl valets her car and proceeds to get wasted at Nikki Beach, comes back and asks for her car back. Valet tell her she is incapable to drive and to return in the morning! Obviously she is pissed, and goes inside eats some food and comes back, this time asking for her car. Valet then proceed to try and find her keys to no avail, 2 hours later they have no keys, and proceed to apologize and let her have the company limo as a ride home until the car keys are found. She then proceeds to drink/take all of the alcohol in the limo as resolution, the driver visibly upset and not getting a tip, lets this occur. The next morning she wakes up, calls for her car and is given the same response that her keys are not available, so she is now given free use of a company limo for the weekend, which in turn means a free driver! Man was that a fun weekend, we tipped the driver a ton, who then proceeded to re-stock the alcohol on every trip, picking up our party group from bar to bar